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“Wow!”

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Comfort Suites Indianapolis
Ranked #81 of 179 Hotels in Indianapolis
GreenLeadersBronze level
Otter Rock, Oregon
2 reviews
“Wow!”
Reviewed December 4, 2012

I stayed during thanksgiving weekend and it was beyond amazing! I spoke with Karen on the phone to make a reservation she was quick to answer my questions. When I checked in the front desk lady Tiffany was beyond helpful. She was very professional but seemed like she cared what we had to say! Everyone at the hotel from the front desk girls to the housekeepers made our stay perfect! My only complaint is that breakfast was not very good. It seemed like it was just thawed out and served!

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frank G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, General Manager at Comfort Suites Indianapolis, responded to this review, December 26, 2012
Thank you for your kind words regarding the service you received from Karen and Tiffany while a guest at our hotel. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

163 reviews from our community

Traveler rating
    88
    38
    22
    6
    9
See reviews for
68
31
6
28
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Asheville
Level Contributor
167 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed November 26, 2012

From the night before Thanksgiving when we checked in ( by a delightful young lady named Tiffany), till we checked out the Sunday after, everything was wonderful on the part of this hotel and it's terrific staff. Tiffany handled everything from making sure all was fine with the room, to any questions or concerns we might have had. The only thing we had a problem with was a rowdy bunch in the room next to us. The front desk was notified and they promptly called the room next door. The noise continued, but that was due to us not notifying the front desk. Just some fired up locals, having a night on the town. I'm sure if I had called the front desk, it would have been dealt with to our satisfaction; we just never called back down to them. I also wanted to mention the dining area staff was most accomodating. Thanks to all for making our Thanksgiving stay so delightful, especially Tiffany.

Room Tip: If possible, ask for Tiffany, when checking in. She is a delight!
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BadNews1320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, General Manager at Comfort Suites Indianapolis, responded to this review, December 26, 2012
Thank you for your complimentary review of the hotel. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yakima, Washington, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 11, 2012 via mobile

Spending so much time in hotels this year I have found that what makes a stay is the people. The overnight front desk attendant Rich, was amazing. His friendly conversation, professional appearance, and over all spotless customer service sealed it for me in Indiana.

The room is the biggest I have ever seen, location is great, and if you want your day to go well tell you need to start it with a smile from the morning house keeping staff. Her smile lit up my day from the inside out because it was genuine.

Nice job. Certainly makes my non-profit agency feel taken care of. Thank you.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, General Manager at Comfort Suites Indianapolis, responded to this review, December 26, 2012
Thank you for your kind words regarding the service you received from Rich while a guest in our hotel. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgeton, New Jersey
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 11, 2012

My wife and I travel to indy at least once a year to go to a colts game. We have been staying at this same motel for 4 years now and find it to be very clean and comfortable on each of our visits. rooms are spacious and comfortable. Breakfast is good and they have a nice selection of food items. easy access off of route 65 south. A short distance to lucas oil stadium so motel is convient when I am in town. the staff is friendly and eager to be of any help that you might need. Very well lit parking lot with plenty of parking. We always have a nice stay at this motel

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, General Manager at Comfort Suites Indianapolis, responded to this review, December 26, 2012
Thank you for your kind words regarding your recent stay at our hotel. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, TN
Level Contributor
863 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 836 helpful votes
Reviewed November 10, 2012

We enjoyed our 2010 stay at Comfort Suites so much that we booked 3 nights for our return to Indianapolis. The value for the price paid was excellent. The hotel is holding up well, and I encourage the staff to keep it well maintained. We will certainly return again.

My earlier assessment is still valid regarding the comfortable night's sleep, pleasant sitting area in the room, clean bathroom, and complimentary breakfast; I won't waste time and text writing the same except to say that all aspects were good.

The hotel is not downtown, but the few miles is easily manageable for visits to the Indiana state capitol, the President Benjamin Harrison home, Crown Hill Cemetery, the downtown canal and parks.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RetiredTravelerTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, General Manager at Comfort Suites Indianapolis, responded to this review, December 26, 2012
Thank you for your complimenatry review of our hotel. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Union, Illinois
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 9, 2012 via mobile

Stayed here last night with 86 year old mother-in-law with Alzheimer's. Not only was the facility clean spacious, well laid out and pleasing to the eye, but the staff (from desk clerk to shuttle bus driver) were courteous and helpful. When Mom locked herself in bathroom they came to help promptly and with a smile. Shuttle bus driver helped us physically get Mom in the bus gladly. Made coffee early just for us. Highly recommend.

Stayed November 2012, traveled with family
Helpful?
Thank Maryanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, General Manager at Comfort Suites Indianapolis, responded to this review, December 26, 2012
Thank you for the complimentary review of our hotel. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jasper, Indiana
Level Contributor
146 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 5, 2012

I'm becoming a fan of Comfort Suites. This is the third property I've stayed at in the couple of years and haven't regretted it.

Very nice hotel. Clean. Roomy. Decent breakfast. Friendly customer service.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank armstrongca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, General Manager at Comfort Suites Indianapolis, responded to this review, November 7, 2012
Thank you for the taking the time to fillout such a fantastic review! I have shared your experience with my staff. We all would like to thank you for your comments about your stay. We are happy that we lived up to your expectation of the Comfort Suites brand. We hope that you will remember us the next time you are in the Indianapolis area.

Thanks
Jamie G
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Indianapolis

Property: Comfort Suites Indianapolis
Address: 4125 Kildeer Dr, Indianapolis, IN 46237-3200
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #81 of 179 Hotels in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Indianapolis 2.5*
Number of rooms: 68
Reservation Options:
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