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“Great Place”

Extended Stay America - Fort Wayne - South
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Extended Stay America - Fort Wayne - South
Sheguiandah
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Place”
Reviewed April 9, 2013

Excellent room,don't serve a continental breakfast, staff are very friendly, the place is designed for longer stays, it is a little out of the way but nice and quiet, no highway noise
Would recommend the place and would stay there again, it was competitively priced , relatively new construction, felt like you were in your own home, they even had ice in the freezer

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Ernie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Fort Wayne - South, responded to this review, April 18, 2013
Ernie - I received a copy of your review, and wanted to thank you for wonderful comments. It's great to hear that you enjoyed your stay. We really appreciate knowing that you felt like you were in your home away from home! I apologize about not offering a Continental Breakfast; however, most of our properties do have a grab and go breakfast, which includes hot coffee.

Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
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62 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
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English first
Green Cove Springs, Florida
Level 6 Contributor
198 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed April 8, 2013

We enjoyed this stay. It was our first time at an extended stay and were very pleased. Large room with a nice kitchenette. We were surprised to see s breakfast to go as good as some offering "breakfast".

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank landyachty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Fort Wayne - South, responded to this review, April 18, 2013
Thank you very much for your great review of our hotel. I'm glad that your first stay with us was pleasant and that you enjoyed our fully equipped kitchen and the grab and go breakfast.

Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
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Carmel, Indiana
1 review
Reviewed March 22, 2013

I decided to try this hotel on a recommendation from a business colleague. Mediocre at best! Staff was friendly but failed to properly code my room key which prohibited my access to the building, with a fair amount of luggage, after parking in the back. The desk clerk permitted a group of loud, obnoxious guests to congregate in the lobby for several hours late into the evening. This same group had re-congregated by 6:30 am and managed to drink most of the coffee except for the 'dishwater'. Add the overnight ice storm and the failure to salt or clear the lot and walks. What more can I say but you get what you pay for! There's far better hotels down the street for a few dollars more!!!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Libitinarius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian V, General Manager at Extended Stay America - Fort Wayne - South, responded to this review, March 25, 2013
Thank you for taking the time to write a review of your stay. I am sorry to hear that you experienced an issue with your key and that there were several people gathering in our lobby, I have taken the time to discuss the need for crowd control with my desk staff, as well as spoken with my snow plow company regarding the icy parking lot. To make sure this doesn't happen again, I will make certain that my desk agents and hotel managers call the plow company in a more timely manner. We continually work to improve our hotel, so I really appreciate your candor. If you would like to discuss this further, please do not hesitate to contact me at avasile@extendedstay.com. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
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1 review
Reviewed March 11, 2013

My stay lasted three weeks. Staff was very friendly and helpful. Candice one of the staff members was really kind and very helpful when i needed information for areas in and around the town. Also she was very kind and pleasant to just have a conversation with. The rooms were clean and well taken care of but could of had more kitchen supplies. Overall my stay was great.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
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Helpful?
Thank 0417ritter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian V, General Manager at Extended Stay America - Fort Wayne - South, responded to this review, March 19, 2013
Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words
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Wolcottville, Indiana, United States
1 review
Reviewed March 8, 2013

My husband and I were very pleased with our stay! The staff from check in to check out were great! They were very friendly, courtious, professional. And not just Jamie and Jamie behind the desk but the maintance, cleaning staff also! The room was very clean, and from what we saw the rest of the hotel was clean! We will be staying there again! and I have and will recomend it anyone!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Missy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian V, General Manager at Extended Stay America - Fort Wayne - South, responded to this review, March 19, 2013
It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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Fort Wayne, Indiana
2 reviews
Reviewed March 8, 2013

Staff has been great. Jamie and Candice at the desk are very knowledgable about the area. Thae maintance men are quick to fix any issues that have arised.
Only bad things have been slow internet and very few channels on the TV.

  • Stayed January 2013, traveled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian V, General Manager at Extended Stay America - Fort Wayne - South, responded to this review, March 19, 2013
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location
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Indiana
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 2, 2013 via mobile

Upon check-in I was greeted with a "what up" by Matt from behind the counter. I replied "umm...hello" and stated I have an reservation. I asked bout the Wi-Fi password and was told its been out for several days and corporate is working on getting it up and running. My room is located on 3rd floor and although this is a non-smoking facility....you could not help but notice the very strong odor once you stepped off the elevator. Down the ha and into our room. *sidenote: I did not realize they allow pets until I was greeted by a large lab and its owner with no shoes on the elevator with us* Freaked me out!
Once in our room, I started to unpack and fill up the fridge when I discovered I needed ice, did you know they don't have an ice machine? Well if they do I couldn't find it so I went down to ask Matt and he wasn't around he was assisting the Police Dept. went back to my room and found no TV remote control. Called lobby no answer, went down stairs again and found Matt he says he will check in maintenance room and if not he will have one brought up from an unoccupied room. *my wording, not his* Matt is not very professional and while we were talking he felt the need to read a text *fiddle with his cell* I was done at that point went upstairs called customer service requested a refund and was told they wi notify front desk and go ahead and leave. Megan the 800 customer service rep was very apologetic and I thanked her, so now let's see how long it will take for my refund to show on my card. *sigh*

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carla J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian V, General Manager at Extended Stay America - Fort Wayne - South, responded to this review, March 5, 2013
Thank you for taking the time to write a review of your stay. I sincerely apologize that my staff and I failed to provide you with the exceptional service that you deserved. To prevent this from happening again, my hotel management team will be more vigilant about the smoking in guest rooms, as well as the importance of achieving a timely resolution to issues our guests deserve. I am truly grateful for the feedback you provided so we are able to continually improve our hotel. If you have any additional feedback, please reach out to me at avasile@extendedstay.com. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
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Additional Information about Extended Stay America - Fort Wayne - South

Property: Extended Stay America - Fort Wayne - South
Address: 8309 W Jefferson Blvd, Fort Wayne, IN 46804-8302
Phone Number:
Location: United States > Indiana > Fort Wayne
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Fort Wayne
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Fort Wayne - South 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Our hotel is conveniently located minutes from everything in Ft Wayne. Our spacious rooms feature well equipped kitchens with a full size refrigerator, stovetop, microwave, coffee maker, toaster, cookware and utensils. As of July 1st, 2012 all of our rooms feature new 32" flat panel televisions; well complimented by free WIFI; and new beds throughout the hotel. ... more   less 
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Also Known As:
Extended Stay Fort Wayne
Fort Wayne Extended Stay

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