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“Hotel Staff”

Extended Stay America - Fort Wayne - South
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Extended Stay America - Fort Wayne - South
Reviewed January 26, 2013

I have been here on business since Nov 2012, and the Hotel Staff is extremely friendly, very professional. The 2 that stand out the most are Candice and Jamie, as I have been associated with all Staff members due to traveling to and from the Ft. Wayne Area. They go above their duties as Staff Members to assure guest are satisfied. They never fail to greet you with a smile as you are entering or exiting the hotel, and wanting to assure your stay is a pleasant one. In my opinion you have 2 very high quality, and hopefully, valued employees. Housekeeping and Maintenance crews are very friendly and professional, and quick resolve any issue that may arise.

  • Stayed: January 2013, traveled on business
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Thank Tony608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian V, General Manager at Extended Stay America - Fort Wayne - South, responded to this reviewResponded February 4, 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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50 - 56 of 68 reviews

Reviewed January 10, 2013

I have been here almost 3-years, and have been very happy with the living conditions. the kitchen and bathrooms are very clean and well maintained.the cleaning staff does a excellent job. the management staff are very friendly and helpful. the room is spacious updated tv internet works out well for me.

Room Tip: third floor is quiet
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  • Stayed: December 2012, traveled solo
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Thank JOHN37114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian V, General Manager at Extended Stay America - Fort Wayne - South, responded to this reviewResponded January 14, 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2012

My mom and I stayed for a week for the holidays to visit family. When we checked in the room was very clean and person working desk was so nice and friendly! Service was great and when snow fell the parking lot was attended quickly, very safe:) I will return again next year! Comfortable and convenient! I like the colors and style of the hotel!

  • Stayed: December 2012
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Thank Cowgirl1821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian V, General Manager at Extended Stay America - Fort Wayne - South, responded to this reviewResponded January 14, 2013

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2012

the stay i had here was really nice. room was very clean and spacious as well as the restroom very clean and taken care of. it had a kitchen that was fully equipped and well matained.close to restraunts and shopping in every direction.

  • Stayed: December 2012, traveled as a couple
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1  Thank chris j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian V, General Manager at Extended Stay America - Fort Wayne - South, responded to this reviewResponded December 21, 2012

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2012

This hotel was very clean and modern. New carpet, beds, tv, wifi, laundry room and a full kitchen. What more could you ask for? Staff were very friendly. Hotel was in a safe location with lots of restaurants and shops close by. Will not hesitate to stay here again.

Room Tip: Ground floor is always good at this chain.
See more room tips
  • Stayed: November 2012, traveled on business
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Thank William D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian V, General Manager at Extended Stay America - Fort Wayne - South, responded to this reviewResponded November 16, 2012

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2012

I booked my room online; however I had never stayed at an Extended Stay before so I was a little nervous. When I checked in, I found out that I had been made "guest of the day." I travel often and never seen a hotel do that before. The room was clean and the staff was friendly and helpful. I recommend this hotel if you are staying in the area. The only cons were the lack of breakfast and an ice machine.

  • Stayed: October 2012, traveled on business
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Thank Bradley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian V, General Manager at Extended Stay America - Fort Wayne - South, responded to this reviewResponded November 9, 2012

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind word

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2012

I recently stayed at the Extended Stay America Fort Wayne South and had a very nice time. The hotel staff are very friendly, courteous, and helpful. The rooms are just right for a night or a longer stay. I even spoke to the day manager Jamie and she was a pleasure. I wish more hotels were run like this hotel; if they were, business travel would be much more pleasurable. I recommend this hotel to anyone traveling to Fort Wayne for business or pleasure. You will not be disappointed!

  • Stayed: October 2012, traveled on business
    • Value
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Thank Dennis J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian V, General Manager at Extended Stay America - Fort Wayne - South, responded to this reviewResponded November 9, 2012

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Fort Wayne - South

Address: 8309 W Jefferson Blvd, Fort Wayne, IN 46804-8302
Phone Number:
Location: United States > Indiana > Fort Wayne
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Fort Wayne
Price Range: $76 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fort Wayne - South 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Our hotel is conveniently located minutes from everything in Ft Wayne. Our spacious rooms feature well equipped kitchens with a full size refrigerator, stovetop, microwave, coffee maker, toaster, cookware and utensils. As of July 1st, 2012 all of our rooms feature new 32" flat panel televisions; well complimented by free WIFI; and new beds throughout the hotel. ... more   less 
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Also Known As:
Extended Stay Fort Wayne
Fort Wayne Extended Stay

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