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“It's a Courtyard what more to I have to say”

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Quality Inn & Suites
Ranked #3 of 6 Hotels in Goshen
Certificate of Excellence
Fort Myers, Florida
Level Contributor
307 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“It's a Courtyard what more to I have to say”
Reviewed August 10, 2012

Although this one is a little dated the rooms are spotless. Sheets are always smooth, like they've been ironed. They always have fresh lemonaid sitting in the lounge. Friendly and professional service up front and just a short drive to Main Street Goshen. And to end your stay you get that typically good Marriott breakfast. What more could you ask for and at a reasonable price.

Room Tip: Ask for the AAA rate and save a few $
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ready_For_Sun10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew H, Manager at Quality Inn & Suites, responded to this review, August 13, 2012
Thank you for taking the time out of your busy day to write such a nice review about the Courtyard by Marriott-Goshen. We are thrilled you found the rooms to be "spotless" and the service to be "friendly and professional". We strive to be the friendliest and cleanliest hotel in Goshen, so your comments are definitely appreciated! We look forward to welcoming you back the next time you are in the Goshen area.

Warm Regards,
Mathew Hoffman
Operations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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134 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
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English first
Ardmore, Oklahoma
Level Contributor
6 reviews
5 hotel reviews
Reviewed July 28, 2012

Good room and very clean. The bathroom could use some refurbishing. The bed was firm which I really like but may not appeal to someone who prefers a softer bed. The company I was traveling to accidentally made two reservations for me and one was readily canceled by the desk clerk. He accidentally made a mistake on the key card and I couldn't get in the room. I went back and told him of the mistake (it was early in the morning). I think it was because of the two room mix up. He comped me breakfast for his error which was nice. The breakfast was much better than what you normally get at any Holiday Inn properties. The location was perfect for where I needed to go.

  • Stayed July 2012, traveled on business
    • Value
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Helpful?
Thank Crometron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew H, Manager at Quality Inn & Suites, responded to this review, July 31, 2012
Thank you for taking the time to write a review about your stay at the Courtyard by Marriott-Goshen. We are thrilled you found our staff to have "great customer service" and our location "perfect"! Your comments truly are appreciated. We look forward to serving you again the next time you are in the Goshen area.

Warm Regards,
Mathew Hoffman
Operations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 19, 2012

Very clean hotel that upgraded us to a lovely room with jazzuci after an issue with their pool. They even included a breakfast buffett for the next morning!

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Grace M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew H, Manager at Quality Inn & Suites, responded to this review, July 20, 2012
Thank you for taking the time to write such a nice review for the Courtyard by Marriot-Goshen. Your compliments are greatly appreciated! We are pleased you found our hotel "very clean" and our customer service to be "great". We look forward to the oppurtunity of serving you again the next time you are in the Goshen area!

Mathew Hoffman
Operations Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tonganoxie, Kansas
Level Contributor
129 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 1, 2012

We stayed here two nights and were made very comfortable. The room was clean and everything was just as you'd expect from A Courtyard. The pool is very nice!

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SchneiderVision
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Quality Inn & Suites, responded to this review, July 3, 2012
Thank you for taking the time out of your busy day to write such a nice review for the Courtyard by Marriott-Goshen. We are excited you found our hotel clean and our pool to be "great"! We find our indoor/outdoor pool to be a big draw for visitors in the Goshen area, and are pleased you were able to enjoy it. We look forward to the oppurtunity of serving you again!

Warm Regards,
Mathew Hoffman
Operations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
1 review
Reviewed June 27, 2012

Each year I visit beautiful northern Indiana and I make my reservation with the Courtyard by Marriott in Goshen early! Everyone there is SUPER nice, especially Alan the night auditor and Derrick the manager.

The rooms are clean. I always treat myself to the king spa room and enjoy the spaciousness and cleanliness of the room. (I always bring Lysol spray w me where ever I go, but the room is clean).

The staff of the breakfast bar is VERY eager to make sure they get your room number before you even pick up a plate. This was somewhat bothersome.

I always tip my housekeepers; this ensures great service, anywhere!

The pool and hot tub are clean, and the gym is adequate. Can't wait to go back!

  • Stayed August 2011, traveled solo
    • Value
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    • Service
Helpful?
Thank Sharon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Quality Inn & Suites, responded to this review, July 3, 2012
Thank you for taking the time to review your stay(s) with us here at the Goshen Courtyard. We are thrilled you find our hotel clean and everyone "SUPER nice"!! Your compliments are greatly appreciated! We look forward to serving you again the next time you are in the Goshen area.

Warm Regards,
Mathew Hoffman
Operations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodland Park, Colorado
1 review
Reviewed June 25, 2012

During our recent stay we had some small issue with the intial reservation (Internet), and then we had to extend the stay two different times. In all cases the Front Desk staff was as helpfull as any customer service staff I have ever worked with and a joy to work with. In fact all of the staff here houskeeping, resturant everyone is just outstanding.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Archiebald2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Quality Inn & Suites, responded to this review, June 27, 2012
Thank you for taking the time to review your recent visit to the Goshen Courtyard. We are thrilled our staff "was as helpful as any customer service staff" you have ever worked with. Your compliments are certainly appreciated! We look forward to the oppurtunity of serving you again.

Warm Regards,
Mathew Hoffman
Operations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericksburg, Virginia
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 23, 2012

Like other recent visitors to this Courtyard, we found the staff outstanding and helpful but the hotel below Marriott standards. Our room was clean (and did not have the bad odor described by others on this site), but just as we were getting into bed our toilet overflowed like a fountain, filling the entire bathroom with water. We were quickly moved to another room, but we had to change out of our nightwear in a hurry and throw everything back into our luggage. Fortunately, we were able to remain on the first floor (there is NO ELEVATOR!!), but even our second room had an "ify" toilet that made us nervous about using it. In addition to the poorly functioning toilets, both rooms had old-model TVs with fuzzy pictures. We were using Marriott points to pay for the hotel, and I wish we had saved them for a place that was worth the points. I'm giving the hotel three dots instead of two only because we were given a free breakfast, which was very good, to compensate for our plumbing problems. Like the desk staff, the breakfast person was very friendly and helpful.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelinMs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Quality Inn & Suites, responded to this review, June 27, 2012
Thank you for taking the time to review your recent visit to the Goshen Courtyard. We are pleased you found our staff "outstanding and helpful". However, we do apologize the bathroom and television service failed to meet your expectations and ours. Please know your concerns have been taken into consideration for future improvements. It is our sincere hope to serve you again the next time you are in the Goshen area.

Warm Regards,
Mathew Hoffman
Operations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 1930 Lincolnway E, Goshen, IN 46526-6412 (Formerly Courtyard by Marriott Goshen)
Phone Number:
Location: United States > Indiana > Goshen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Goshen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
The Quality Inn and Suites Goshen is located in the middle of Amish Country on Lincolnway East, just 45 minutes from South Bend and close to downtown Goshen, and is near attractions like the Old Bag Factory, the Quilt Garden Tour, and the Shipshewana Flea Market. Business travelers also appreciate the close proximity to Elkhart County Courthouse, Goshen College, and the Goshen industrial parks. This hotel in Goshen, IN offers a welcoming lodge-style lobby complete with a fireplace, 24hr market, a unique indoor/outdoor pool, and a free full hot breakfast buffet daily. Guest rooms are highlighted by free WiFi, new Sealy pillow top mattresses, in room refrigerators and microwaves, 46" flat screen TV's with premium cable. When looking for a little more space on the road, upgrade to the Presidential Suite with separate sleeping and living area, microwave, and mini-fridge. Choose the Quality Inn and Suites Goshen and enjoy the comfort and convenience that make this the top Goshen, IN hotel. ... more   less 
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Also Known As:
Courtyard By Marriott Goshen Hotel Goshen
Courtyard Goshen
Goshen Courtyard
Goshen Marriott

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