Down for the second year to attend the MotoGP events and activities, stayed here in '09 - a pleasant stay with no dramas, hence our re-booking for 2010.....so we checked in from a Thursday to the following Monday.
What a difference.....hotel looked tired, worn and dirty. Granted, the exterior looks good but once you check in and get to your room...yikes!
The bathroom towels - I use better tea-towels in my kitchen, small and 'transparent' (If you know what I mean)
Room not cleaned on Sunday, beds not made and no vaccuming or wipedowns anywhere. The fresh grout job around the bath looked like they went at it with a shovel - clearly no care taken. Busted bathroom knobs in our room and our friends room - the cleaners must have noticed but obviously no one took action.
Oh, and the dirty pool referenced in an earlier review, well that dirt pile is still there!...there was what looked like coffee grounds in a pile and never moved all 5 days we were there! - actually it became a bit of a joke amongst our group for our stay as to when they were going to notice it.....clearly the management do not study customer on-line reviews and take action.
A bunch of other issues also, but I fear running out of allotted space here.
I certainly don't expect the Four Seasons for what I paid, but like most folks, we only use hotels to wash-up and sleep.....not hard, just provide decent towels, make the bed and keep your place clean.......Sorry, won't be back, I believe I can get better around the corner.
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- Also Known As:
- Indianapolis Country Inn
- Country Inn Indianapolis South