I reserved 2 rooms for a fun family trip and was told we could check in anytime even as early as 9:30AM. Once we arrived around 11:00AM to check in the lady at the front desk informed me that we could get our room keys but our rooms would not be available until after 3PM. What is the point in giving guests reservations for rooms in which customers pay for ahead of time but cannot use their rooms until after 3PM and then check out time is 11:00 AM??? I am aware of normal check in and check out times at hotels but when someone pays to reserve rooms for a specified time and then are forced to wait 4 hours for their rooms something is wrong with the hotels service! Fortunately we found a hotel called The Fundome which gave us rooms promptly and have far more ammendities for both adults and children. Their prices are also very affordable.
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- Also Known As:
- Lees Hotel Fort Wayne