Room rate was upcharged by approximately $10 because I had originally booked it as one occupant but with two queens. Decided to bring the family along, 2 small kids. Desk clerk treated me like I was bringing in animals, charged me more, and stated kids tend to cause more clean-up expense. What? What if I had stayed there by myself, used both beds, and soiled every towel? What's the difference? Checked in...walked into the room...thought about that ordeal...walked out and went directly to the Holiday Inn Express next door where the customer service was exceedingly great!
- Official Description (provided by the hotel):
- The Hilton Garden Inn Indianapolis South/Greenwood is located at I-65 exit 101, 10 minutes from downtown Indianapolis, 5 minutes from the Greenwood Park Mall and 15 minutes from the airport.Rooms feature a spacious work desk, a microwave, refrigerator, and 32 inch flat-screen TVs. Whirlpool suites, an indoor pool and hot tub are also available. The hotel offers a business center, free wireless internet, and the Garden Grille serving breakfast, dinner, and room service. ... more less
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- Also Known As:
- Hilton Garden Inn Indianapolis South/Greenwood Hotel Indianapolis