This hotel is very conveniently located close to shops, the mall, restaurants, etc. Downtown Indy is a vibrant and safe place for families, business travelers, etc. The staff at the hotel desk were very friendly, prompt, and knowledgeable. The lobby is clean and nice, but dated and no check-in/out kiosk or airline check in/boarding pass kiosk. What strikes me first is that although it's in an historic building (theres even mail chutes), the feeble attempts at updating with newer chairs and tables and decor in the lobby were done with low quality, cheap materials.
The room was clean, the tv worked, plenty of towels, linens were clean. A/C worked well and wasn't loud. However, the pillows were tiny and small, clearly dated. The carpet was old and dingy in the room and in the hallway. The hotel hallway smelled musty and old, a bit like stale beer. The shower worked well, good pressure. Vanity was quite small so it was a little hard to get ready. The closet space was odd -- small and short cabinet made it difficult to see my hanging clothes.
The most disappointing was the obvious cost-cutting measures taken in the breakfast area. Decent selection of oatmeal, cereals, juice, bread. But everything was either plastic or paper! a small paper cup for oatmeal, flimsy spoons and knives which made it hard to butter toast, the waffle irons is great but then you have to transfer it to a plastic plate, constantly cutting through the plate. It made it feel cheap and not at all what you would expect for a $140 a night hotel in downtown. Overall, the experience was like a typical cheap hotel in the airport district where they really don't care.
- Official Description (provided by the hotel):
- The Hampton Inn Hotel Downtown Indianapolis is located in the heart of Indianapolis. This beautiful hotel housed in the historic Chesapeake building is across the street from the Circle Center Mall. The central downtown location is just a short walk from the Indianapolis Convention Center, the Lucas Oil Stadium, Bankers Life Fieldhouse and a variety of restaurants. The hotel features 180 well-appointed guestrooms that offer the perfect place to relax when you're traveling for business or for pleasure.• Complimentary Hot Breakfast Buffet Daily• Complimentary High-Speed Internet• Valet Parking Available• Modern Guest Rooms w/ 32” LCD HDTVs• Room Service Available - Hard Rock Cafe• 24/7 Suite Shop• Business Center w/ PC, Printer & Fax• Fitness Center• 5 Meeting Spaces Available• Hilton HHonors• 100% Hampton Guarantee ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Indianapolis Downtown Hotel Indianapolis
- Indianapolis Hampton Inn