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“DO NOT STAY HERE!”

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Comfort Suites NE Indianapolis-Fishers
Ranked #7 of 9 Hotels in Fishers
Reviewed July 9, 2013

We are traveling with a team and are staying at this hotel. I will say we have always had good hotels prior to this one. It is so bad that immediately after check in I called around to local hotels to see if they had any vacancies. Of course, they didnt because of a tournament, so we are stuck. This place is gross from head to toe. Don't wast your money. It is dirty, carpets in the room are disgusting, bedspreads are all wrinkled as if they stayed in the dryer overnight. One bedspead has a wrip that they chose to just sew and keep using (right in the middle of the bed). Hotel says they don't change the sheets but every 3 days!!! Didnt even refill the toilet paper and had to go down to the front desk and get some.

A/C is either hot or FREEZING, no in between. Lil couch is GROSS and we refuse to sit on it. When in the room it's either sitting in the chair or you have to be in the bed because it's to gross to be anyplace else. The tub is clogged and wont drain so when taking a shower, your also taking a bath.

And to top it all off..................the food, if you want to call it that, is disgusting. I will NEVER stay here again. Take my advise and do the same.

  • Stayed: July 2013, traveled on business
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Thank Tammy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this reviewResponded July 18, 2013

Dear Tammy S,

I'm concerned about the cleanliness issues, tub drain and bad food you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to write a review about you stay.

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.

Please accept my sincere apology.

I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.

Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken.

Again, I want to thank you for taking the time to share your concerns, and hope that you will give us the opportunity in the future to reverse your current opinion of our hotel.

Sincerely,

Jeff Lewis
General Manager

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Reviews (156)
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104 - 110 of 156 reviews

Reviewed July 6, 2013

No complaints about anything here. Clean, very comfortable, great breakfast choices with plenty of room, friendly staff and easy to get to. Quiet night of rest. Room had a sofa, microwave and small fridge that was very nice. Large bathroom.

  • Stayed: July 2013, traveled as a couple
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Thank cheaptravel_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this reviewResponded July 16, 2013

Dear Cheaptravel_10,

We would like to thank you for taking the time to complete review. Feedback from our guests is very important to us. We appreciate the kind words, and information given about the hotel. Your comments help with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Jeff Lewis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013

A friend suggested this hotel when I mentioned I was in town for 6 weeks of business.

It is a perfect choice for a long-term stay.
The rooms are large with microwave & frig. Bed was comfy. It was nice to have a fitness center and pool available. There is a morning breakfast provided.

The 2 things that made this hotel a stand-out for me was the personal service of the front desk staff. Their customer service is excellent. Second, the location of this hotel is really great; right off I-69 on 96th street. Although it's surrounded by other hotels, you are not far from residential areas, so it has a nice feel to the area. Most other guests are families and business people.

The mix of staff, quality and value make this a perfect choice of hotel in the northeast Indianapolis area!

Room Tip: I liked the 3rd floor. I opened my windows in the evening to a lovely breeze.
  • Stayed: June 2013, traveled on business
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Thank DaleCCarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this reviewResponded June 26, 2013

Dear Dale,

We would like to thank you for your wonderful review of our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Jeff Lewis
General Manager
Comfort Suites Fishers

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Reviewed June 22, 2013

We were here for a wedding and used the lobby for group visits. Staff was very accommodating--both front desk and cleaning. Room was very nice. Would definitely stay here again. We spent two nights here. The hotel was convenient to everything we needed in the area. Short drive to some great antique shops in nearby Noblesville.

  • Stayed: June 2013
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Thank Bruce5081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this reviewResponded June 26, 2013

Dear Bruce,

We would like to thank you for taking the time to complete a review. We appreciate your comments about the staff and room. We always strive to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Best Regards,

Jeff Lewis
General Manager
Comfort Suites Fishers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2013

Arrived on Monday and was met by a very friendly front office staff. Room was very clean and nicely done,Staff very helpful and exhibited good hospitality and provided us with extra pillows and blankets when asked for. Pool & Exercise Room was well maintained. Rooms and corridors were quiet and fresh smelling. Good location with close proximity to shopping malls and restaurants. Breakfast was good and plentiful..Great stay! Will be returning here again in July and shall recommend this hotel to friends and acquaintances anytime.

  • Stayed: June 2013, traveled with family
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Thank SyedN_Hussain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this reviewResponded January 22, 2014

Dear SyedN_Hussain,

I am so glad you were happy with your decision to stay with us during your vacation! Thank you very much for taking the time to share your experience. We hope your July stay was just as great as this one.

Kind Regards,

Jeff Lewis
General Manager

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Reviewed June 2, 2013

This is a very nice property and is very resonably priced.
Facilities were nice.
The hotel staff was excellent and assisted exceptionally well with a minor occurence during our stay.
Several restaurant choices near by and two very nice casual places within walking distance.

  • Stayed: June 2013, traveled with family
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Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this reviewResponded June 4, 2013

Dear Michael,

Thank you for taking the time to complete a review regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Jeff Lewis
General Manager

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Reviewed May 31, 2013

I stay there often while on business. This hotel is just off of I-69 with all you need to make your stay comfortable. Staff is always friendly and accommodating. Checking in early has never been a problem. The rooms are clean and comfortable. They have a good breakfast, indoor pool, guest laundry and exercise equipment. This is a nice area close to plenty of restaurants and only an exit away from a very nice mall. I recommend you give them a try next time your in Indy.

  • Stayed: May 2013, traveled on business
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Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this reviewResponded January 22, 2014

Dear Paul W,

Thank you for taking the time to fill out such a fantastic review! I am so glad you continue to use us for your business needs. I'm happy to hear that you have had great experiences with all our hotel has to offer.

I know we will see you again soon, and we are looking forward to providing you the same pleasant accommodations next time you are in town!

Best Regards,

Jeff Lewis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites NE Indianapolis-Fishers

Address: 9760 Crosspoint Blvd, Fishers, IN 46256-3344
Phone Number:
Location: United States > Indiana > Hamilton County > Fishers
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 9 Hotels in Fishers
Price Range: $92 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites NE Indianapolis-Fishers 2*
Number of rooms: 65
Official Description (provided by the hotel):
Comfort Suites Fishers, Indiana offers indoor pool, free WiFi, free hot breakfast, meeting facility, fitness center, evening managers receptions, free beer and snacks in evening. ... more   less 
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Also Known As:
Comfort Suites Indianapolis / Fishers Hotel Fishers
Indianapolis Comfort Suites

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