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Comfort Suites Indianapolis Airport
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Reviews (322)
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All reviewsindianapolis airportpark and flyan early flightthe shuttle driverhandicap roomnewer hotelwould stay here againsausage pattiesyogurtrental carfree shuttleindoor poolhot tuboff the highwaywould recommend this hotel to anyoneclean hotelfree breakfast
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Reviewed December 31, 2012

We were flying out at 6 in morning and were to be gone 1 week. I called Motel and talked to Sara at front desk. She was very helpful and able to answer all my questions. I called on the Wed before we planned on staying Friday. When I walked in by luck Sara was working and remembered talking to me. She was as nice at the desk as she was on the phone. Because we were getting in late the following Sat. we decided to stay overnight before heading back home. Again Sara was very helpful in get a room booked for that night. The parking area where we left car was adjacent to Hotel and very well lit. The shuttle driver was very nice and left right on time. When we returned to airport we called the number provided for pick-up. The shuttle was waiting for us as we walked up to the pick up area. I will stay here again if we fly out of Indy again.

  • Stayed: December 2012, traveled as a couple
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Thank sherman60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortIndianapolis, Manager at Comfort Suites Indianapolis Airport, responded to this reviewResponded January 2, 2013

Thank you for taking the time erite your reviews regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2012

We stayed here recently the night prior to an early departure. We left so early that breakfast wasn't available but they had grab and go bags available which included a banana, a granola bar and a bottle of water. Upon our return, we called the Comfort Suites from the plane as soon as we landed and as soon as we picked up our bags the shuttle was pulling up to the curbside. The shuttle service to and from airport was very good and the hotel itself was clean and quiet. We have stayed here before, also for a park and fly package.

  • Stayed: December 2012, traveled with family
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Thank snp51023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortIndianapolis, Manager at Comfort Suites Indianapolis Airport, responded to this reviewResponded December 31, 2012

Thank you for taking the time to write your reviews regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2012

We did the park, stay and Fly. It is a great way to go when you have to drive a long way for an early flight. The cost of parking could be more than the cost of the hotel at some rental lots. This is really a very nice and affordable hotel. The staff was very helpful with all of our inquiries and the shuttle driver was very prompt, helpful and courteous. We would definitely stay that this hotel again.

Room Tip: This hotel is near the interstate but didn't hear any road noise.
  • Stayed: December 2012, traveled with family
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1  Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortIndianapolis, Manager at Comfort Suites Indianapolis Airport, responded to this reviewResponded December 31, 2012

Thank you for taking the time to write your reviews regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2012

I read the reviews on this site and was not disappointed. The king suite was large and comfortable. The bed was super comfy. The breakfast was typical for a free buffet. The location was a bit weird...land'o'big hotels, but I'd stay here again for sure!

  • Stayed: November 2012, traveled with family
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Thank emmalou812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortIndianapolis, Manager at Comfort Suites Indianapolis Airport, responded to this reviewResponded November 22, 2012

Thank you for taking the time to write your reviews regarding your recent stay at our hotel.
We very much appreciate and value your reviews and will share it with our team. Your reviews will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2012

Clean and spacious room with digital wall thermostat. Maid was very kind and helped me to the elevator with my belongings upon checkout. The overflow parking lot (which I assume is for the park and ride cars) is still just a grass field with minimal gravel and one light. Upon arrival you may feel you are isolated in an industrial area that is right upon the interstate, but it does not interfere with a good nights sleep. If you drive to S Lynhurst Dr, you will find some restaurants, including The Library, which will deliver room service for dinner. The Rockville Rd exit towards Avon has plenty of shopping and restaurants, too. My visit was for an event at Lucas Oil Stadium. If I'm back in the area, I will stay here again.

  • Stayed: November 2012, traveled solo
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Thank CaroleKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortIndianapolis, Manager at Comfort Suites Indianapolis Airport, responded to this reviewResponded November 16, 2012

Thank you for taking the time to write your reviews regarding your recent stay at our hotel.

We very much appreciate and value your review and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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