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“Excellent Hotel”

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SpringHill Suites Indianapolis Downtown
Ranked #34 of 182 Hotels in Indianapolis
Certificate of Excellence
chicago IL
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excellent Hotel”
Reviewed November 8, 2013

This hotel is part of the giant Marriott Place complex in downtown Indy. We stayed here during a very busy weekend with the Marathon, Swim Meet and Soccer tournament at IUPUI. I found nothing wrong with the hotel.
Everything was Super clean, rooms are large and views are great. Nice breakfast. While we were there the Wi-Fi was not working for Apple products. The engineer on Staff, Bill was great and got it taken care of within 10 minutes of being contacted.
We will use this hotel again.

Room Tip: Ask for a high floor to get a nice view. Queen bedded rooms are larger than the kings.
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Manager at SpringHill Suites Indianapolis Downtown, responded to this review, November 13, 2013
Thank you for the wonderful review. We are glad you enjoyed your stay and Bill could help you get your Apple product up and running on the Wi-Fi. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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413 reviews from our community

Traveler rating
    200
    153
    39
    12
    9
See reviews for
140
63
14
121
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • German first
  • Any
English first
Antioch, Tennessee
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 6, 2013

I was tired after the long drive, Everything was in order when I got to the front desk. The staff was awesome, the room was clean and spacious. Great location close to many vendors. I will stay at this facilty again when in Indianapolis, IN. A great place to stay for business and or family get aways! Thumbs up for this location..

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bishopg3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Manager at SpringHill Suites Indianapolis Downtown, responded to this review, November 13, 2013
Thank you for the tumbs up. We are glad you enjoyed your clean and spacious rooms. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warren, New Jersey
Level 6 Contributor
138 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed October 30, 2013

This hotel is located across the street to Whitewater park, and is a few blocks walk to downtown dining and entertaining choices, so it's a wonderful location either to stroll in the park or enjoy the downtown convenience. Room is spacious and spotless, with very unique layout. We can tell it's a very new hotel, cause there are plenty of power outlets in the room. Wifi is fast and stable. Staffs are welcoming, and breakfast is way above average. Plus, the view of Whitewater park from our room window is gorgeous. A perfect stay for our first night in Indy.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wei H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Manager at SpringHill Suites Indianapolis Downtown, responded to this review, November 13, 2013
Thank you for the review and we hope your next visit to Indy will be a perfect stay as well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
1 review
Reviewed October 26, 2013

I visited your city and wanted to stay in the downtown area. I am also a rewards member. Had a great stay. The staff was friendly and efficient. Called housekeeping for extra towels and they were friendly, quick to respond. Had a wonderful morning breakfast. Did self serve parking and could go in and out with a parking card. Will stay again the next time I visit Indianapolis.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pottsey1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Manager at SpringHill Suites Indianapolis Downtown, responded to this review, November 13, 2013
Thank you for the wonderful review. We can’t wait to see you on your next trip to Indy.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tarentum, Pennsylvania
Level 4 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 18, 2013

Loved my time in Indianapolis. The hotel was wonderful. Rooms were large and were spotless. Hotel is very convenient to many locations downtown. Loved the Skywalk system got to my destination easily during a heavy rainstorm. Breakfast was above average for free and the staff was amazing, always greeting me with a smile.

Green Features: SHS is moving in a very green direction but have overlooked items such as the foam cups and black cutlery in the rooms
  • Stayed October 2013, traveled on business
    • Value
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Helpful?
1 Thank mattmc15084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorktown, Virginia
Level 6 Contributor
107 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed October 18, 2013

We were planning on staying in the downtown area and took a chance with Expedias mystery hotel. We were VERY pleased to be placed in this hotel for less than $85 a night. This hotel is fairly new. We loved the room layout and the comfort of the bed. Self Service parking was $23 in their parking garage and we were even allowed to keep our car there the next day while we walked about in the city. We loved the location. It is right across the street from several museums and the White River State Park. We were able to take a beautiful walk to the zoo also. I would def recommend to anyone wanting to stay in the downtown area.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank gottavaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Manager at SpringHill Suites Indianapolis Downtown, responded to this review, November 13, 2013
Thank you for the wonderful review. We are glad you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quebec
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 10, 2013

Hotel is close to downtown, convention center, lucas oil stadium and the canal. Free wifi is good. Clean room and comfy bed. Free breakfast do the trick. Room setup is a little weird, but who cares!
Staff is polite and friendly.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kingpaddy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Manager at SpringHill Suites Indianapolis Downtown, responded to this review, October 11, 2013
Thank you for your review and we hope to see you on your next visit to Indy.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Indianapolis Downtown

Property: SpringHill Suites Indianapolis Downtown
Address: 601 W Washington St, Indianapolis, IN 46204-2712
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#23 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Indianapolis Downtown 3*
Number of rooms: 156
Official Description (provided by the hotel):
The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet and fitness room. ... more   less 
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Also Known As:
Springhill Suites Indianapolis Downtown Hotel Indianapolis

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