this had to be the worst hotel I have ever stayed at. we had a fairl
large group that stayed at this hotel, and we occupied 8 rooms. when we first got there, one of the rooms had a broken toilet, and then were reassigned to another room which also had a broken toilet. then another room had soaking wet carpet with roaches in the corners. Just about everybody had blankets with burn holes in them. They gave us the nastiest blankets in the hotel. The rooms had a funny smell, and some of the air conditioners either 1) didn't work, or 2) sqeaked all night. In my room, our television didnt work...the color was bad and we couldn't fix it; and there were "foreign hairs" in the bathroom. Also, when we lifted the
unfitted sheets off the bed, there were unidentified stains on the
mattress. when I saw my blanket with the burn hole, i went downstairs and asked the workers for a new one, and the lady was very rude with me. all of the workers were VERY unfriendly and rude.
Now, we stayed here for a week, and for a group of our size, we weren't bad at all. Well, Friday afternoon, there was some miscommunication between the manager and the leader of our group. The hotel double booked some rooms, (now we have paperwork that says we had the rooms until saturday) and when we came home that night, the manager of the hotel
ransacked one of our rooms (that was payed for), put all of there stuff in what looked like garbage bags and threw it all in a storage room. So not only are they rude, but they did something completely illegal. well, when we confronted the staff, they told our people about 4 different stories. one was that we didnt have the room booked until saturday (which paperwork proves we did), another story was that our leader told the staff that if they needed an extra room, that they could use one of ours. well, he never said that, and they didnt have any paperwork on that. so
all in all, this hotel was so bad, if I could give negative stars, they
would be a -20. This hotel was truly worse than some of the motels I've stayed at.
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- Also Known As:
- Quality Inn & Suites East Hotel Indianapolis
- Quality Inn And Suites East
- Quality Inn Indianapolis