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“Terrific Tiffany!” 5 of 5 bubbles
Review of Comfort Suites Indianapolis

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Comfort Suites Indianapolis
Ranked #87 of 178 Hotels in Indianapolis
GreenLeadersBronze level
Charlotte, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Terrific Tiffany!”
5 of 5 bubbles Reviewed December 27, 2012

We have stayed at this hotel many times and have always received stellar customer service from Tiffany as well as Melissa when she was working full time. Tiffany knows people, their needs and how to satisfactorily meet those needs. She has real aptitude and talent for the hospitality business and is going back to college classes to reach her professional goals. We wish her the best, and look forward to seeing her on our next stay! She is a real asset to this company!

Room Tip: If you are older and would like a room on the main floor, ask for it! Makes for an easier stay for t...
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  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Laurie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, General Manager at Comfort Suites Indianapolis, responded to this review, December 29, 2012
Thank you so very much for taking the time to compliment Tiffany and Melissa. Both ladies are definitely assets to the hotel. It was a pleasure to meet you and speak with you while you were staying at the property over the holidays. I will post your wonderful review so that Tiffany and Melissa can be recognized by their peers for their outstanding job. Safe travels and we look forward to seeing you the next time you are in the Indianapolis area.
Lori
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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159 reviews from our community

Traveler rating
    86
    36
    22
    6
    9
See reviews for
66
31
6
26
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Louisville, Kentucky
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed December 8, 2012 via mobile

Stayed here last night.Very clean ! Nice suite, great beds ! Breakfast had plenty to offer, price was good for a metropolitan area.Friendly, helpful front desk. Microwave, fridge-couches etc. plus fast, free wifi. Only complaint-love to watch house hunters channel on tv- not available, only 27 channels and that was not one of them. All in all a good experience !

Stayed December 2012, traveled with family
Helpful?
2 Thank Kathy47Coldwater_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, Manager at Comfort Suites Indianapolis, responded to this review, December 26, 2012
Thank you for the kinds words about the hotel. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Otter Rock, Oregon
2 reviews
5 of 5 bubbles Reviewed December 4, 2012

I stayed during thanksgiving weekend and it was beyond amazing! I spoke with Karen on the phone to make a reservation she was quick to answer my questions. When I checked in the front desk lady Tiffany was beyond helpful. She was very professional but seemed like she cared what we had to say! Everyone at the hotel from the front desk girls to the housekeepers made our stay perfect! My only complaint is that breakfast was not very good. It seemed like it was just thawed out and served!

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Frank G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, General Manager at Comfort Suites Indianapolis, responded to this review, December 26, 2012
Thank you for your kind words regarding the service you received from Karen and Tiffany while a guest at our hotel. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville
Level Contributor
160 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed November 26, 2012

From the night before Thanksgiving when we checked in ( by a delightful young lady named Tiffany), till we checked out the Sunday after, everything was wonderful on the part of this hotel and it's terrific staff. Tiffany handled everything from making sure all was fine with the room, to any questions or concerns we might have had. The only thing we had a problem with was a rowdy bunch in the room next to us. The front desk was notified and they promptly called the room next door. The noise continued, but that was due to us not notifying the front desk. Just some fired up locals, having a night on the town. I'm sure if I had called the front desk, it would have been dealt with to our satisfaction; we just never called back down to them. I also wanted to mention the dining area staff was most accomodating. Thanks to all for making our Thanksgiving stay so delightful, especially Tiffany.

Room Tip: If possible, ask for Tiffany, when checking in. She is a delight!
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BadNews1320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, General Manager at Comfort Suites Indianapolis, responded to this review, December 26, 2012
Thank you for your complimentary review of the hotel. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yakima, Washington, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed November 11, 2012 via mobile

Spending so much time in hotels this year I have found that what makes a stay is the people. The overnight front desk attendant Rich, was amazing. His friendly conversation, professional appearance, and over all spotless customer service sealed it for me in Indiana.

The room is the biggest I have ever seen, location is great, and if you want your day to go well tell you need to start it with a smile from the morning house keeping staff. Her smile lit up my day from the inside out because it was genuine.

Nice job. Certainly makes my non-profit agency feel taken care of. Thank you.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, General Manager at Comfort Suites Indianapolis, responded to this review, December 26, 2012
Thank you for your kind words regarding the service you received from Rich while a guest in our hotel. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgeton, New Jersey
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 11, 2012

My wife and I travel to indy at least once a year to go to a colts game. We have been staying at this same motel for 4 years now and find it to be very clean and comfortable on each of our visits. rooms are spacious and comfortable. Breakfast is good and they have a nice selection of food items. easy access off of route 65 south. A short distance to lucas oil stadium so motel is convient when I am in town. the staff is friendly and eager to be of any help that you might need. Very well lit parking lot with plenty of parking. We always have a nice stay at this motel

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, General Manager at Comfort Suites Indianapolis, responded to this review, December 26, 2012
Thank you for your kind words regarding your recent stay at our hotel. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, TN
Level Contributor
863 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 824 helpful votes
4 of 5 bubbles Reviewed November 10, 2012

We enjoyed our 2010 stay at Comfort Suites so much that we booked 3 nights for our return to Indianapolis. The value for the price paid was excellent. The hotel is holding up well, and I encourage the staff to keep it well maintained. We will certainly return again.

My earlier assessment is still valid regarding the comfortable night's sleep, pleasant sitting area in the room, clean bathroom, and complimentary breakfast; I won't waste time and text writing the same except to say that all aspects were good.

The hotel is not downtown, but the few miles is easily manageable for visits to the Indiana state capitol, the President Benjamin Harrison home, Crown Hill Cemetery, the downtown canal and parks.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RetiredTravelerTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, General Manager at Comfort Suites Indianapolis, responded to this review, December 26, 2012
Thank you for your complimenatry review of our hotel. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Indianapolis

Property: Comfort Suites Indianapolis
Address: 4125 Kildeer Drive, Indianapolis, IN 46237
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #87 of 178 Hotels in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Indianapolis 2.5*
Number of rooms: 68
Reservation Options:
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