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“Elegant and Convenient” 4 of 5 bubbles
Review of Hilton Garden Inn Indianapolis South/Greenwood

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Hilton Garden Inn Indianapolis South/Greenwood
Ranked #16 of 179 Hotels in Indianapolis
Certificate of Excellence
Chicago, Illinois
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Elegant and Convenient”
4 of 5 bubbles Reviewed July 29, 2014

This Hilton Garden Inn is very nicely decorated and very clean. I love the freshness of the hotel. It is also at a very convenient location in Greenwoord. There is a Kroger and a Walmart nearby and many strip malls for convenience. There is also a Cheddars within walking distance.
The hotel itself had plenty of room in the lobby for "hangin out" and had outside patio furniture to enjoy good weather.
The staff was helpful and they were good at accomodating our family gathering with different check-in times and putting us on the same floor within a few doors from each other. The pool is on the small side but it was ample for our needs. Even with the window construction currently going on, I felt that privacy was not compromised. Also, once inside the hotel, I hardly knew there was outside construction going on. We will return.

Room Tip: Also, don't forget to adjust your bed to your personal specifications. I learned the wrong way...
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Amerasiangirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, July 30, 2014
We are happy that your expectations had met with our service quality. We hope to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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475 reviews from our community

Traveler rating
    297
    107
    33
    23
    15
See reviews for
185
83
23
156
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Evansville, United States
1 review
5 of 5 bubbles Reviewed July 29, 2014

Wonderful location, fabulous accomodations, great staff! What else could you ask for! I have already booked another stay for the future. The breakfast was wonderful too! I'll tell anyone visiting this area to check out this Hotel.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Terry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, July 30, 2014
Thank you , you can always count on us at HGI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, United States
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed July 24, 2014

Because the hotel was undergoing outside construction, we were having A/C problems and after 2 complaints traded rooms to our satisfaction for the rest of the stay. My wife and I have stayed at this location at least 6 other times without incident.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, July 30, 2014
I would like to thank you for taking the time letting us know about your experience at our Hilton Garden Inn. Your feedback is very important to the improvement and continuation of the product and service that we have to offer, at HGI you can count on US
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakeman, Ohio
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 23, 2014

Stayed here for the weekend while visiting family. Was very pleased with the cleanliness of the room. Staff was very friendly and helpful. The location of the hotel was great cause it was far off the main road and very quiet. Also close to plenty of restaurants. I would definitely stay here again!

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank arrdee2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, July 30, 2014
We look forward to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, United States
1 review
5 of 5 bubbles Reviewed July 23, 2014

we love the HGI in Greenwood, this was our third year staying at this location for a soccer tournament. The staff is always incredible and friendly to our family, one of the restaurant managers was even singing 'Let It Go' (the song from Frozen) to our son - very much to his delight. Who ever does the hiring and training does a marvelous job. We will continue to stay at this location for years to come.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, July 30, 2014
We are happy that your expectations had met with our service quality. We hope to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conover, North Carolina
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 22, 2014

The staff were very friendly and efficient. Hotel is very lovely and rooms are pleasant and very clean. We ate at the grill and the food was very good. Breakfast buffet was very nice. The hotel is in a good location off the highway. Would definitely stay if we are travelling in the area at another time.

Room Tip: Room was very quite and we could not hear any traffic noise.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Geri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, July 30, 2014
Thank you for taking a moment to share your experience. I am happy to hear you found the our hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, United States
1 review
5 of 5 bubbles Reviewed July 14, 2014

Great Service at Hotel. I always am greeted with by first last and name when I get to the Hotel and at the restaurant and bar. The food is always good and service is very good. The room was clean and in good shape.

  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, July 16, 2014
Thank you for taking your time to inform us about your comment. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our accommodations. We are happy that your expectations had met with our service quality. We hope to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Indianapolis South/Greenwood

Property: Hilton Garden Inn Indianapolis South/Greenwood
Address: 5255 Noggle Way, Indianapolis, IN 46237-8583
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Indianapolis
#18 Family Hotel in Indianapolis
#35 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis South/Greenwood 3*
Number of rooms: 135
Official Description (provided by the hotel):
The Hilton Garden Inn Indianapolis South/Greenwood is located at I-65 exit 101, 10 minutes from downtown Indianapolis, 5 minutes from the Greenwood Park Mall and 15 minutes from the airport.Rooms feature a spacious work desk, a microwave, refrigerator, and 32 inch flat-screen TVs. Whirlpool suites, an indoor pool and hot tub are also available. The hotel offers a business center, free wireless internet, and the Garden Grille serving breakfast, dinner, and room service. ... more   less 
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Also Known As:
Hilton Garden Inn Indianapolis South/Greenwood Hotel Indianapolis

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