We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Locale, Poorly Designed Rooms”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
SpringHill Suites Indianapolis Downtown
Ranked #29 of 179 Hotels in Indianapolis
Certificate of Excellence
Oklahoma City, Oklahoma
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Nice Locale, Poorly Designed Rooms”
Reviewed June 19, 2010

This hotel is part of a new complex of Marriott properties and includes a (not yet open) JW Marriott, a Courtyard, and a Fairfield Inn in addition to the Spring Hill Suites. The JW is quite an impressive structure and looks like it will be a neat place to stay when it opens.

Our rooms on the 8th and 14th floors of the Spring Hill Suites both faced west, and thus had a great view of the park across the street. The hotel complex is on the far west side of downtown actually so there is really nothing to the west of here BUT the park, which is nice. A river runs through the park is well, and there is lots of nice places to walk. It appeared to be a very safe park to me, and I saw single women jogging, kids with their parents etc.

Washington Street, where the hotel is located, is a nice road to walk on if you're headed east into downtown. It's about a 15-minute walk to the soldier's memorial and the traffic circle. I would say it's a safe walk in the daytime for women, and the route passes by several government buildings, including the state capital.

Though they claim there is a TGI Friday's "on site" it's really next door at the (connected) Fairfield Inn, but requires either a short walk outside, or a longer walk through the parking garage to get to. The food and service were well worth the walk though. Both were excellent. Note that this restaurant is about the ONLY restaurant in the complex right now, though I assume the JW will have one once it opens. The Courtyard Marriott next door had a little "cafe" in the lobby, but I think it was mostly sandwiches and coffee, and not really a sit down place.

The rooms, as others have noted, are a bit strangely laid out, and there is not much room between the beds and the bathrooms/closets in each room. I did notice the handicapped rooms did not have this problem however as they must accommodate wheel chairs.

The non-handicapped rooms would probably be better for a solo traveler and are not laid out the same as other SHS's I've stayed in. I prefer the "older" version, which had a totally separate bedroom with its own door, T.V., and AC controls. The beds were very comfortable however in this one, though some few might find them a bit firm.

One thing I DID like about the rooms here was the extremely nice "work area." The desk was plenty big, plenty of plugs, and plenty of light. The divider window at the back of the desk between it and the "bedroom" could also be opened up if desired so you can look out the window. The chair is situated so you can turn slightly and watch the (one) T.V. while you work if desired.

I would agree with a previous reviewer that most of the rooms here are better situated for one person. Even with just one person however, the space between the bed and the oddly laid out bathrooms (one for showering...one with a toilet...and a closet in between) is still quite scarce.

One other "gripe" is the elevators, or "hellevators" as my brother called them. They require that you insert your room key in order to access any floor but the ground floor. If they are going to insist on this for security purposes, they should make the system more user-friendly as I, and several others, had trouble inserting the key correctly in order to get the elevators to move. Very much a hassle, especially when jet-lagged and arms full of luggage.

The staff at the hotel was excellent however, and "exceeded my expectations" at every turn.

I did not use the gym while there, but it looked better than most smaller hotels, and had some dumbbells for use as well I believe. Next to the gym was a fairly nice indoor pool as well.

They had several computers in the business center and a couple in the lobby for guests to use. The free Internet in the rooms was adequate, but if you wanted "fast" you had to pay $5 per day for that. I did, and it was pretty fast.

All in all a good hotel, but I probably wouldn't stay here again unless I really wanted to be by the park. This is due mostly to the room layout and the elevator difficulties.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mcstix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

405 reviews from our community

Traveler rating
    198
    149
    39
    11
    8
See reviews for
136
63
14
117
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • German first
  • Any
English first
St. Louis, MO
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 11, 2010

Stayed one night in early June. Great hotel - very hip and trendy and within walking distance of heart of downtown. Parking lot to hotel is a slight bit confusing, and there's one tiny indoor pool shared between 2 large hotel properties. But enjoyed the stay.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srohlfs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, NH
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 10, 2010

Stayed here for 5 days for the NCAA Final Four. Decent location downtown although nearby construction made walking somewhat difficult. Large rooms with fridge a plus. Decent breakfast in the am. Note, was told I could catch the "green line" to the airport right in front of the hotel (it's $7 vs a $35 cab ride). Waited in the rain and never did see it. I'd stay here again, decent place for the price.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coachbill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 9, 2010

I recently spent a 4 night stay at Springhill Suites Downtown. I had a Conference at Convention Center. It was nice to park my car and be able to walk every where! There is still construction going on for the neighboring hotel, but it didn't affect guests. The rooms were extremely clean. Housekeeping did a wonderful job. I appreciated the little things, such as the plates/silverware, a cold refrigerator and the easily accessible outlets. I loved having the split bathroom too. The "sitting" area was comfy and I loved the flat panel tv. Good amount of channels available also. The work area was spacious and well lit. I liked the sliding partitions to be able to look out the window to the wonderful view also.
The fitness room is open 24 hours and the pool was nice. The breakfast was great. Very clean and friendly staff. I liked the security of having to use a room key to use the elevator. The hotel was modernly decorated with the the earth-friendly material. I loved my stay!

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1PickyPerson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cypress, Texas
Level Contributor
207 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
Reviewed June 7, 2010

The Springhill Suites in downtown Indianapolis in the new "Marriott Place" complex is a brand new, very high tech, modern hotel with a fantastic location. It is however, a bit on the "funky" side in terms of design, and the net effect is that the room is perhaps better suited to a solo traveler than a couple.

The location is great. White River State Park is across the street to the North. The convention center is to the East and one block south. For sports fans, Victory Field is immediately south of the hotel, and Lucas Oil Stadium is a 10 minute walk. For most people visiting Indianapolis, the hotel's location will be hard to top.

The hotel is brand new and the rooms have the latest tech amenities, including plenty of plugs for cell phones, laptops, etc. The alarm clock supports an i-Pod.

The front desk staff was consistently helpful. Parking is underneath the hotel at a rate of $20 per night. The garage layout takes a bit of getting used to, but once you figure out the color coding for where to park for the Courtyard and Springhill Suites, versus which spots are more suited for the Fairfield or TGI Friday's, the layout is easy to follow, and it was easy to find a spot with a short walk to the elevator.

In my view, the biggest negative of the room was the layout of the bathrooms. As noted in other reviews, the bathroom is split, with a counter / sink and shower area in one room and a commode and a small sink in another room. There was limited towel space in the commode section, leading me to question how two people - particularly neatniks - might survive in the room. Also, the only place to set luggage was on the sill beneath the window. On the whole, the room is nice, but I would rate it higher for solo travelers than couples or more.

One huge service negative: prior to my check in, the maid did not check to make sure the alarm clock was set to off. I got a rude surprise at 5:20 am. Yes, I should have checked. But in my view, this is reflective of poor housekeeping service - although the room was otherwise clean.

Two other cautionary notes. I checked in at 2:15 pm, and limited rooms were available. I understand the hotel was full the night before due to the 500 Festival Mini-Marathon, but one would expect better room availability by 2:15 pm. Secondly, the day I checked in, many Indianapolis downtown streets were closed due to the Mini-Marathon. The hotel staff was kind enough to send me (and presumably anyone else checking in that day) an e-mail advising of the street closures. One problem - the directions they sent would require driving the wrong way on a one way street. Might be good to work your own set of directions before arrival.

  • Stayed May 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jbtexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana
1 review
Reviewed June 7, 2010

This hotel has it all....clean rooms, friendly service, great location. We checked in with 3 couples to go to the Vintage Wine Festival in Military park and were so glad we chose this hotel. We could park the cars in the parking garage and walk everywhere - to the park, downtown circle center, tons of restaurants and bars, and the stadium. The rooms are beautifully decorated in modern style. They are no bigger than any normal hotel room, but because of the layout seemed to have so much more usable space! We could all hang out in one room and not even have to sit on the bed. Breakfast was complete with eggs, waffles, sausage, fruit, cereal, breads and muffins. Only downside of it all was the crowd at breakfast. There was a long line for the food, but the staff was working hard to keep everything full and cleaned up. Nothing you can do about a run on good food. Give this place a try, you won't be disappointed!

  • Stayed June 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hoosier146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
1 review
Reviewed May 11, 2010

supper chic and good for all family clean close to down town

Stayed May 2010
Helpful?
Thank magdalenabautista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Indianapolis hotels
Downtown Indianapolis
Fairfield Inn & Suites Indianapolis Downtown
Downtown Indianapolis
Courtyard Indianapolis Downtown
Courtyard Indianapolis Downtown
#54 of 179 in Indianapolis
4.0 of 5 bubbles 304 reviews
Downtown Indianapolis
Staybridge Suites Indianapolis - City Centre
Show Prices
Show Prices
Show Prices
Downtown Indianapolis
Residence Inn Indianapolis Downtown on the Canal
Downtown Indianapolis
Hampton Inn Indianapolis Downtown Across from Circle Centre
Downtown Indianapolis
The Westin Indianapolis
The Westin Indianapolis
#24 of 179 in Indianapolis
4.0 of 5 bubbles 1,397 reviews
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites Indianapolis Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Indianapolis Downtown

Property: SpringHill Suites Indianapolis Downtown
Address: 601 W Washington St, Indianapolis, IN 46204-2712
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#23 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Indianapolis Downtown 3*
Number of rooms: 156
Official Description (provided by the hotel):
The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet and fitness room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotels.com, Travelocity, Hotwire, Priceline, Cancelon, Cheap Tickets, HotelsClick, TripOnline SA, HotelQuickly and HRS so you can book your SpringHill Suites Indianapolis Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Indianapolis Downtown Hotel Indianapolis

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing