I was greeted at this hotel with a very unhappy female, checked in, a room full of smoke, a clogged bathtub and sink slow draining. The door would not close unless you pushed hard, the ac was not working correctly, the bed had an odor that is not clean and fresh as if they had not changed pillows or comforter for a while. I called front desk to only have her tell me she would let me know if another room came available...at 6pm in the evening.
I was nearly sick from smelling the smoke the next morning. I wrote the corporate and they said the manager would call me, and that has not happenednearly a month later.. She wrote a letter and made no sense so I was certain she did not take time to listen or care. I spent $131 for that room and had my card charged when I said I would pay cash. The girl was very unhappy with me. I stay in over 100 nights a year in hotels but I won't be staying at the FtW Holiday Inn Express anymore. I would recommend the residence Inn down the street. No one should ever have to sleep like that!
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Fort Wayne is located off I-69 and US 24 in the upscale Village of Coventry - SW Fort Wayne. Our beautiful facility is built to make all our guests comfortable and provide that at home feel. Our Indoor pool and spa is open daily, 8AM-10PM. Our Complimentary Express Start breakfast is always a great way to start the day. Conference space is available for up to 50. Complimentary local calls, coffee makers, iron & ironing boards and blow dryers compliment all guest rooms. Guest Oasis in our suites. Laundry & Dry-cleaning services. Corporate & 'per Diem' government rates available. Easy access to Interstate 69, Highway 24 and all major attractions and businesses in the area. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Fort Wayne
- Holiday Inn Fort Wayne
- Holiday Inn Express Fort Wayne
- Fort Wayne Holiday Inn