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Best Western Luxbury Inn Fort Wayne
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Reviews (621)
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All reviewsroom was cleanother hotelsrecommend this hotelone night staybiscuits and gravystaff was very friendlythe breakfast areaa great place to staynice staywafflesvery nice hoteldevbwlobbypetsindianadesk
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Reviewed December 10, 2013

This was the second time to stay at the Best Western Luxbury Inn in Fort Wayne and we had a great time. All the employees we super nice and the room was great!! We plan on staying again in the future.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RITA G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicki B, Front Office Manager at Best Western Luxbury Inn Fort Wayne, responded to this reviewResponded December 21, 2013

Dear Rita,

Thank you for your loyalty to us here at BEST WESTERN Luxbury Inn. Thank you for taking time to tell everyone about your visit.

We strive for 100% Guest Satisfaction and try to make each and every stay memorable!

We look forward to your next visit!

Sincerely,
Nicki Browne
Front Office Manager
BEST WESTERN Luxbury Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

Great place to stay! Stay just about every Monday night here. Rooms are always very clean. Flat screen TV's. Friendly staff, Nikki K. Is sure to make you smile. And she makes sure everything is fine with your room. I would recommend to stay. Dev and Meera found a keeper in Nikki K. Thanks to all the rest of your staff!

Stayed: December 2013, traveled on business
Thank Kevin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicki B, Front Office Manager at Best Western Luxbury Inn Fort Wayne, responded to this reviewResponded December 21, 2013

Dear Kevin,

Good news! We are going to be starting some remodeling soon and maybe we can look at the office for Nikki! Well, we are at least going to be getting a new great lobby, breakfast area, fitness and business center!

Thanks for taking the time to share your thoughts with us. We are glad you enjoy the TV's and the cleanliness of our rooms. We all take great pride in our jobs and we believe it shines through in every guest experience.

We look forward to seeing you again soon !

Sincerely,
Nicki Browne
Front Office Manager
BEST WESTERN Luxbury Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013 via mobile

Where to begin I spend a lot of time or in the road and every chance I get I choose this hotel very clean and it had that feel of home... The customer service here is by far the best, especially the lady by the name of Nikki K. Very friendly and very courteous I would Finally recommend this hotel to anyone traveling to the Ft. Wayne area.

Stayed: December 2013, traveled on business
Thank Matt W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicki B, Front Office Manager at Best Western Luxbury Inn Fort Wayne, responded to this reviewResponded December 20, 2013

Dear Matt,
Thank you so much for coming back to stay with us each time you are in town. We are very grateful for your loyalty to us.

“Home sweet home”, that’s exactly how we want you to feel when you stay here! We are glad you appreciate all the comforts of home that we try to provide to our guests.

Word of mouth is the best kind of advertising we can ask for! So Thank you for spreading the word here and to your friends and family!

Look forward to seeing you the next time you are town!

Sincerely,

Nicki Browne

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Reviewed December 9, 2013

I stay here for work. The staff makes you feel like you are at home. And they make sure they can take care of you no matter what it takes. Fresh rooms and comfy bed. Nikki is a great front desk attendant and she works extremely hard answering phones helping guests and training employees A++ service member.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Chris_Prince
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicki B, Front Office Manager at Best Western Luxbury Inn Fort Wayne, responded to this reviewResponded December 19, 2013

Dear Chris,

We are so glad you feel at home when you are here. That is our goal! Thanks for taking time to let us know how you feel.

We try to fill our rooms with all the comforts of home, for that very reason. From our beds to the cleanliness of your room, its all a priority with us.

Thanks for noticing that are staff is well trained and providing customer service at an exceptional level. We are very proud of our staff.

We look forward to seeing you again soon!

Sincerely,

Nicki Browne
Front Office Manager
BEST WESTERN

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Reviewed December 8, 2013 via mobile

Stayed here for a work trip for a week and had a very pleasant experience. The staff is friendly(Nikki K the best). The rooms are nice and clean with very comfortable beds and tons of pillows. Serve a great breakfast in the morning. I would definitely stay here again !

Stayed: December 2013, traveled on business
Thank Travis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicki B, Front Office Manager at Best Western Luxbury Inn Fort Wayne, responded to this reviewResponded December 19, 2013

Dear Travis,

Thanks so much for your feedback. We strive for 100% guest satisfaction all the time. Our staff takes great pride in their jobs and we are very proud of them.

I'm glad you enjoy our great beds! We want you to feel at home as much as possible. We have found lots of guests enjoy our pillows also!

We thank you for your loyalty! We look forward to seeing you again when business brings back our way.

Sincerely,

Nicki Browne
Front Office Manager
BEST WESTERN Luxbury Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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