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“Great staff equals great stay”

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Embassy Suites by Hilton Indianapolis - North
Ranked #36 of 188 Hotels in Indianapolis
Reviewed March 27, 2014 via mobile

Staff was very friendly. It was wonderful to wake up to a made to order breakfast. Lassandra makes great omelets and pancakes. There is a lot to due around the hotel. The hotel was clean and the pool was fun. If you travel with kids I would recommend you bring a portable DVD as the hotel doesn't have one. We will definitely stay here again and I would recommend it to others.

Stayed: March 2014
Thank Kara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this reviewResponded November 19, 2016

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay.
It's all due to a great staff that we are able to provide such well-maintained guest rooms and common areas along with excellent guest service. We strive to have every guest leave as satisfied as you did.
Once again, thanks for the great review and staying with us! We hope you stop through for a visit again your next time through Indianapolis!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,258 - 1,264 of 1,715 reviews

Reviewed March 27, 2014

I prefer to stay in Embassy Suites when I can not only for the excellent service, good spacious suite room. Besides they have hot made to order Breakfast and the evening reception with beverages. A perfect way to get to work and sight seeing and be back to comfortable relaxing environment. I would highly recommend this location in North west Indianapolis for its overall value and as well as good convenient location to restaurants in walking distance,

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Derick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this reviewResponded November 19, 2016

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay.
It's all due to a great staff that we are able to provide such well-maintained guest rooms and common areas along with excellent guest service. We strive to have every guest leave as satisfied as you did.
Once again, thanks for the great review and staying with us! We hope you stop through for a visit again your next time through Indianapolis!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2014

The friendliness of the front desk staff, especially (but not exclusively!) on the morning of our checkout is hard to beat. The breakfast cooked-to-order was fabulous (great job Lassandra on my omelet and her pancakes!). There are a few signs of an aging property, but no sign of indifference. All buildings age and I've been to places where it was obvious they didn't care as long as they could sell room rents.

  • Stayed: March 2014, traveled as a couple
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Thank Rick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2014

This location has a great staff that will do whatever they can to accommodate you. From the moment you walk in until it's time to head out, you will be in good hands. The rooms, service, and amenities make this a great place to stay.

Also, be sure to get an omelette or some pancakes from Lassandra in the morning, because she will treat you right!

  • Stayed: March 2014, traveled on business
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Thank EEman2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2014

I've been going to Indianapolis for 3 months staying at the North Embassy Suites.Some of the desk services employees know me and call me by my 1st name. They pay particular attention to my every hotel need. The room is awesome and, more importantly, quiet for a good night's sleep. Every morning I awaken to the smell of bacon. I hustle on downstairs and Lassandra is there to make me a hot breakfast. Just awesome! I highly recommend the Embassy for your visit to Indy.

Room Tip: Rooms on the eighth floor have higher ceilings.
See more room tips
  • Stayed: February 2014, traveled on business
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Thank GrandpaOkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this reviewResponded November 19, 2016

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay.
It's all due to a great staff that we are able to provide such well-maintained guest rooms and common areas along with excellent guest service. We strive to have every guest leave as satisfied as you did.
Once again, thanks for the great review and staying with us! We hope you stop through for a visit again your next time through Indianapolis!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2014

I was a weekly guest at the Embassy Suites North in Indianapolis Monday-Friday for over 3 years. The staff made the hotel a home-away-from-home for me. Mark the General Manager was always available to meet any needs. Lassandra cooks amazing breakfasts. Debbie, Ryan, Cody, and RoseMarie at the Front Desk were always friendly and attended to any needs I had during my lengthy stay. What a fantastic group of people. Sandy made sure my room was always personalized to my liking. I would happily come back anytime.

  • Stayed: March 2014, traveled on business
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Thank stvflys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this reviewResponded November 19, 2016

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay.
It's all due to a great staff that we are able to provide such well-maintained guest rooms and common areas along with excellent guest service. We strive to have every guest leave as satisfied as you did.
Once again, thanks for the great review and staying with us! We hope you stop through for a visit again your next time through Indianapolis!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2014

If you stay here, be sure to check out the great common area. Breakfast in the mornings, with incredible omelets made by Lassandra to get your day started right. Don't forget the evening - cocktails and snacks as well - all included. The staff in general was very helpful and friendly. If I wasn't working, it would have felt more like a resort!

AD

  • Stayed: March 2014, traveled on business
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Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this reviewResponded November 19, 2016

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay.
It's all due to a great staff that we are able to provide such well-maintained guest rooms and common areas along with excellent guest service. We strive to have every guest leave as satisfied as you did.
Once again, thanks for the great review and staying with us! We hope you stop through for a visit again your next time through Indianapolis!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Indianapolis - North

Address: 3912 Vincennes Rd, Indianapolis, IN 46268-3005
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotel in Indianapolis
Price Range: $138 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Indianapolis - North 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
The Embassy Suites Indianapolis North hotel is conveniently located near the Children’s Museum of Indianapolis, Indianapolis Museum of Art and Indianapolis Motor Speedway. This Indianapolis hotel is just minutes from exclusive shopping and dining and well situated to all Indianapolis attractions. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests of the stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager’s reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 
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Also Known As:
Embassy Suites Indianapolis North Hotel Indianapolis
Indianapolis Embassy Suites

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