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Courtyard by Marriott Fort Wayne Downtown at Grand Wayne Convention Center
Ranked #7 of 44 Hotels in Fort Wayne
Certificate of Excellence
GreenLeadersSilver level
Reviewed October 25, 2012

All around great visit at a lovely hotel. Check in was friendly and helpful, room was quite comfortable and the bed was just right. My husband loved the renovated room, and raved about the shower (you could fit four people in there at once!) The parking garage is a bit of a walk, so park out front first to check in and unload your luggage. We had to go around the block to get to the hotel, as the entrance street was closed for repair. The hotel is nicely situated downtown, right next door to the new ballpark and near the convention center. Our room had a beautiful nighttime view of the Cathedral a block over. We will definitely stay here again when we return to Fort Wayne.

  • Stayed: October 2012, traveled on business
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Thank Waterwench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale N, General Manager at Courtyard by Marriott Fort Wayne Downtown at Grand Wayne Convention Center, responded to this reviewResponded October 29, 2012

Thank you so much for the wonderful review of our hotel. I'm so glad you were able to experience the beauty of the Cathedral and please know that most of our rooms have excellent views. From the Cathedral to the Indiana Hotel to the Botanical Gardens to the Tin Caps Stadium, to the Grand Wayne Center, they are all great to be able to view from the comforts of a guest room. I'm sorry you experienced the short duration of the road improvements in front of the hotel but we're glad these are complete and the guest experience will be far greater as a result. We look forward to seeing you again very soon.

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360 - 366 of 425 reviews

Reviewed October 16, 2012

So sorry,but the second night I was there, I had three itchy bug bites on my hand.I thought bed bugs or fleas.The night manager was nice enough to move me to another room at 4:30am, but i will never stay here again. I told the day manager what happened,but he didn't seem concerned,just said they checked the room and couldn't find anything. He seemed to think i had a rash

Room Tip: Stay somewhere else.
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  • Stayed: October 2012, traveled on business
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1  Thank Sarah1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale N, General Manager at Courtyard by Marriott Fort Wayne Downtown at Grand Wayne Convention Center, responded to this reviewResponded October 22, 2012

Thank you for the information regarding your recent visit with us. I'm sorry to hear about your stay and I appreciate you taking the opportunity to share your experience with us.

Marriott cares greatly about every guest's experience. We take hotel hygiene and sanitation seriously. As a result, we have established very strict standards of cleanliness for all our hotels that either meet or exceed public health department regulations, inlcuding all pest control. In an even like the one you describe, we respond immediatley to the situation and take the appropriate steps to remediate any problem found.

Consistent with Marriott's comprehensive training programs, our housekeeping and engineering associates receive proactive training designed to educate them on the detection of pests during daily room cleaning and servicing tasks. We inspect headboards, mattresses, box springs, linens, furniture etc. and we have not located any sign of pests of any type.

I'm sure this is distressing to you and I can certainly understand the desire to find a solution, particularly knowing how you felt after discussing it with the evening manager.

I would be delighted to discuss it with you further so feel free to contact me directly at a time that's best for you.

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Reviewed October 13, 2012

What a great hotel located in an up and coming part of Downtown Fort Wayne. Close to many restaurants and other attractions. Also next store to the Fort Wayne Tin Caps A Minor League ballpark (and what a great ballpark it is). Staff was very professional, and hotel had a great sports bar connected next store. Rooms very clean and modern. The hotel is very new too. Parking was very easy to get in and out.

  • Stayed: September 2012, traveled on business
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Thank Shawn_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale N, General Manager at Courtyard by Marriott Fort Wayne Downtown at Grand Wayne Convention Center, responded to this reviewResponded October 16, 2012

Our mission is to be the cleanest and friendliest hotel in the Fort Wayne area and it appears we delivered on your stay. Thank you Shawn, for your evaluation of our hotel. We're thrilled that we achieved our goal. We look forward to many return visits.

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Reviewed October 11, 2012

We stayed last weekend for a wedding and could not have asked for a better situation! Staff on arrival was great, I didn't catch her name but the front desk supervisor on Friday evening was outstanding. My elderly parents were traveling with us and needed some additional things in the room, by the time I made it back to the room everything was delivered and all their needs taken care of. Our room was great, beds were very comfortable, very nice size and again GREAT staff. The ladies at the "breakfast bar" went above and beyond fetching coffee for my parents and anticipating all our needs. Please keep up the great work, If I ever make it back to Ft Wayne you have my business!

  • Stayed: October 2012, traveled with family
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Thank Travel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale N, General Manager at Courtyard by Marriott Fort Wayne Downtown at Grand Wayne Convention Center, responded to this reviewResponded October 16, 2012

Thank you for your review of the hotel! We are indeed fortunate to have associates like Emily from the front desk who value our mission to be the cleanest and friendliest hotel in Fort Wayne. I'm very excited to hear that all the ladies in the Bistro Restaurant also went above and beyond with you and your family. Thanks again and we look forward to serving you again on the next occasion that brings you to the area.

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Reviewed September 23, 2012

We stayed overnight At the Downtown Cortyard Marriott for one night. We wanted a hotel in Downtown Fort Wayne that was an all in one hotel. this hotel was pretty much perfect. The rooms were very tastefully decorated, very clean and nice size. The hotel has a very nice workout facility, nice warm pool, very nice outdoor courtyard. The sports bar restaurant was reasonably priced, good beer selection, good food selection. The food was very good, and lots of televisions to watch football. the hotel is nice and open, with lots of areas to sit in . we paid $10 for an added breakfast ticket for two people. the breakfast offered was very good. Starbucks coffee bar located in the lobby. You basically never need to leave the hotel . The only reason I'm not giving it five stars is the pillows and mattress could be upgraded. the bathrooms were very nice with a huge glass shower.

  • Stayed: September 2012, traveled as a couple
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Thank honeybear63043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale N, General Manager at Courtyard by Marriott Fort Wayne Downtown at Grand Wayne Convention Center, responded to this reviewResponded October 16, 2012

We appreciate your review of the hotel and thank you for allowing us to serve you. I'm very glad to hear that your visit was one that exceeded your expectations. Although it's true, one definitely would not need to leave the hotel due to our service and amenities, there are so many exciting things to do in the downtown area. We look forwward to telling you about them on your next stay.

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Reviewed September 15, 2012

I travel to Fort Wayne for business quite a few times per year and always find myself staying at this hotel. The staff is always very friendly and attentive and the property is very well maintained and clean.

Only reason I am rating this 4 instead of 5 is as I was a bit surprised that we could not get them to take us to dinner in the shuttle as we had 8 rooms of people that wanted to go together and was told it is strictly for airport transportation only. This has not been the case in the past and they used to take us when a large enough group requested but would not accommodate our request this time.

  • Stayed: September 2012, traveled on business
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Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale N, General Manager at Courtyard by Marriott Fort Wayne Downtown at Grand Wayne Convention Center, responded to this reviewResponded September 20, 2012

Michael, thank you so much for your review of the hotel. We're very grateful for your business and know that you have many choices in the area but choose to stay with us.
In order to better serve all of our guests, we have found that due to the distance and time it takes to pick up our guests at the airport, local travel surrounding the hotel is very difficult to accomplish while maintaing the schedule to and from the airport.
We look forward to many return trips and thank you again for taking the time to review our hotel.

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Reviewed September 4, 2012

Nothing but problems from the start. I had to wait over 5 minutes for someone to show up at the front desk to check me in. No sheets or blanket on the pullout couch even though I informed them my son was sleeping their prior to our arrival. Took over 20 minutes for us to get sheets (that we had to walk down and get because there was only one gentelman working the front desk. They overcharged my credit card, but claim it is a standard deposit that most hotels require. (not true). Then the waitress asked me if I wanted my cranberry and vodka on the rocks. Well yes, why wouldnt I? Then brought the wrong drink, took 18 minutes to bring me the correct drink and then to find out when I got my bill that on the rocks means a double shot to them. Staff is terrible, unfriendly and I expected a lot more from a marriott hotel. Stay at the Hilton next door!

  • Stayed: September 2012
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Thank Travelingmom331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale N, General Manager at Courtyard by Marriott Fort Wayne Downtown at Grand Wayne Convention Center, responded to this reviewResponded September 20, 2012

Thank you for bringing your experience to my attention. It would be my pleasure to discuss this with you personally at a time that is convenient for you. Our goal is always to exceed our guests expectations and it sound like we fell short on this visit. I can assure you this is in no way indicative of the outstanding service we provide or strive for. Please call me when you have some free time. Thank you again for your review.

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Additional Information about Courtyard by Marriott Fort Wayne Downtown at Grand Wayne Convention Center

Address: 1150 S Harrison St, Fort Wayne, IN 46802-3011
Phone Number:
Location: United States > Indiana > Fort Wayne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Fort Wayne
#3 Family Hotel in Fort Wayne
#4 Business Hotel in Fort Wayne
Price Range: $144 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Fort Wayne Downtown at Grand Wayne Convention Center 3*
Number of rooms: 250
Official Description (provided by the hotel):
Courtyard by Marriott Fort Wayne Downtown at Grand Wayne Convention Center is a perfect choice among hotels in Fort Wayne, Indiana for those who want to stay connected to the city's largest event space via sky bridge and make a home-away-from-home in accommodations that are near the top attractions in Fort Wayne. Our hotel offers breakfast and Starbucks® beverages in The Bistro restaurant each day, which is an ideal way to start a morning. We have Champions Restaurant & Sports Bar right outside our hotel doors, so guests can enjoy lunch, dinner, and evening drinks while watching the bar's 30 HDTVs - all of which are tuned to major sporting events. Come stay with us at Courtyard by Marriott Fort Wayne Downtown at Grand Wayne Convention Center and enjoy proximity to Embassy Theater, Parkview Field, Foellinger-Freimann Botanical Conservatory, and many other downtown Fort Wayne attractions. Should you need a Fort Wayne hotel to host your business event at, we offer 7 meeting rooms that come with personalized service and modern technologies. ... more   less 
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Also Known As:
Courtyard By Marriott Fort Wayne Downtown At The Grand Wayne Hotel Fort Wayne

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