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“Great Hotel”

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SpringHill Suites Indianapolis Downtown
Ranked #32 of 180 Hotels in Indianapolis
Certificate of Excellence
Newburgh
Level Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Great Hotel”
Reviewed September 24, 2012

Great location and friendly staff. Bell boys and front desk staff always greeted you any time you entered or left the building. Rooms were spacious, quiet, and had comfortable beds. I was greatly impressed with the cleanliness, though. I would have to say that our room was the cleanest hotel room we've ever encountered. Even the breakfast area was immaculate during busy times. The breakfast was delicious and offered a variety of choices such as scrambled and boiled eggs, sausage, toast, bagels, muffins, cereal, oatmeal, fresh fruit, and yogurt. One of the nicest free breakfast layouts I've seen. All-around great value for what we experienced. Will definitely stay again next time we are in area.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review, October 3, 2012
We are very happy that you enjoyed your stay at the Springhill Suites by Marriott Downtown Indianapolis and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back.

Delightfully
Nikki Thomas
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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409 reviews from our community

Traveler rating
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    39
    12
    8
See reviews for
137
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • German first
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English first
Atlanta, Georgia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 21, 2012 via mobile

I travel quite a bit for work and stick with Marriott properties. I used to defer to Courtyard as a secondary to a Marriott but SpringHill Suites have impressed me greatly over my last few stays. The hotel in Indianapolis is nestled amongst a few other Marriott properties (JW, Fairfield, and Courtyard) and is near many local attractions. The room is great, very comfortable with a stylish and modern design. The room is nicely laid out and is conducive for work and relaxation. The breakfast was good and covered all the basics with plenty of options while dining in a comfortable setting. The gym was well kept with your standard equipment. There are many eating options nearby with a lot of variety. Overall, the experience was pleasant and impressive. I would go back again if I'm back in Indianapolis and would recommend to anyone visiting the area.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rdth0509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review, October 3, 2012
I wanted to thank you for posting such a glowing review of your recent stay with us at the Springhill Suites by Marriott Downtown Indianapolis. Everything mentioned in your post is a key to our success and I love to see those assets shine through. Our goal is to have every guest leave as satisfied with their stay as you did!

Delightfully
Nikki Thomas
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2012

The staff was very helpful and friendly; always paying attention to detail. Rooms were very clean and quiet. Hotel was full due to the American Legion convention going on, but the place never appeared overwhelmed. Even the breakfast area was completely stocked, clean and organized. Though it was very busy, getting food and finding a place to sit was not an issue. Great place and will always stay there on my vistas to Indianapolis.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review, October 3, 2012
We are very happy that you enjoyed your stay at the Springhill Suites by Marriott Downtown Indianapolis and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back.

Thank you
Nikki Thomas
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
85 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 11, 2012

Went with my wife during labor day weekend for a wedding in Indianapolis! Perfect stay! The hotel is located right downtown with access to park, convention center, museums and the baseball field. The rooms are clean, modern and spacious. Free breakfast and free wi-fi. The breakfast was great. We were able to walk all through downtown using the sky-walks without ever going outside. We were even able to walk to a great mall right downtown. Great experience!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CAFriend1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review, October 3, 2012
I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is very important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay.

Thank you
Nikki Thomas
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 10, 2012

Great place to stay! It has a Friday's restaurant that provides room service, as well. There is the nearby park, zoo, museum, canal for walking, running, biking, paddle boating, etc. The NCAA is within walking distance as well as other downtown attractions. The underground parking is reasonably priced. Very clean, indoor pool and work out facility is available. Can't beat the price.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patrick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review, October 3, 2012
We are very happy that you enjoyed your stay at the Springhill Suites by Marriott Downtown Indianapolis and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back.

Delightfully
Nikki Thomas
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 5, 2012

We stayed here with a friend during a convention. Although it was nice that the room was divided in two for privacy, it did make the room seem rather small. The fridge was also very small. If you are looking for an actual suite I would suggest the Staybridge. I liked the fact that the bathroom was in two parts (a shower area and a toilet area), especially since the shower areaway big enough to fit a playpen for my daughter. However, it is a little weird that the toilet bathroom is right at the end of the bed. Now I know why in most hotels the bathroom area is far away from the bed!

All these small complaints aside, the hotel is very new and the hotel staff were super friendly.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jlwiebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review, September 10, 2012
Thank you for your comments. It is always our goal to ensure that each guest has an excellent experience. Guest feedback is very important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay.

Thank you

Nikki Thomas
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 3, 2012

I recently stayed at the SpringHill Suites for a wedding in Indianapolis. I usually stay with the Starwood Hotels, but since this hotel and the JW Marriott were the choices for the wedding guests, I decided to stay here. I was very pleased with hotel as I walked into the lobby to check-in. The decor was contemporary and the staff was friendly! I was room was awesome. It was very clean and also decorated in a contemporary theme. Needless to say, I was extremely pleased with this property and would definitely stay here again!

Room Tip: Note that there is a $23/night charge for self park and $27/night valet. The hotel is at a convenien...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aries80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review, September 4, 2012
Thank you for your comments. It is always our goal to ensure that each guest has an excellent experience. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay.

Delightfully
Nikki Thomas
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Indianapolis Downtown

Property: SpringHill Suites Indianapolis Downtown
Address: 601 W Washington St, Indianapolis, IN 46204-2712
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#23 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Indianapolis Downtown 3*
Number of rooms: 156
Official Description (provided by the hotel):
The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet and fitness room. ... more   less 
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Also Known As:
Springhill Suites Indianapolis Downtown Hotel Indianapolis

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