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“great place great staff”

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Comfort Suites Fort Wayne
Ranked #6 of 44 Hotels in Fort Wayne
Certificate of Excellence
Reviewed February 18, 2014

just a great value, great location, great staff. been staying there off and on for almost 2 years, and have never had a bad experience. the staff have always been outstanding and very helpful and friendly.

Room Tip: I prefer first floors yet all floors are fine.
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  • Stayed: February 2014, traveled on business
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Thank gary m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, General Manager at Comfort Suites Fort Wayne, responded to this reviewResponded February 19, 2014

Thank you for your most recent feedback. I am happy to hear that we are continuing to offer great value at a great price. We are continuing improvements through 2014 to enhance the guest experience. We look forward to your next visit.

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227 - 233 of 314 reviews

Reviewed February 18, 2014

I recently was placed at this hotel (along with three friends) when our airline cancelled our flight. What a positive experience that turned out to be! Guest Service Manager Troy Tripp went way beyond our expectations in every way, assuring us of delayed check-out and helping us contact the airlines.

I would also like to mention Dan, Michelle, and Maria, all of whom made our stay very pleasant and comfortable in every way. Dan faithfully drove us back and forth to the airport several times the next day as our airline continually postponed our flight. He transported us cheerfully and made the commute pleasant.

Breakfast was spectacular and the rooms were large, clean, and comfortable.

This staff does whatever they can to make the traveler feel like an honored guest.

  • Stayed: January 2014, traveled with friends
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Thank GiniBMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, General Manager at Comfort Suites Fort Wayne, responded to this reviewResponded February 19, 2014

Thank you for taking time to fill out a review. It is great to hear the positive impact of great guest service our staff was able to execute during your stay. Positive feedback encourages our staff to keep striving for great service. I will make sure to share this feedback with the staff. We look forward to seeing you again in the future.

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Reviewed February 10, 2014

We have stayed at this hotel before and it is like our home away from home. Larry greeted us at the front deck and checked us in. He always has a smile to make you feel welcome. We again was the guest for the day and got an upgrade on our room and it was very nice. We enjoyed our stay and will return. Thanks so much!!!!

  • Stayed: February 2014, traveled with friends
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Thank paclark2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, General Manager at Comfort Suites Fort Wayne, responded to this reviewResponded February 12, 2014

Thank you for your review and kind words about Larry. I am pleased to hear about your experience and value your business. I know there are several hotels to choose from and are happy we were able to be your hotel of choice. We look forward to seeing you in the future.

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Reviewed February 1, 2014

The front desk staff was exceptional! A big thank you to Troy Tripp - Guest Services Manager... he went out of the way to accommodate a room request close to the elevator for me as my daughter had recent surgery. The cleaning staff was very considerate. The rooms were clean and big enough that you did not feel cramped. They had a breakfast bar each morning that was nice too. The area offers all kinds of restaurants and a grocery store near by. I would definitely recommend this hotel!

  • Stayed: January 2014, traveled with family
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Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, General Manager at Comfort Suites Fort Wayne, responded to this reviewResponded February 2, 2014

Thank you for your review. It is great to hear about the staff going that extra mile for our guests. I will make sure your comments are passed on to the staff and Troy. Reviews help encourage our team and they definitely appreciate to hear the feedback. We look forward to seeing you in the future.

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Reviewed January 31, 2014

I stay here on business quite frequently. It is a very warm and welcoming place from the time you check in to the time you leave. All the staff is extremely friendly and the guest service manager Troy ensures he goes out of his way to make you feel at home. Thanks!

  • Stayed: January 2014
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Thank Cgeorgem1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, General Manager at Comfort Suites Fort Wayne, responded to this reviewResponded February 4, 2014

Thank you for your review and kind words about Troy and the hotel. It is a pleasure to have you as a valued guest, and I am happy to hear about the positive experiences. I will make sure to share this experience to the staff and Troy, as I am sure they will be excited to hear about your recent stay. We look forward to seeing you in the future.

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Reviewed January 29, 2014

I have over 80 room nights at this facility. the staff is exceptional. The rooms are huge, the breakfast area is nice and big, and the Hotel is very clean and well kept. Kylee is always very friendly and efficient. I never wait long to check in, and there are plenty of restaurants within walking distance and many more close by.

  • Stayed: January 2014, traveled on business
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Thank PTD2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, General Manager at Comfort Suites Fort Wayne, responded to this reviewResponded January 30, 2014

Thank you for your most recent response. It is great to hear your feedback about Kylee and the property. We value your business and feedback, and appreciate you choosing the Comfort Suites Southwest for your lodging needs. We look forward to seeing you again soon.

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Reviewed November 27, 2013

Not a lot of Choice hotels between Indianapolis and Ft. Wayne that are pet friendly. Ended up driving all the way to Ft Wayne from Nashville TN. IT WAS WORTH THE TRIP! The staff at the Comfort Suites-Southwest were amazing! The way they treated my family was far above normal good service. The front desk staff treated my grand-daughter like a princess.

  • Stayed: November 2013, traveled with family
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Thank Ron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, General Manager at Comfort Suites Fort Wayne, responded to this reviewResponded December 2, 2013

Thank you for taking time to review our hotel. I am delighted to hear about your experience and will be sharing this with our staff. Your feedback helps encourage the staff and continues to gear them in the right direction of outstanding service. Safe Travels and we look forward to seeing you in the future.

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Additional Information about Comfort Suites Fort Wayne

Address: 5775 Coventry Ln, Fort Wayne, IN 46804-7146
Phone Number:
Location: United States > Indiana > Fort Wayne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Fort Wayne
#4 Romantic Hotel in Fort Wayne
#16 Business Hotel in Fort Wayne
Price Range: $87 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Fort Wayne 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
Prepare for your getaway to Fort Wayne, IN by booking with our Comfort Suites(R) hotel where behind every great stay is a great night. We are located near the Fort Wayne Civic Theatre. Although it may not be the geographic center of Indiana, Fort Wayne is the cultural heart of the state and equidistant from many popular attractions. Find some points of interest near our pet-friendly all-suites hotel in Fort Wayne like: - Fort Wayne International Airport - Headwaters Park - Fort Wayne Children's Zoo - Grand Wayne Center - Jefferson Pointe Whether you're attending a meeting at the nearby Landmark Conference & Event Center or trying to get away from your nine to five, rest assured that our smoke-free Fort Wayne hotel has the amenities to help you relax: - Free WiFi - Free airport transportation - Fitness center - Indoor heated pool Get going with a great breakfast. Start your morning with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. We have the essentials you need to stay on your game and to be your best. All suites include desks, refrigerators, microwaves, coffee makers, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. At Comfort Suites, we offer you a hotel designed to meet the demands of business travel or a relaxing vacation. Fort Wayne, IN hotels like ours give you everything you need during your stay to ensure you leave feeling refreshed and ready for a successful day ahead. Rested, set, go - book now! ... more   less 
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Also Known As:
Comfort Hotel Fort Wayne
Fort Wayne Comfort Suites

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