We went to the Children’s Museum during the 4th of July weekend. Not only did my kids have an awesome time, but the staff went above and beyond with an issue we ran into that was not their fault. We lost our car keys in the museum and could not find them anywhere. We are from Cincinnati and had no one to contact. Instead of saying, “sorry you can’t find your keys…we will call you if we find them” like most places would, they found associates that had car seats for our 2 kids and put them in their company van and took us back to our hotel. Luckily my wife had her spare car key with her, so they also took me back to the museum so I could get our car. What these associates did for us (I wish I could remember their names) is not something you can teach. These were genuinely good people who were probably very busy, but took time to help us in a time of need. Thank you again for your help and we will definitely be back and have already recommended the Indianapolis Children’s Museum to all of our family and friends in the Cincinnati area.
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