This place needs to be shut down. My husband and I were on a cross country road trip for a month and still did not run into anything that came close to how foul this place was/is.
The first room we had appeared clean except for the strong odor of urine. Husband took a shower and the curtain rod was hanging dangerously from the walls. The curtain couldn't stay up properly so water got all over the bathroom. The towels were badly stained. Husband told the lady at the front desk and she offered to give us more towels so we could put them on the floor when we showered. He didn't like that idea and wanted a new room...big mistake! Our new room was even more foul. It reeked of cigarettes and urine, even though it was a non-smoking room. We called to let her know about the smell so we wouldn't get charged the cleaning fee. The bathroom was dirty, literally--there was dirt on the floor, the toilet hadn't been cleaned and the shower was dirty. More stained towels. When we asked about the stained towels, she said they were just stains and that the towels were clean. I was just wondering why every other hotel could get the stains out but this one couldn't.
We were bummed but there wasn't anything we could do since the place didn't do refunds. The bed was so gross. It smelled like someone had been lying in it all day chain smoking. There were creepy stains on everything, even the walls. I was so disgusted that I brought in our sleeping bag and our own pillows and pulled the motel's things off the bed. When my husband went to sit on the bed, his side hit the floor and the other side of the bed went up in the air. What the??? How could housekeeping even get the bedsheets on without noticing just how broken the bed was?
At this point we called to tell the lady we wanted to leave. She offered us one more room, but when she opened the door to the new room my husband could hardly stand the smell of booze. The woman even agreed that it smelled too strongly of booze. There was another guest that had just called the police because someone had stolen something from them. We asked for a refund and she told us it wasn't possible, even though we paid cash. My husband wanted to talk to someone above her but she said there wasn't a general manager or anybody that we could talk to. She told us there was a number we could call and I found that number after looking at some Google reviews of the motel. The number was the same number that appeared on multiple replies to negative Google reviews, recent ones at that, but the number was wrong. It took us to some medical business that had changed it's number. Even calling the new number had nothing to do with Motel 6. I double checked the number, even triple checked, and still every time we called it was a disconnected number that wasn't related to Motel 6. Okaaaaay...
The woman gave us a cash refund. They'll probably tell you they can't do it, they'll say it a hundred times, but somehow it was possible for us, and may be possible for you. Don't let this place steal your money...there are other places nearby this hotel that are far better. My sister stayed at the Best Western for $10 more and that place was luxury compared to this.
- Official Description (provided by the hotel):
- All rooms now have microwave and refrigerator combos! ... more less
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- Also Known As:
- Motel Six Evansville
- Evansville Motel 6
- Evansville Motel Six