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“Great stay”

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AmericInn Hotel & Suites Indianapolis
Ranked #4 of 9 Hotels in Fishers
Certificate of Excellence
Grand Rapids, Michigan
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great stay”
Reviewed January 15, 2013

Check in was fast and staff was very friendly. The rooms were very nice in size and very comfortable. Rooms were nice and clean and beds were very comfortable. The breakfast had a super selection of items to choose from. I think the most I have even seen at a hotel. Liked that the pool had extended hours till later in the evening. Overall this was just a great place to stay.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RandiLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoxannRLeija, General Manager at AmericInn Hotel & Suites Indianapolis, responded to this review, January 16, 2013
Thank you for taking the time to let others know about our hotel. We sure enjoyed having you stay with us and hope that you will return again soon! Making folks comfortable and meeting their needs while they are away from home is a true passion for all of us here at AmericInn!
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197 reviews from our community

Traveler rating
    101
    57
    21
    11
    7
See reviews for
91
33
9
34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 18, 2012

My stay was absolutely fantastic. I had a nice romantic night away with the hubby and it was perfect. The staff put flowers in the room for me and had my wine and wine glasses chilled and ready to rock and roll when we arrived. They went out of their way to accommodate our special night. This is definately a place you want to stay.

Room Tip: You definately want a suite! They are sooo wonderful and worth it.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cindy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoxannRLeija, General Manager at AmericInn Hotel & Suites Indianapolis, responded to this review, December 21, 2012
Hi thank you for letting us know that you enjoyed your stay. Your business is appreciated and we hope you two will be back with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anderson, Indiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 17, 2012

This was the cleanest and friendliest hotel ever. I just can not express to you just how clean it was. Under the beds, on the ceilings, in the corners, everywhere!! I loved it! The staff was amazing, so friendly and kind. It was so very nice. The pool and hot tub were - well, amazing! LOVED this place so very much.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoxannRLeija, General Manager at AmericInn Hotel & Suites Indianapolis, responded to this review, December 19, 2012
Thank you for taking the time to report on your experience wit our hotel in Indianapolis! We want you to know that we appreciate and value your business! Please come back to visit us again soon!

Sincerely,

Roxann Leija
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marengo, Ohio
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 3, 2012

The staff was wonderful - friendly, courteous and most efficient. The room was clean and comfortable. The breakfast was outstanding, only wish I could have stayed longer at this hotel. One of the best in the area!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoxannRLeija, General Manager at AmericInn Hotel & Suites Indianapolis, responded to this review, December 5, 2012
Thank you so much for taking the time to report your experience at our hotel. I am glad you stayed with us! We look forward to your return when you visit Indy again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central Illinois
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 11, 2012

This hotel has seen its better days. The first thing you see upon arrival is an old attached building that used to be some sort of restaurant. Literally there were planks over the doors, boarded up and vacant - should have been my first tip off as to the interior quality of the entire establishment. The new paint all around was a good effort but the entire place was not up to the standard of other AmericInn hotels I’ve seen. The front desk told me proudly this hotel was the first AmericInn that was not owned by AmericInn but a property that is leasing the name. I didn’t think much of it until we unpacked. The halls smelled like bug spray, our room carpet was sticky, mold on the bathroom ceiling, breakfast area was very cramped and always seemed to be out of what they were passing as breakfast, and at 9:00 AM the pool area had trash and disgusting things and had no towels, the water in the hot tub was a funky shade of brown.

I do give the staff credit, they were trying to make the best of what they had to work with but it just wasn’t enough. They asked if there was something they could have done to make our stay more enjoyable. What they could have done was well out of their pay grade. Sorry, if it’s a pig’s ear, don’t try and slap a coat of paint on it and sell it as more. Bulldozers are chomping.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kman_62626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoxannRLeija, General Manager at AmericInn Hotel & Suites Indianapolis, responded to this review, October 17, 2012
Thank you for taking the time to review our hotel. I am glad that my staff provided a service level that met your expectations. Please contact me directly so we can discuss a resolution and address the other concern’s with your stay.

Sincerely,

Roxann Leija
General Manager
317-578-9000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 2, 2012

A friend of mine and I stayed at this hotel while we were in town for a flea market at the state fair grounds. Although the flea market experience was, shall we say, not so nice, the hotel stay was very pleasurable. All of the staff - Sayeem, Julie and Mackenzie in particular - were very pleasant and a joy to speak with. The hotel was very clean and well kept. I am one that looks for quality customer service and when I receive it I remember and would be willing to pay a little more for it. I would definitely go out of my way to stay at this hotel again.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoxannRLeija, General Manager at AmericInn Hotel & Suites Indianapolis, responded to this review, October 3, 2012
Thank you for staying with us! We really love to hear about our guest experience because it is always our goal to insure they will want to come back! We look forward to your speedy return to us! I have shared kudos with my team per your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Bend, Wisconsin
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 2, 2012

We visit relatives in Indy on a regular basis and our visit in September 2012 was our 3rd stay at the AmericInn. It's nice, clean, quiet, comfortable, very conveniently located near the interstate, and a GREAT value. The front desk staff is always friendly and helpful. During this visit, we noticed exceptional service by the attendant who was working the breakfast area (both Saturday and Sunday morning). She was extremely attentive, buzzing around to make sure all of the food items were well-stocked. We will definitely return to this hotel during future visits.

Room Tip: King room 229 was very quiet, even though the hotel is close to the interstate.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoxannRLeija, Manager at AmericInn Hotel & Suites Indianapolis, responded to this review, October 3, 2012
Thank you so much for taking time to review our hotel and our team! We appreciate your business and are glad that it showed through our service. We look forward to taking care of you again next time you pass through Indianapolis!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AmericInn Hotel & Suites Indianapolis

Property: AmericInn Hotel & Suites Indianapolis
Address: 9780 N By Northeast Blvd, Fishers, IN 46037-9783
Location: United States > Indiana > Hamilton County > Fishers
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Fishers
Price Range (Based on Average Rates): $
Hotel Class:3 star — AmericInn Hotel & Suites Indianapolis 3*
Number of rooms: 78
Official Description (provided by the hotel):
The recently upgraded rooms at the AmericInn Indianapolis include updated furnishings, room décor, flat screen TV’s and cozy Serta® Perfect Sleeper beds. The AmericInn Indianapolis hotel is located conveniently off I-69 in Fishers, Indiana and near Carmel and Noblesville. Our location offers easy access to area companies and leisure attractions, for business and family travelers alike. Sallie Mae, Roche Diagnostics, Nestle and other corporations are a short drive away, as are attractions like the Indianapolis Motor Speedway, the Children's Museum of Indianapolis, Klipche Music Center, Lucas Oil Stadium and Conseco Fieldhouse, home of the Indianapolis Colts and Indiana Pacers. ... more   less 
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Also Known As:
Americinn Hotel And Suites Indianapolis Ne
Holiday Inn Fishers
Fishers Holiday Inn

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