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“Very Nice Stay”

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Comfort Suites Fort Wayne
Ranked #4 of 44 Hotels in Fort Wayne
Certificate of Excellence
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Nice Stay”
Reviewed October 21, 2013

We stayed here while visiting family. The rooms were very clean. The beds were extremely comfy. The lobby offered fresh popcorn as you are coming through the entrance. They cater to the little ones and allow them to grab something from the treasure chest. The pool area is very clean and so much fun. I do believe it is a salt water pool. Breakfast was very good and the staff is very polite. I am very picky about where I stay and will complain in a heart beat. I want to get what I pay for. The stay was awesome and I highly recommend staying here. I will return!!!!!

Room Tip: We were on the second floor and had an excellent stay. No complaints.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AngeliaPadget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, General Manager at Comfort Suites Fort Wayne, responded to this review, October 23, 2013
Thank you for choosing the Comfort Suites Southwest for your recent stay. I am pleased to hear that the kids were able to pick from our famous Treasure Chest. The staff will love your to hear your great experience and I will make sure to share it with them. We look forward to seeing you in the future.
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294 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Tucson, Arizona
Level Contributor
121 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed October 13, 2013

Pros
Great value at government rate of $75+tax. Staff genuinely tries to do good job and make customers satisfied, which is rare these days. Clean, reasonably comfortable. Accommodates customers with limited early breakfast; had to leave early so unable to get full breakfast. There is business center with one computer and one printer on second floor but no signs on ground floor or lobby that it exists so if you do not ask, you will never know; suggest staff put notice in lobby about business center. Did not use swimming pool or gym. Called one day ahead ahead and asked for quiet room facing west side away from freeway noise and staff complied

Cons
Freeze in mini fridge completely frosted so could not put in any frozen foods but staff defrosted fridge next day

Room Tip: top floor; on west side is quietest
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank PULAOKHAO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, General Manager at Comfort Suites Fort Wayne, responded to this review, October 15, 2013
Thank you for your feedback. Without your feedback we wouldn't be able to continue to improve to offer a superior experience. We will take your feedback and address the items mentioned. Your feedback is important to us and appreciate you choosing the Comfort Suites Southwest. We look forward to seeing you during your next visit. Safe travels.
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Indianapolis, Indiana, United States
1 review
Reviewed October 8, 2013

This is one of the nicest Comfort Suites we have stayed in. The atmosphere is friendly and helpful and the popcorn smell wafting through the building gives a "at home" feel. In particular I want to say that our front desk clerk Troy Tripp is extremely helpful and kind, we were there due to the loss of a family member and Troy went above and beyond to help us feel comfortable and our needs met. He also has a great personality and made us laugh and our grandchildren feel special!
This will be our go to hotel whenever we are in Fort Wayne

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, General Manager at Comfort Suites Fort Wayne, responded to this review, October 9, 2013
Thank you for taking time to fill out a review. I am sorry to hear about the circumstances that brought you to Fort Wayne. I am pleased to hear about the service that was delivered to you. Service is our Top Priority, and feedback such as yours helps boost the staffs confidence. I will personally pass on the comments to Troy and our staff. Thank you again for choosing our property. We look forward to seeing you again in the future.
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Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 6, 2013 via mobile

Great place to stay. Will definitely stay there again. One of the best pools we have seen. The glass enclosure made it very relaxing. Room was spacious and comfortable. Kudos to the front desk staff. They were very friendly and helpful. A high five to Troy who made me laugh more than once. This hotel has made our favorites list.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
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Helpful?
Thank Madre0808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, General Manager at Comfort Suites Fort Wayne, responded to this review, October 8, 2013
It was great reading your most recent feedback. I want to thank you for the kind words about our hotel, the staff, and your stay. I will make sure to share your experience with them and our ownership. We look forward to having you back in the future. Safe travels.
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Fort Wayne, Indiana
2 reviews
Reviewed September 26, 2013

I booked a room one night and rented out the cafe area for an evening kids birthday party. We utilized the pool area for swimming and the cafe area for dinner. The staff was wonderful! They were very accommodating and asking if there was anything we needed or they could help with. The hotel lobby was clean and cozy. The breakfast area was clean and spacious and the food in the morning was as expected. I did notice after we ate that there was a sign stating they would cook food to order if it wasn't served that morning with a small wait. I thought that was a nice touch. The rooms were clean and spacious. Overall had a great stay. My family loved it and so did our guests. We would definitely return here again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank carhamrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, General Manager at Comfort Suites Fort Wayne, responded to this review, September 30, 2013
Thank you for choosing the Comfort Suites Southwest. Your feedback helps encourage the staff that they are delivering the guest service that is expected. I will share your experience to the staff and our management company. We look forward to seeing you in the future. Safe travels.
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Porter
2 reviews
Reviewed August 28, 2013

We have stayed at alot of hotels. This one is the best. WHEN WE GO TO FORT WAYNE, WE STAY ONLY HERE! In fact, we look forward to visiting Fort Wayne because of this hotel. Troy is the best front desk agent in the world. ( and no we are not related, and he did not pay me to say HE SIMPLY IS THE BEST!)

  • Stayed June 2013, traveled with family
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Helpful?
Thank BobM96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, General Manager at Comfort Suites Fort Wayne, responded to this review, September 3, 2013
Thank you for your most recent review. It is great to hear about our staff and specifically Troy. Experiences such as these we strive to offer on a daily basis. I will pass on your feedback to Troy and our staff. We look forward to having you again soon.
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Saint Louis, Missouri
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 26, 2013

Great place. Trying to think of something to criticize. Well maybe could use a few more tables in the breakfast area but there was a large area with many tables just a few steps away. Big Room with king-size bed, sofa, work tables. Just out the door at one end of the hotel and down a few steps to the Tavern At Coventry for dinner.. Around $70 for the senior rate was a bargain and the best price of our trip.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ed-stlouis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, General Manager at Comfort Suites Fort Wayne, responded to this review, August 28, 2013
Thank you for your most recent review and feedback. I am pleased to hear that you enjoyed our newly renovated rooms and stay at the Comfort Suites Southwest. We greatly appreciate you taking time out of your day to rate us on tripadvisor and look forward to your next stay. Take Care.
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Additional Information about Comfort Suites Fort Wayne

Property: Comfort Suites Fort Wayne
Address: 5775 Coventry Ln, Fort Wayne, IN 46804
Phone Number:
Location: United States > Indiana > Fort Wayne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Fort Wayne
#4 Family Hotel in Fort Wayne
#16 Business Hotel in Fort Wayne
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Fort Wayne 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
Prepare for your getaway to Fort Wayne, IN by booking with our Comfort Suites(R) hotel where behind every great stay is a great night. We are located near the Fort Wayne Civic Theatre. Although it may not be the geographic center of Indiana, Fort Wayne is the cultural heart of the state and equidistant from many popular attractions. Find some points of interest near our pet-friendly all-suites hotel in Fort Wayne like: - Fort Wayne International Airport - Headwaters Park - Fort Wayne Children's Zoo - Grand Wayne Center - Jefferson Pointe Whether you're attending a meeting at the nearby Landmark Conference & Event Center or trying to get away from your nine to five, rest assured that our smoke-free Fort Wayne hotel has the amenities to help you relax: - Free WiFi - Free airport transportation - Fitness center - Indoor heated pool Get going with a great breakfast. Start your morning with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. We have the essentials you need to stay on your game and to be your best. All suites include desks, refrigerators, microwaves, coffee makers, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. At Comfort Suites, we offer you a hotel designed to meet the demands of business travel or a relaxing vacation. Fort Wayne, IN hotels like ours give you everything you need during your stay to ensure you leave feeling refreshed and ready for a successful day ahead. Rested, set, go - book now! ... more   less 
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Also Known As:
Comfort Hotel Fort Wayne
Fort Wayne Comfort Suites

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