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“Absolutely Discusting!”
Review of Quality Inn East

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Quality Inn East
Ranked #107 of 186 Hotels in Indianapolis
Reviewed July 30, 2006

this had to be the worst hotel I have ever stayed at. we had a fairl
large group that stayed at this hotel, and we occupied 8 rooms. when we first got there, one of the rooms had a broken toilet, and then were reassigned to another room which also had a broken toilet. then another room had soaking wet carpet with roaches in the corners. Just about everybody had blankets with burn holes in them. They gave us the nastiest blankets in the hotel. The rooms had a funny smell, and some of the air conditioners either 1) didn't work, or 2) sqeaked all night. In my room, our television didnt work...the color was bad and we couldn't fix it; and there were "foreign hairs" in the bathroom. Also, when we lifted the
unfitted sheets off the bed, there were unidentified stains on the
mattress. when I saw my blanket with the burn hole, i went downstairs and asked the workers for a new one, and the lady was very rude with me. all of the workers were VERY unfriendly and rude.
Now, we stayed here for a week, and for a group of our size, we weren't bad at all. Well, Friday afternoon, there was some miscommunication between the manager and the leader of our group. The hotel double booked some rooms, (now we have paperwork that says we had the rooms until saturday) and when we came home that night, the manager of the hotel
ransacked one of our rooms (that was payed for), put all of there stuff in what looked like garbage bags and threw it all in a storage room. So not only are they rude, but they did something completely illegal. well, when we confronted the staff, they told our people about 4 different stories. one was that we didnt have the room booked until saturday (which paperwork proves we did), another story was that our leader told the staff that if they needed an extra room, that they could use one of ours. well, he never said that, and they didnt have any paperwork on that. so
all in all, this hotel was so bad, if I could give negative stars, they
would be a -20. This hotel was truly worse than some of the motels I've stayed at.

Stayed: July 2006
2  Thank speedyturtle87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 - 98 of 102 reviews

A TripAdvisor Member
North Manchester, IN
Reviewed February 8, 2006

I checked in and then checked out a half an hour later after using the phone to make a separeate reservation. The bed was like cardboard, there was a strange smell, and I think there were people living at the hotel. The internet ad was very decpetive.

  • Stayed: January 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2005

Staff was pleasant, but that was the only redeeming quality of this place. Very old and not well maintained. I wished I had chosen one of the nicer hotels within a block of this one.

  • Stayed: September 2005, traveled on business
    • Value
    • Rooms
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Thank NashTraveler24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 15, 2005

We stayed in last June. Ramada Inn's name on the room phone and other imformation. Unporfessional hotel stuffs. Very old and dirty. We had to wore shoes all the time. The top of TV was melted. The bath room door couldn't shot complitely. No shade on one of lamps. We had 2 rooms and none of light balls were on lamps. We didn't know that till after dark and we came back from dinner. We had to turn on the TV to have a light or open the bath room door. Bathrooms were dirty enough to take a bath. If we were not driven 9 hours the day and didn't have our pet with us, we went to the other hotel. We reported the "choice", but no respond from the hotel.

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2004

I stayed at the Ramada 21st for 3 nights and was (suprisingly) very satisfied with the experience. The place was clean, the towels were changed, the staff was very nice. Everything was in perfect working order and I even got a fridge and microwave (wich i did not ask for) !! As for the promotions, the subway sandwich is free if you buy one. You have to read the promotion on the website:)

Thank tech3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2004

I booked a room here because of the 2 star rating, price and the amenities advertised - hot breakfast, free Subway sandwich and newly rennovated rooms. The hot breakfast and Subway sandwich is not something they do. I couldn't tell what might have been newly rennovated. The bathroom in our room was dirty and the lobby bathrooms were nasty. There was a stain on one of the pillowcases and the deadbolt lock on the door was non-functional. We had planned another visit there, but I cancelled. I would give this hotel zero stars.

  • Stayed: July 2004
    • Value
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1  Thank RAELENE B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Millers Creek, NC
Reviewed June 20, 2004

The advertising on the website as to the breakfast and free Subway sandwiches is downright deceiving. The 'made before your eyes breakfast' is pancakes made by you. It is a mediocre breakfast. You will NOT get buy one get one free Subway sandwiches, despite what the website says.

  • Stayed: May 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn East

Address: 7050 E 21st St, Indianapolis, IN 46219-1708
Phone Number:
Location: United States > Indiana > Indianapolis
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #107 of 186 Hotels in Indianapolis
Price Range: $61 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn East 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Quality Inn & Suites East Hotel Indianapolis
Quality Inn And Suites East
Quality Inn Indianapolis

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