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Traveler rating
385
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59
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All reviews complimentary breakfast evening reception room was clean nice stay would definitely stay here again ft wayne staff was friendly hot tub waffles front desk staff easy access great place to stay in town sw interstate inns cleanliness
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Reviewed October 28, 2018

Nice Hampton in Fort Wayne near airport. An older Hampton, but very clean. Nice reception and breakfast was good. A lot of near by restaurants and easy access in and out. Used the AAA price and made a big difference

Date of stay: October 2018
Thank Tcameli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertw7611, General Manager at Hampton Inn Ft. Wayne-Southwest, responded to this reviewResponded November 7, 2018

Thanks so much for taking time out of your day to give us a review regarding your recent stay with us. We appreciate your stay with us and we hope to serve you again the next time you are in the area.

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Reviewed October 15, 2018

Great place! Great room, quiet, great breakfast, great friendly staff, great location, very clean. We stay here every year with our college volleyball team. Great place. Very safe. What more can I say. :)

Date of stay: October 2018
  • Trip type: Traveled on business
    • Value
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Review collected in partnership with Hampton
Thank 704bradleyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertw7611, General Manager at Hampton Inn Ft. Wayne-Southwest, responded to this reviewResponded October 17, 2018

Thank you for the kind review. Were always glad to see you and the team every year. Please let us know if we can ever do anything to make your stay more enjoyable. We appreciate your loyalty and we will see you next year.

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Reviewed October 6, 2018

We stayed using points to pay for most of our stay and the rest cash. We found out that late evening that the toilet wasn’t working but it was late and we did not want to have to change rooms or have a stranger in our room working on the toilet so we just made do. Thank God my hubby is handy and figured out you just had to remove the tank top and jiggle something and it would then allow flushing. Still a pain for him to have to mess with. Seemed like housekeeping should have noticed this issue. Room also smelled very strongly of air freshener. Makes me wonder if they were trying to cover up smoke smell or something. Not sure. When we arrived the front desk was talking on the phone about someone who was missing some item of theirs and wanted to know if the hotel had found it... seemed to indicate they wanted investigation into matter. Made me a bit concerned. Overall.... I would not stay here again. I am sure there is somewhere else better.

Date of stay: October 2018
Trip type: Traveled as a couple
Thank kariensean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-HiltonHelp, on behalf of management at Hampton Inn Ft. Wayne-Southwest, responded to this reviewResponded October 10, 2018

Dear kariensean,

Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the maintenance and housekeeping issues encountered, and we are working with our team to correct the problems and avoid recurrence going forward. Your feedback is genuinely helpful, as it is the first step in identifying areas where we can better our guest services. If you return to our area, we hope you’ll stay with us again.

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Reviewed September 23, 2018

Staff were very friendly and the rooms were clean. We like staying with Hilton Honors hotels for the points and haven't been disappointed yet. We love having breakfast included as well. We will stay here again when we are in the area.

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank dab1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertw7611, General Manager at Hampton Inn Ft. Wayne-Southwest, responded to this reviewResponded September 28, 2018

Were so glad you enjoyed your recent stay with us and we hope you will consider staying with us in the future . We appreciate your loyalty to the Hilton brand.

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Reviewed September 7, 2018

We chose this property because of being in Hilton Loyalty program and this happened to be close to where friends lived. I asked girl at check in if Handicapped room was near elevators and she said yes, but it was about halfway down long hall.

Date of stay: September 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank H4082OFwilliamf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertw7611, General Manager at Hampton Inn Ft. Wayne-Southwest, responded to this reviewResponded September 28, 2018

Thank you for taking the time to give us a review. I apologize for the mix up regarding the Handicap rooms. We certainly appreciate your business and we hope you will chose to stay with us again in the future.

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