We live two hours from French Lick and visited BSA in January 2012 and were very pleasantly surprised. I was not expecting the hot breakfast and left with nothing but great memories and intentions to return several times a year.
Time flies and we just returned 3/27-3/28/2014 with our now 2 &4 year old boys.
Pro: We arrived at 12:30pm and were able to check into our spacious, clean room and begin using the waterpark right away. We were in the water by 1pm and stayed until between 4 & 4:30pm. Our kids LOVED the slides they were tall enough for as well as the Lost River.
Con: My husband started coughing after we'd been there for about an hour and said he must have swallowed some water. Continued coughing until we left to take a break in the room at 4:30pm.
Con: After reading reviews online about the restaurant and realizing it was buffet-only, we decided to grab McDonald's and bring it back to the room.
Con: We were back in the water park by 6pm and my husband immediately started coughing again. By 8pm he had to leave because he felt that his throat was closing up and he was gagging while coughing. He threw up from coughing when he got back to the room. No sooner than he left, I started coughing and felt my chest tightening up. Sometime between 8 & 8:30pm I couldn't take it anymore and decided it was time to go. I noticed 3 other people coughing (could have been coincidence...or not), including my oldest son.
Pro: The beds were very comfortable. Our room was quiet. We all slept very well.
Con: Both of my sons' wristbands fell off 3 times. Mine fell off twice and my husband's fell off once. We had to keep going back to the front desk to have them replaced. Seemed to be a common problem. Not a huge deal, but an annoying inconvenience.
Con: My husband and I were dreading going back to the water park again on Friday morning after all the trouble we had Thursday night.
Con: The breakfast was terrible. Tasteless. The biscuits were hard. The bacon was so greasy I couldn't eat it. The oatmeal looked like slop. Not at all what I remembered. Only good thing there was french toast sticks, which you could buy frozen at any grocery. Yuck. They did have milk and orange juice, which was nice, but I couldn't help feeling guilty that they brough each of my sons a 12 or 16 oz cup FULL of milk and each of my kids drank maybe 4-6 oz. Lots of waste. They should have smaller cups for young children.
Pro: While we coughed again once we entered the waterpark, it never got as severe as it did the night before.
Con: This place was SO crowded the two days we were there, and we expected that with spring break, but it got to the point that the line for the slides extended all the way to the lazy river entrance and there were no tubes left for people wanting to use the lazy river, which was probably my kids' favorite feature. The lifeguard on the little kids' slides were not paying attention. Several kids would go at once or shortly after one another and collide into each other at the bottom of the slide. Also, lots of kids were cutting in line. I stood with my kids in line and went down the slides after them so I witnessed LOTS of this. I felt terrible asking children to go to the back of the line - where were the parents and/or employees - this sure was not my job.
Con: I feel bad for the lifeguards/other employees that sit in that room 8+ hrs a day, it can't be good for their lungs. We got home late Friday afternoon and coughed into Sunday morning with that tightness in our chests. I 100% this is a result of swimming at Big Splash for a total of 8-9 hours over the course of two days. Not worth my $200.
Neither pro nor con: I've seen a lot of complaints about the customer service; it was okay. Not above and beyond but not terrible. No one was rude to us. It seemed like a bunch of high school kids with no senior management supervision, but with that being said, we didn't have any problems.
I don't think we will be back for some time due to the breathing problems, unless it is in the summer.
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- Also Known As:
- Big Splash Adventure Hotel French Lick