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“First Class Service”

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Hilton Garden Inn Indianapolis South/Greenwood
Ranked #12 of 182 Hotels in Indianapolis
Certificate of Excellence
Indianapolis, Indiana
1 review
“First Class Service”
Reviewed September 26, 2013

We are currently staying here for the next eight weeks as our house is being repaired from the blast damaged that occurred last Nov in Richmond Hill subdivision. Hamid and his staff have been amazing in their attention to our needs. Everyone is friendly and professional. We have been impressed as to the cleanliness of this establishment. Chef Kenny has been awesome to assist with any special food needs. We are staying in a King suite that is very spacious and meets our needs for our extended stay. Can't wait to have our grand kids in for a sleep over and enjoy the indoor pool and abundant breakfast buffet. High marks to Hamid and his staff!!

Room Tip: king suite or locally called the 11 rooms
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  • Stayed September 2013, traveled with family
    • Value
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Helpful?
Thank fphiatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, September 27, 2013
Thank you for your stay with us! We are enjoying your stay, even though it is due to a terrible circumstance. Should you need ANYTHING during your stay you let us know! We do hope that you will enjoy the visit with the grandkids and be sure to let them go swimming! Bring them down for breakfast so Kenny can prepare them something special!!
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566 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Japanese first
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English first
Franklin, Tennessee, United States
Level 4 Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 25, 2013

Our family stayed here, while returning from a jam-packed/fast paced trip to Chicago from Nashville. We checked in rather late, but the manager let us in to the Jacuzzi for a bit to quickly unwind. When we got into our suite we discovered the A/C wasn't working. The front desk immediately switched us to the suite next door since they didn't have a maintenance person that late. Everything was comfortable and the room was well appointed. Although it would be nice if breakfast was included with the room, we still ate the breakfast in the hotel. $10 apiece isn't bad and the selection and food quality was excellent. Although were passing through, if I lived in the are this would be a great place for a romantic, short getaway.

  • Stayed September 2013, traveled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank Evan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, September 27, 2013
Thank you for your recent stay with us! We apologize about the mishap with your AC during your stay. We are glad that we were able to accomodate you by upgrading your room to the suite. After driving a long distance it is always good to just relax in the pool or hot tub.

We look forward to having you stay with us again when your travels bring you to the Indy Metro area and we are glad that you made it home safely!
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Los Angeles, California
1 review
Reviewed September 18, 2013

This is a wonderful hotel about 10 minutes outside downtown Indianapolis. The rooms are lovely and the staff is amazing. Once you have been greeted by Meg & Natalie at the front desk you just won't want to leave. They will also direct you to the great kocal restaurants. Want the best cookies ever? Just see Kenny the chef and even if they are all gone from the lovely afternoon coffee and cookie offering he will put a new batch in the oven just for you. Why pay hundreds of dollars extra to stay downtown when you can stay in this friendly home away from home for so much less?

  • Stayed September 2013, traveled on business
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Helpful?
Thank jodi b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, September 24, 2013
We are happy to hear that your stay went above your expectations! We will pass along your comments to everyone you mentioned personally in your comment! We do look forward to having you back with us soon!
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Greenwood, United States
1 review
Reviewed September 15, 2013

I booked a room in this hotel for my boyfriend's B'day who lives out of state. I had an amazing time and he absolutely loved it. The room was very fresh and clean. The AC was already running when we got to the room and it felt really nice since it was 90 degrees outside. The bathroom was super clean and had everything that we needed. I got the "all you can eat" breakfast which had a good variety of items and we loved it. Will def come back again. The staff was very nice and friendly as well :)

  • Stayed September 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Shamma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, September 24, 2013
We hope that your boyfriend's birthday was an enjoyable one! We are glad to know that we were part of your celebration! We look forward to having you stay with us again for another special occasion!
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A TripAdvisor Member
Reviewed September 12, 2013

I would definitely recommend staying at the Hilton Garden Inn. The staff were friendly, knowledgeable and courteous. My room was immaculate and very comfortable. HBO and internet access provided at no additional charge.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, September 24, 2013
Thank you for your stay with us! We look forward to having you back when your travels bring you to the Indy Metro area!
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Bloomfield Hills, Michigan, USA
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed September 7, 2013

This Hilton Garden Inn was one of the most pleasant experiences we have had staying at a hotel during our summer travels! We just switched loyalty from another popular hotel chain to Hilton and now wonder why we waited so long!! We will never stay at anything other then a Hilton property again. And this Hilton Garden Inn is right at the top oif the list!! Clean, friendly and secure. And all of the staff was more then kind. They liked their jobs and were happy to accommodate our needs. Breakfast, with the Bed and Breakfast plan, was wonderful. Like any good breakfast restaurant, but here, the service was impeccable!! We would definitely revisit this hotel our next time through the area!!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank annrodg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, September 8, 2013
We are very happy to hear that we "made the switch" worth it! The bed and breakfast rate is a great deal and the all you can eat cooked to order breakfast you cannot beat! We look forward to seeing you again real soon!
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United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 6, 2013

This hotel was very nice. It appears practically brand new, but I believe it is 4-5 years old (as of 9/2013). Staff was vey helpful and courteous. The breakfast is not included in your room price, but was not overpriced. I would certainly recommend this hotel and others like it based on my experience.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, September 7, 2013
We are glad to hear that you took advantage of the cooked to order breakfast! For only $9.95 a fresh cracked egg omelet, hash browns or many of the other great menu items and your beverages is a great deal, especially since it is all you can eat! We do hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Indianapolis South/Greenwood

Property: Hilton Garden Inn Indianapolis South/Greenwood
Address: 5255 Noggle Way, Indianapolis, IN 46237-8583
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Indianapolis
#18 Family Hotel in Indianapolis
#35 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis South/Greenwood 3*
Number of rooms: 135
Official Description (provided by the hotel):
The Hilton Garden Inn Indianapolis South/Greenwood is located at I-65 exit 101, 10 minutes from downtown Indianapolis, 5 minutes from the Greenwood Park Mall and 15 minutes from the airport.Rooms feature a spacious work desk, a microwave, refrigerator, and 32 inch flat-screen TVs. Whirlpool suites, an indoor pool and hot tub are also available. The hotel offers a business center, free wireless internet, and the Garden Grille serving breakfast, dinner, and room service. ... more   less 
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Also Known As:
Hilton Garden Inn Indianapolis South/Greenwood Hotel Indianapolis

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