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“so nice”

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Candlewood Suites Indianapolis
Ranked #72 of 186 Hotels in Indianapolis
Reviewed November 5, 2012

this hotel/ appartment complex was so nice and clean the staff was friendly and vary helpful. its about 10 minutes away from the city its self but it worth the travle each room has kichens and the supplys you would need in a kichen all and all a wonderful place

  • Stayed: October 2012, traveled on business
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1  Thank lowry98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David B, Operations Manager at Candlewood Suites Indianapolis, responded to this reviewResponded November 11, 2012

Thank you for making Candlewood Suites your home away from home while you were in Indianapolis. We are very happy that you enjoyed the ammenities that our suites provided. Our team works to make your stay feel just like home while you are with us.

We look forward to your staying with us on your next trip to Indianapolis.

Sincerely,

David Berg
Operations Manager
Candlewood Suites Indianapolis NE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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101 - 107 of 126 reviews

Reviewed November 3, 2012

I have stayed at this location several times. I must say this property is very well-kept and is clean. Also, the staff is friendly and hospitable. I have never had an issue at this location. I found that I got the best value for my money with this hotel versus all the other ones that I know of in Indy. Great location and close to restaurants. Keep up the wonderful work!!

Room Tip: Just ask at checkin and they always try and accommodate!
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  • Stayed: December 2011, traveled on business
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Thank peepadoos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David B, Operations Manager at Candlewood Suites Indianapolis, responded to this reviewResponded November 11, 2012

Thank you for staying with us while you are visiting Indianapolis. Our team will be happy to hear that you enjoy the service they provide. Our team works hard to accomodate any and all requests to the best of our abilities. We look forward to your next stay with us when you are in town.

Again, We thank you for choosing us for your accomodations in Indianapolis.

Sincerely,

David Berg
Operations Manager
Candlewood Suites Indianapolis NE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2012 via mobile

Have stayed here several times always on emergency situations, staff and facilities have never let me down. My most recent visit was planned so I had a reservation , checked in in less than a minute. Would and have recommended this locale to friends.

  • Stayed: November 2012
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Thank Flowersbme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David B, Operations Manager at Candlewood Suites Indianapolis, responded to this reviewResponded November 11, 2012

Thank you for choosing our hotel while you were in Indianapolis. Our team will be pleased to hear that you enjoyed our hotel and the efficiency of your check in.

Thank you for your patronage and we look forward to your staying with us in the future.

Sincerely,

David Berg
Operations Manager
Candlewood Suites Indianapolis NE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2012

We stayed the night on our way up to Toledo. The staff was extremely nice and we received our upgrade for being reward members. They have an honor system pantry for guests and you may check out movies at the front desk. In your microwave you will find complementary popcorn. The cable selection is very good with over 60 channels I think. The room was very clean. I would stay here again for sure.

  • Stayed: November 2012, traveled on business
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Thank Swhalen123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David B, Operations Manager at Candlewood Suites Indianapolis, responded to this reviewResponded November 11, 2012

Thank you for choosing our hotel. Our team strives to provide our guests with the best service available. We love hearing that you love our many amenities and enjoyed your stay. I will share your feedback with the team and let them know what you thought about our hotel.

Thank you again for your patronage and we can't wait for you to stay with us again in the future.

Sincerely,

David Berg
Operations Manager
Candlewood Suites Indianapolis NE

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Reviewed September 24, 2012

Returned to this location as we had visited before. However, our first "breath of fresh Indianapolis" air was "clouded" by the smokers standing by the front entrance to this hotel. The cigarette/ashtray was loaded with at least thirty butts and the air not only outside, but inside the lobby was disgusting. I can't be the only asthmatic in this world and since the hotel is "non-smoking" wouldn't you think that management would identify a "non-smoking" area for visitors who want to create a toxic environment for their lungs???!!! No. I did approach the manager who said that they were in the process of "building" a non-smoking environment? Really, aren't my rights more important? Don't I have the right to clean, fresh air???

Room was spotless and sporting new paint. For the first time though, our beds were so soft we went home with backaches. As you can tell, not happy campers. When the smoking issue is eliminated, we might go back, just not to room 204.

Front desk staff is great. Have "scent" sensitivities and staff made sure I wasn't near the laundry. I did appreciate that!

Room Tip: First floor rooms were noisy.
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  • Stayed: September 2012, traveled with family
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Thank Skate62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Indianapolis, responded to this reviewResponded October 27, 2012

Dear Skate62,

Thank you for choosing us again and for bringing your experience to our attention. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased that you liked our room and you found our front desk staff commendable. It encourages our team members to work even harder and consistently delight our guests. Please accept my deep apologies for the smoking issue that had greatly affected your stay with us. It is definitely our right to have a clean and fresh environment and for that note we will surely look into this and make necessary actions to ensure similar incidents could be avoided.

Thank you, again, for your patronage and for sharing your thoughts. We look forward to seeing you again soon.


Sincerely,

Krysllin G.
Case Manager
IHGCare

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Reviewed September 13, 2012

We stayed here for my wife's birthday and it was great! The room rate of ($79.00) plus tax, was very fair for a room with a nice kitchen that included most anything that you would need.
The queen bed was comfy, the flat screen TV looked to be a 37 inch model or so, and the bathroom was very clean! There were no problems with any of the staff who all seemed very friendly and eager to help. This location is great for shopping and there are eateries of every type nearby. We have stayed here several times before, and would no doubt stay here again.
I am giving this one 2 thumbs up all the way around!

As always, be safe in your travels...and enjoy!!!
J.

Room Tip: Any of the rooms (even the standard ones with kitchen) are fine. The rates seem to be a pretty good...
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  • Stayed: September 2012, traveled as a couple
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Thank jarIndiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2012

Towels and linens definitely upgraded since our last visit two years ago. Staff very friendly and very accomodating. Free wi-fi in the rooms, business center computers were slow, but our wi-fi was great. Clean kitchen, refrig, and bathroom. Would definitely stay again. AND, I forgot my FAVORITE pair of slacks, and they are on the way to me.

Room Tip: Great value
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  • Stayed: April 2012, traveled with family
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Thank Skate62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Indianapolis

Address: 8111 Bash St, Indianapolis, IN 46250-2037
Phone Number:
Location: United States > Indiana > Indianapolis > Castleton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 186 Hotels in Indianapolis
Price Range: $96 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Indianapolis 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
Welcome to Indianapolis Northwest Candlewood Suites hotel. When the comforts of home sound good after a long day, the Indianapolis NW Candlewood Suites is conveniently located and uniquely designed for the extended stay traveler. Less than 10 miles from the Indianapolis Motor Speedway, Lucas Oil Stadium, the Convention Center and downtown, we are conveniently located one block east of I-465 in Park 100 for quick access to the Indianapolis International Airport and any major point of interest or attraction in Indianapolis. Whether you are here for business or pleasure, you will find our design creates a functional work/home environment. We keep you connected with high speed Internet, free fax service and business center. And when you want to disconnect, our indoor pool, 24 hour exercise facility and outdoor barbecue gazebo will help you unwind. You ll feel at home with a fully equipped kitchen, spacious room, on-site convenience store, complimentary guest laundry and free entertainment library of CD s and videos at the front desk. For sporting events, shopping, nightlife, business travel or when you just need a place in town that feels like home, we invite you to experience the comfort of the newly constructed Indianapolis Northwest Candlewood Suites! ... more   less 
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Also Known As:
Indianapolis Candlewood Suites

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