We booked a stay over 4th of July week to see relatives. I reviewed the comments, description and pictures on line before commiting. When we pulled up in our vehicle, I knew something was not correct. This is an old (70's era) hotel sitting between a gas station and a car lot. It fronts a huge intersection of two very busy thoroughfares. When I had to sign a disclaimer promising not to light off fire works on the premesis and "no partying in the rooms" before I was given a key, I looked around for Ashton Kutcher because I thought I had just gotten "Punked". We went to our room to find the old "pop corn ceiling", thread bare sheets and dust galore. All night we heared 18 wheelers, screaming motorcycles and racing emergency vehicles. Think My Cousin Vinney with a train going by at 3:00am every morning but this was all night. We were hoping it was an anamoly but the next night it was more of the same with the addition that the upstairs guests were restless. We heared them through the paper thin walls,walking toilets flushing etc. Our relative came by in the morning to say hellow and left to do some errands. She came back to our room after 30 seconds to inform us a used condom was sitting next to our van, right where the children enter. I went to the manager to request a room transfer. She gave us the keys to a room kitty corner from the freeway. We packed all our stuff (2 adults, 2 children) and headed to the second floor room. We opened the door to an overwhelming fetid odor. We tried running water down the kitchen sink but no improvement was made, my 7 year old refused to enter the room after one whiff. As I gazed around, I noted 4 old tea bags hanging from the railing out side the front door, a filthy kitchen floor, hand prints all over the kitchen cabinets, a dish washer full of dirty dishes and a face board off the area right below the kitchen sink. It was laying face down on the floor with 3 pieces of double back duct tape on the exposed surface. I am not making this up. I went to the front desk and asked that a manager come with me to the room. She came, looked and smelled and offered us yet another room accross the "court yard" from this one. We again moved our stuff to a 2 floor room. I had noticed several "Proud to be smoke free since 2006" signs around the premesis. I was confused as everyone seemed to be smoking around the complex. I inquired and was told that the ROOMS are smoke free. They actually have a gazebo in the middle of the "court yard" surrounded by the each set of 4 two story building that they have for smoking. So everytime you enter or leave your room, people are smoking in front of you. The real fun starts at night. That is when the cases of beer get hauled to the gazebo. That way large groups of people can smoke and drink and make more noise until 1:30am (that is when I called the front desk). Another fun thing is when the maids from a distance holler out as you leave your room "Do you want anything today?" Nice touch. Anyway, I could go on but lets just say, this place is in the bottom 10 of all hotels in Fort Wayne. I am dissapointed that the on line presentation is grossly inaccurate.
- Official Description (provided by the hotel):
- Hawthorn Suites by Wyndham provides spacious suites with separate areas for living, sleeping, and eating. Studio Suite includes full kitchen as well as a king bed with a pull out sofa. Larger Suite available that includes King and queen bed(loft suite) with a pull out sofa,living room and kitchen shared. Complimentary hot breakfast buffet, evening social on selected days. Complimentary wireless internet and access to off site fitness center (Spiece Fitness) are included as well. Pet friendly property. ... more less
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- Also Known As:
- Stay Hotel Fort Wayne
- Residence Inn Fort Wayne
- Fort Wayne Residence Inn