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Comfort Suites NE Indianapolis-Fishers
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Reviews (165)
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All reviewswater pressure in the showerhotel is locatedrooms are largenice areabreakfast servicewaffleschildren's museumevery staff membersitting areawonderful hotellots of restaurantspull out couchgreat customer serviceindoor poolstaff was friendlywould stay againcomplimentary breakfast
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Reviewed September 25, 2013

The price was right for our two-night stay for a nearby wedding. Front desk personnel was nice, room was clean. We were near the elevator so it was a tad noisy and didn't sleep too well. I'd probably stay there again if in the area, just request something farther away from the elevator.

Room Tip: don't stay near elevator
  • Stayed: September 2013, traveled as a couple
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Thank jlmurphy84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this reviewResponded October 4, 2013

Dear Jlmurphy84,

Thank you for writing a nice review. I am sorry to hear about the elevator being a tad noisy. We have called out our elevator company to look into this situation. Also, I have shared you comments with my front desk staff, and they join me in thanking you for your kind words.

Hope you had a great time at the wedding. We're looking forward to providing you the same pleasant accommodations if you get back to the area in the future.

Best Regards,

Jeff Lewis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2013

A good accessible location for our visit pupose and also close to 82nd commercial street (Malls, restuarants). Welcoming hotel and reception desk. Mostly clean. A team of high school sport players that just arrived created significant noise in the corridor, but it was mostly over after an hour.

At midnight we discovered that air condtion unit was not heating, but it was not practical to contact the maintenance or to move to another room.

Some guests left a pile of room serice in the corridor during the night, created a poor smell throughout the morning. No hotel attendant came to clear it (a Saturday morning).

Free Wifi. Ate breakfast elsewhere.

  • Stayed: September 2013, traveled as a couple
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1  Thank marathon308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this reviewResponded September 20, 2013

Dear Marathon308,

Thank you so much for writing a review about your experience at our hotel. Please allow me to apologize for your heater not working. I appreciated you letting us know at checkout. I am happy to report that we have fixed that unit.

I glad the high school hockey players calmed down after check in. I also want to apologize for my staff not removing the smelly food item from the corridor. I have reviewed you comments with my team to insure we handle this differently in the future.

Thank you for staying with us and we hope to see you again in the near future.

Best Regards,

Jeff Lewis
General Manager

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Reviewed September 18, 2013 via mobile

the first room I checked into smelled like a cat had been in there I went down to the front desk to ask for another room and was told there were no other room and I would be stuck in that room. When checking out in the AM the lady asked how my stay was and I told her. She gave me worthless sorry and my bill. Not impressed with the staff and cleanliness of the rooms.

  • Stayed: September 2013
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Thank greenbean94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this reviewResponded September 20, 2013

Dear Greenbean94,

Your review is greatly appreciated as it helps us improve our hotel. Please let me apologize for the smell in your room and rude treatment you received from our front desk clerk. I've addressed the behavior with her directly, and she joins me in offering an apology for her reactions.

At your convenience, please contact me at gm.in114@choicehotels.com; I would like to make up for your poor experience.

Thank you again for writing the review and I hope you will give us another chance to change your opinion of our hotel.

Sincerely,

Jeff Lewis
General Manager

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Reviewed August 29, 2013

Love "suites". I like to hit the grocery store (Marsh is just around the corner) so i use the fridge and the microwave. I don't always eat out and i often pick up a salad bar , bottled water, yoghurt, etc. nice, comfortable room. Breakfast was good. I am always satisfied staying at a Choice Hotel property, esp Comfort Inns. Location was good too. easy access to 465. ( i think it was 465!). Yes, I will stay here the next trip.

  • Stayed: August 2013, traveled on business
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1  Thank IlLibby123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this reviewResponded September 5, 2013

Dear IILibby123,

We greatly appreciate you taking the time to give us a review on your stay. We are pleased to hear the fridge and microwave was very useful, and that you enjoyed our breakfast.

We are looking forward to our next opportunity to provide you with a great stay on future visits.

Best Regards,

Jeff Lewis
General Manager

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Reviewed August 17, 2013

We stayed here on a recent road trio. Great location and easy to find. Great area, lots of places to eat.

Hotel room was large and very clean. We needed sheets for the pull out sofa my son slept on and they arrived within mins from the time we called.

Wonderful breakfast fresh and neat.

Would stay here any day!

  • Stayed: August 2013, traveled with family
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1  Thank 3MassFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this reviewResponded August 21, 2013

Dear 3MassFam,

Thank you for taking the time to write such a fantastic review! I am glad you were happy with our hotel on your recent road trip and that we got you the needed sheets in a timely manner. We hope to see you again in the near future.

Best Regards,

Jeff Lewis
General Manager

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