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“Really impressed”

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Drury Inn & Suites Indianapolis Northeast
Ranked #15 of 188 Hotels in Indianapolis
Certificate of Excellence
Reviewed January 6, 2014

Met up with my parents for the holidays... took all 5 kids, met my Mom, Dad and Sister in Indianapolis. Mom was paying for the hotel and she's a new fan of Drury Inns. I have to say, for families I agree. There are freebies galore (breakfast and light dinner fare), the rooms are nice and clean and the staff is great. Free drinks every night for the grown ups and free sodas and popcorn for the kiddos. Pool is tiny, but indoor-outdoor, which was a novelty for our crew. Not the hotel I would plan a romantic weekend around, but for the family and being able to comfortably fit a bunch of people into 3 rooms, I was very happily impressed. We will look for Drury Inns when travelling with the kids in the future.

Room Tip: If you're sharing a room, pay for the "suite"... the separation of the doorway and hal...
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  • Stayed: January 2014, traveled with family
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Thank Beth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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364 - 370 of 613 reviews

Reviewed January 2, 2014

This was our second stay here, the first being a year ago. We were not disappointed. Check in was quick, the desk clerk was very courteous. The "kickback" time was great, with meatballs, hot dogs, nachos & cheese, baked potato, and salad. Everything was fresh and the eating area (which would seat about 60 people) kept clean. All of the staff were attentive and courteous. Our room was exceptionaly clean. The pool and hot tub were small, but well maintained. If you need to shop, a large mall is just a few minutes away, as well as a large choice of resturants. If there was a drawback it would be the noise from the interstate traffic. But the confidence of a good room and staff, and the service outweigh the noise. Check out the travel coupons, as they are committed to honoring them at $79 a night, a super good deal for Drury.

Room Tip: Request a room on the south side, away from the interstate.
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  • Stayed: January 2014, traveled as a couple
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Thank JnR2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2014

We were excited when we checked in and were treated great. The man at the desk was really friendly. Sadly it went all down hill from there. In the morning when we woke up we went downstairs for breakfast, and it was only us there. There were two staffers sitting at a table looking at pictures on a phone and totally ignored us. They sat there for over half an hour. At that time the breakfast area was picking up and one of the ladies went and started working, the other stood by the trash and talked to the front desk clerk (not the one that had helped us) and they talked there for the rest of the time we were downstairs. At other Drury Inns the staff has all be so friendly and helpful, not so at the Indy location. We had left behind an item and tried all week to call housekeeping but they never returned our call, so if you leave something behind, don't expect any help retrieving it. A very disappointing stay, we won't be back.

  • Stayed: November 2013, traveled with family
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Thank Emily46217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites Indianapolis Northeast, responded to this reviewResponded January 13, 2014

Thank you for providing us with your feedback regarding your recent stay. Comments like yours help us address issues and work with our team to improve the experience for our guests. I sincerely apologize that we let you down during your recent stay with us. I ensure you that we will be better for you and all of guests in the future.

If you would like to discuss your experience in more detail, please feel free to contact me directly. I hope you will give us another opportunity to serve your lodging needs, so we can exceed your expectations.

Steve L.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2013

stayed december 28--booked 4 rooms for my children and grandchildren so we could meet up and have christmas--krysten at the front desk did a super job of getting all four rooms together- when you have 8 grandkids running back and forth between rooms having them all in a row makes it so easy--thank you krysten--happy hour was great-grandkids loved swimming inside and outside in the pool--breakfast was great--bartenders were fast and friendly at the happy hour-hotel was its usual clean--will be back again next christmas-

Room Tip: we were all facing the interstate--could hear no noise!!!!
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  • Stayed: December 2013, traveled with family
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Thank jon w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013 via mobile

The hotel is very clean and pet friendly. The free popcorn, pop and coffee were a nice addition for the children. The pool was warm and very clean The free buffet for breakfast and supper were good with many options to choose from. The staff was extremely friendly (esp. The lady at the front desk at check in and the young man that made the drinks) I found an online code for 20% off that was accepted. I would recommend this hotel to everyone.

Stayed: December 2013
Thank barberlorijo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2013

We stayed here for the B1G Championship game. The desk staff was outstanding. The common areas, lobby, hallways, breakfast area, were spotless and well equipped. The rooms were immaculate and in excellent repair. Our room had an extremely comfortable bed with many pillow firmness levels to choose from. We had a wonderful night's sleep. The Drury is the very best in terms of mid-price lodging, always giving a feel of being a very expensive property. If you are in Indianapolis for an event, the access to downtown via highway makes this a great place to stay. While it is near the highway, the rooms are very well insulated from road noise.

Room Tip: Rooms facing Shadeland Avenue will be the most quiet.
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  • Stayed: December 2013, traveled as a couple
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Thank MSUmindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

Flawless check-in by competent and friendly desk folks set the tone for my one night visit here, where a clean, comprehensive and quiet room awaited me. Stopped downstairs for the Happy Hour for the surprisingly good and well-organized supper with wine and beer. Breakfast the next day was above average for hotels of this nature. Class act, Drury!

  • Stayed: October 2013, traveled on business
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1  Thank beeedell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites Indianapolis Northeast

Address: 8180 N Shadeland Ave, Indianapolis, IN 46250-2045
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Indianapolis
#14 Romantic Hotel in Indianapolis
#19 Business Hotel in Indianapolis
Price Range: $122 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Drury Inn & Suites Indianapolis Northeast 3*
Number of rooms: 210
Official Description (provided by the hotel):
Near Castleton Business Park, Drury Inn & Suites Indianapolis Northeast is located off I-69 with easy access to I-465 and I-70. Enjoy a free hot breakfast and free hot food and cold beverages at our evening 5:30 Kickback(R), then relax in our clean, comfortable rooms. This suburban area is 30 minutes outside downtown Indianapolis. ... more   less 
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Also Known As:
Drury Inn & Suites Indianapolis Northeast Hotel Indianapolis
Drury Inn And Suites Indianapolis Northeast
Drury Inn Indianapolis

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