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“Clean, neat, and cheery staff”

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Fairfield Inn & Suites Fort Wayne
Ranked #18 of 44 Hotels in Fort Wayne
Certificate of Excellence
Indianapolis, Indiana
Level Contributor
117 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Clean, neat, and cheery staff”
Reviewed June 15, 2013

Stayed here to visit the Children's zoo in Ft. Wayne. The staff was very nice and helpful, the room was clean and the price was right! I was looking for a room at the last minute and found a coupon on the Ft. Wayne visitors website. When I arrived - it was late - the front desk staff was quick and efficient without seeming distant. The desk clerk was cheerful and I even thought to myself that they must do very good training to have staff that have positive attitude without seeming fake or put on.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KShad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory Y, Sales Manager/Assistant General Manager at Fairfield Inn & Suites Fort Wayne, responded to this review, June 25, 2013
We're happy to hear you had a good time at our hotel and the zoo in Fort Wayne! We do take pride in having friendly, down to earth, and courteous staff. We're happy to hear you enjoyed the service and I can assure you that your words have been passed on to the staff.
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119 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
LaPorte, Indiana
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed April 14, 2013

My daughter and I stayed one night for a volleyball tournament. We had a team staying with 9 rooms booked. We had to get up very early for the tournament. There was a loud group of Vera Bradley people staying there also. We got stuck in a room next to a "party room" that we later experienced an extremely loud snoring woman. OMG! We could hear her through the walls. It was 2 am before my daughter could sleep. We even turned the tv on low to drown out this woman. This woman needs medical help.
The hotel staff was willing to move us and give us ear plugs. They also adjusted our rate when we left. This was not the fault of the hotel. All other teammates had no problems sleeping, they were on the other end of the hotel!
The hotel staff was extremely helpful in every way. The rooms were neat and clean. The breakfast was hot and typical. The oatmeal was not in packets which was nice and the orange juice tasted fresh squeezed!!
There was plenty of parking.
It was hard to find the entry street into this hotel. Maybe signage by the street would have helped me. I called and the staff gave me great directions and stayed on the phone until I pulled up!

Room Tip: Don't book a room by the elevator, stairwell or laundry room. Also ask if a grouping of people...
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IndianaDaisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory Y, Sales Manager/Assistant General Manager at Fairfield Inn & Suites Fort Wayne, responded to this review, June 25, 2013
Thank you for your review! We are happy to hear that overall you were very happy with the quality of your stay in April. We are sorry to hear about snoring issues. I can tell you that when possible, we do our best to ensure that guests are spaced out so that most have empty rooms in between them. Unfortunately, this was a higher occupancy weekend and that was not possible. On your next visit, feel free to ask for a corner room if available. This will ensure that you will have no more than one occupied room next to you.

Thank you for the complements on our staff and breakfast. They are greatly appreciated. We hope to see you again next year if not sooner!
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ohio
Level Contributor
155 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed April 12, 2013

My daughter and I stayed here during the week to attend the vera bradley sale. I am not a fan of fairfield inn's but thought this one looked like the newer ones. It wasn't bad. The front desk staff wasn't very knowledgable. We wanted to sit in the hot tub, and it was broken. The room was the same as it is in every newer FI and S. Our breakfast in the morning was so so. No great surprise and most of the items were about gone (we got there with about an hour left.)
I would probably not stay here again if I were to attend the sale. However, it is about 5 minutes away and would be nice to just spend the night before the sale. I wouldn't choose this for my family or get away!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jkkramer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory Y, Sales Manager/Assistant General Manager at Fairfield Inn & Suites Fort Wayne, responded to this review, June 25, 2013
We are sorry to hear that your stay in April was less than exceptional. Service and friendliness are stressed daily to every department within our hotel. We appreciate the feedback and will continue to educate our staff on the local area and events.

Please feel free to contact me directly if you would like to discuss what we can do to ensure you give us a second chance next year. We appreciate your business and hope to hear from you.
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Saginaw, Michigan
Level Contributor
97 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 16, 2013

This Fairfield Inn is decorated in bright colors with multi colored patterns. The rooms are very small by Marriott standards but still comfortable. Breakfast is included and there is a Pool. Overall I would stay here again.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ncsoo7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory Y, Sales Manager at Fairfield Inn & Suites Fort Wayne, responded to this review, February 18, 2013
Thank you for taking the time to review our hotel. We appreciate your input. We hope to see you again soon!
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Saint Louis, Missouri
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 16, 2012

I have pretty much shied away from Fairfield hotels. Always viewed them as the Motel 6 of Marriott. BUT - a cousin suggested staying here commenting on their modern decor pictures from the website and took her up on her suggestion. I was thoroughly impressed. Motel 6 this was NOT. The hotel was so nicely decorated and clean. The service was TOP notch!!!! It's hard to provide enough accolades for the service. My family ended up having Black Friday Thanksgiving meal with the extended family (all were staying at the hotel) in the common area where free breakfast is served. The front desk attendant was so attentive to helping us make our holiday special. It was so nice to get together with all of the family and the atmosphere made it that much more special as well. This hotel will always have a special place in my heart and I won't have to scope out hotels when I'm in the area - I already have my home away from home.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Tiffany H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory Y, Sales Manager at Fairfield Inn & Suites Fort Wayne, responded to this review, February 1, 2013
We can't thank you enough for your heartfelt review. We receive many great reviews but those such as yours are why we love providing the service that we do. I can say from personal experience that I know how it is to have great family memories at a hotel that I will never forget.

The Fairfield Inn & Suites brand is oriented towards the limited service traveller. While we may not offer all of the amenities you would receive at a full-service Marriott, our service will always reflect the standards you've come to expect at all Marriott properties. With complimentary hot breakfast, complimentary internet, an indoor pool and spa, and free passes to an amazing local gym, our value truly cannot be beat.

Once again, thank you for the review and we hope you will choose us again next holiday season!
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Indiana
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 4, 2012

We stayed at this hotel over labor day weekend. We just wanted something fun to do for the kids as a last summer tribute. :) This is avery nice hotel. It is very clean, the pool was nice, and the staff was very friendly. It is very close to a lot of attractions....Putt Putt Golf and Games (also has go karts), lots of restaurants, movie theater, zoo, malls, etc. The free breakfast in the morning was pretty good as well. I would definitely recommend staying here!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Family T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory Y, Sales Manager at Fairfield Inn & Suites Fort Wayne, responded to this review, February 1, 2013
Thank you for your review! We do find that guests enjoy our short distance from most popular Fort Wayne attractions. For it's size, Fort Wayne is a very easy city to travel through and around. If we don't see you again soon, we hope you'll make it again next Labor Day!
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Charlotte Amalie, St. Thomas
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 5, 2012

The Fairfield Fort Wayne is in a convenient location, just off of US69. The staff is very helpful! Especially helpful were Stepanie and MarQuishia. The rooms were a bit small but clean. Internet, cable TV, and A/C worked well.

Stayed July 2012, traveled on business
Helpful?
1 Thank WatchingandRating
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory Y, Sales Manager at Fairfield Inn & Suites Fort Wayne, responded to this review, August 20, 2012
Thank you very much for your review. We are pleased to hear you enjoyed your stay here in Fort Wayne. I have passed along your kind words to Stephanie and Marquisha. They would like to extend their sincerest thanks to you. Thank you once again and please keep us in mind on your next trip to Fort Wayne!
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Additional Information about Fairfield Inn & Suites Fort Wayne

Property: Fairfield Inn & Suites Fort Wayne
Address: 6021 Lima Rd, Fort Wayne, IN 46818-1431
Phone Number:
Location: United States > Indiana > Fort Wayne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Fort Wayne
#20 Business Hotel in Fort Wayne
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Fort Wayne 2.5*
Number of rooms: 83
Reservation Options:
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Fairfield Inn And Suites Fort Wayne Hotel Fort Wayne

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