My husband's company held a sales meeting here and I was along for the dinner and amenities. First, there was no security at all in the parking garage, and I felt a little uncomfortable since I was driving alone. Upon entering the hotel, I was shocked by the amount of smoke lingering in the air. The buffet dining area and Jeff Ruby's Steakhouse are the only 2 areas which are smoke free. The rest of the hotel is a smoker's free for all, and they smoke everywhere. They smoke outside the shopping areas as well. I didn't bother visiting the casino, my lungs were already hurting.
We came here last year to hear Jay Leno. We couldn't hear for the first 15 minutes because the seats were near the bar and the employees were talking and making a racket. A request to the manager for quiet was met with a rude response, but they did keep their voices down after that. It's a pretty nice room, but don'y sit in the back seats under the balcony- the acoustics are bad.
My husband was pleased with the service during their meeting and they enjoyed a beautiful golf course and a good game. Definitely a plus! We also thoroughly enjoyed a meal at Jeff Ruby's , though it was very loud in there and we couldn't hear our waiter!
We had a room on the third floor with a view over the golf course. There was no frig in the room, but they did have a TV in the bathroom to enjoy while in the jacuzzi. The room was clean and spacious and was a good deal ($89) The bed was comfortable. Luckily we could check out over the TV and didn't have to spend one more moment in the smoky lobby. I can see how this would be a great place to bring friends or hold an event, but until they eliminate smoking from the hotel, I will never go back or recommend it to others.
- Official Description (provided by the hotel):
- Nestled in the heart of Indiana, Belterra Casino Resort is the every day escape for Indiana, Kentucky and Ohio. Belterra is just a short drive from Cincinnati, Lexington, Louisville and Indianapolis boasting over 600 guest rooms & suites, high-end shopping, concerts, meetings rooms, delicious restaurants and player-friendly gambling Belterra is easily the best experience in the region. Our multi-level casino features 1,300 slot machines, friendly odds and expert dealers. Take some time for yourself too in Beleza, Belterra's premier spa. Experience for yourself, escape to Belterra today! *Must be 21 years of age to enter the casino. ... more less
- Reservation Options:
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- Also Known As:
- Belterra Casino Resort And Spa
- Belterra Hotel Florence
- Belterra Resort Florence