On the website, it promises 24 hour check in. We made reservations and our ETA was 7am, which we confirmed on the website. We attempted to call the owner 13 times between the hours of 8pm and 10pm and he did not answer even after advertising 24 hour reception. There was a mix up on our bus schedule and we arrived at approximately 4:30am. Some of the guests let us in and woke him up. He gave us a huge attitude and demanded to know which website we used to make the reservations. We told him that we used his own site, which he checked. Our reservations were there.
He told us that check in time was 2pm and that we would have to wait in the lobby until that time. He was cold, unconcerned, unapologetic about his misleading website and completely unprofessional. The other guests that we talked to that were there did not like him either. We took a cab to a motel and that is where we are staying now. Some people are just miserable and this wannabe business owner is one of them.
- Official Description (provided by the hotel):
- If you like to really feel a town, meet the people, and experience the food and lifestyle of the locals, then Indy Hostel is the place to stay! We have the friendly atmosphere of a hostel with the style of a bed and breakfast inn. We are near downtown but nestled in a quiet Broad Ripple neighborhood near local restaurants, shops, and entertainment venues. Indy Hostel is in the 'Heart' of Indianapolis. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Priceline, Booking.com, HostelWorld, Cancelon, Travelocity, Hotwire and Cheap Tickets so you can book your Indy Hostel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.