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“Can't go wrong with Texas Roadhouse”
Review of Texas Roadhouse

Texas Roadhouse
Ranked #20 of 425 Restaurants in Evansville
Certificate of Excellence
Price range: $0 - $20
Cuisines: American
More restaurant details
Restaurant details
Dining options: Reservations
Description: Texas Roadhouse is a steak restaurant providing legendary food with legendary service. Texas Roadhouse specializes in hand-cut steaks, fresh-baked bread, fall-off-the-bone-ribs, and made-from-scratch sides. We also serve ice cold beer and legendary margaritas. Treat your family and friends to a night at Texas Roadhouse.
Reviewed August 24, 2014

As always, Texas Roadhouse was great. Service was excellent, steaks were cooked to perfection, beers were super cold and refreshing. Ranch dressing was a little too mayonnaise-y but stuff happens....it was still a great meal overall.

Thank jenroh1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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144 - 148 of 218 reviews

Reviewed August 13, 2014

Called ahead, waited a few minutes, then walked over to this restaurant from the adjacent Hampton Inn on a very busy Friday night. Calling ahead worked, as they took us right in even though waiting area was quite crowded. We ordered promptly and were quite pleased with the service and the food. Would definitely eat here again!

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Thank Ken G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2014 via mobile

This is just your typical chain steak restaurant the food is the same price and quality of other chain restaurants ONE HUGE ADVANTAGE ..... THEY ACCEPT CALL AHEAD SEATING. NO WAITING IN A LINE !!

Thank Kjbrooks1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2014

We eat here often and the place is usually clean, food and service has been good also. BUT.. When we were seated on this visit, our small plates they sit out with the rolls had dried lettuce on one of them and then I open my cloth napkin to take out my silverware and found the napkin to still have dried snot on it, I was quite shocked and grossed out to say the least. When I show this to our waiter, his answer was " Well we have special needs people fold the silverware into the napkins"...like this was an excuse that was suppose to make me feel better! I have no problem with special needs people doing the folding of the silverware into the napkins, but I think who ever is teaching these individuals this task might want to go over that a dirty napkin is not acceptable! And my waiter did not seem to be bothered by this at all. Our food was good but cleanliness was NOT GOOD on this visit!!!! May be awhile before we go back here again.

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Thank Renlyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

We've been eating here once or twice a month for over a decade. Especially love Tuesday Kid's night because kids, (9 and 10) absolutely love the steak bites. Since about 2007 we've ordered their steaks medium, because that's how they like them. So for 7 years and across scores, probably hundreds of visits, this has never been a problem.

On our last two visits (including tonight's) we were told we cannot order the kid's steak bites medium or under....ONLY well-done. But we CAN order the Andy's steak or any other steak for the kids cooked any temperature we want. When we ask why and tell managers we've been ordering these items medium for 7 years, different managers have said:

1. It's state law (it's not...we've checked).

2. The Health Department requires it. (They do not, they can only recommend temps for steak and ground beef based on FDA guidelines). ONLY ground meats are mandated to be cooked a certain temperature, and it's ONLY for pre-school age kids at schools, camps and daycare...NOT commercial restaurants and ...NOT school age.

3. We can't cook it medium or less because it's cut up prior to cooking. Obviously this reason is utterly ridiculous.

4. We can't serve the steak bites medium but you can order the Andy's steak medium or a regular steak medium for your child. (Again...this is preposterous. The Steak Bites are STILL steak.)

5. It's company policy (Have also been told this in an email reply from the local restuarants managing partner...but she referred to the FDA rules, which as stated in #1 above, ONLY apply to ground meats to pre-school age kids at NON-RESTAURANTS. So schools, daycare, camps and the like).

To elaborate on the above answers:

I spent two nights and about 3 hours online on this subject. No state in the country has ANY laws on temperature of steaks. Nor does the FDA. You can get steak tartare in any state in the country (completely raw steak)...with no restrictions from lawmakers, the FDA or health departments anywhere. And it can be served to children, EVEN pre-school age if the customer requests it.

There are only recommendations by the FDA and some Health Departments on temperatures for steaks and some states require these be posted either on the menu or in a conspicuous location in the restaurant. Health Departments are not allowed to lower a restaurants score based on the temperature of steaks. Other foods, yes...steaks...nope!

Only one state, North Carolina has any law about the temperature that beef can be cooked IN RESTAURANTS, and it ONLY applies to ground beef, not steaks... and that law was relaxed about 3 years ago to allow medium. Remember, the FDA rules apply to custodial care facilities, like schools, daycare and camps. NOT restaurants.

Obviously, any rational person who reads all this would say, "this is nuts." So to rundown what all we've been told:

We can order the larger, more expensive kid's steak and get it medium or medium-rare, but we cannot order the Kid's special (steak bites), which is STILL steak, at medium or medium rare. I worked in restaurants for 8 years in high school and college and I'll bet my last dollar these steaks are cut into bite-size pieces AFTER they're cooked on the grill, so this "cut-up" reasoning is insane.

Health Departments also routinely recommend cooking steak to med-well or well for kids, but again, they cannot grade down a restaurant's health score for cooking a steak less than medium-well. If they're doing so (which is what one of your manager's told us would happen), then the Evansville/Vanderburgh Co. Health Dept. doesn't know what they're doing and you guys need to call them on it.

So unfortunately, our kids used to think Texas Roadhouse was the "bomb." Now they don't even want to eat there anymore because they can't stand the well-done, nearly inedible well-done steak bites. Again, this isn't a case of a parent ranting over something, it's a case of two kids who were unbelievably disappointed that they couldn't get their steaks the way they LOVE them...and the way they've been getting them since they both started eating steak in about 2007 when they were 3 and 4 years old. They both implored me to write to Texas Roadhouse and to Trip Advisor (my 10 year old loves this site). Believe me...it takes a LOT for me to contact a company about a problem. It's way easier to just go somewhere else. God knows there are tons of choices out there.

Texas Roadhouse used to be a twice monthly treat for our family. By my estimates, we've spent at least $400/year there since about 2004. That's over $4000! Our daughters literally used to beg us to go there. But unless this silly policy is changed, we'll now have to find another steak restaurant that our kids enjoy.

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18  Thank topher4096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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