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“Below average, but friendly”

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Best Western Inn & Suites
Ranked #5 of 22 Hotels in Elkhart
Certificate of Excellence
Reviewed August 21, 2011

I was in Elkhart for business and chose this hotel for location, price and the fact that sight unseen on-line it seemed a good value for price. The staff is VERY friendly and professional, and the breakfast is better than described on the web site. But travelers do need to be aware that this hotel is a bit worn; the wash cloths were frayed and furniture seemed "tired". I elected not to use the in-room whirlpool bath as the nozzles looked black from either mold, or just age. In fact, when I returned to Elkhart at the end of the weekend, I found a better rate at the Hampton Inn, and the rooms were much nicer.

  • Stayed: August 2011, traveled on business
    • Value
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Thank Kerry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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196 - 202 of 212 reviews

Reviewed August 19, 2011

Little hard at first to find the drive way into the BW parking area but once you do it's ok-Check in was smooth. Very friendly and helpful staff-Continetal Breakfast was more than just fruit,muffins and coffee-there was also sausages,scrambled eggs-waffles were available-Coffee Very good-
Room Clean but a bit dark (those doggone CFL bulbs) the bathroom was Great-spacious-well lit, shampoo and conditioner in a dispener unit in shower-special closing toilet seat and lid (so they don't bang)
Bed was great,plenty of pillows-room darkening curtains make a big difference-Air conditioning was very efficient and Quiet-
We were Very impressed with this Hotel-even tho....
It does need some basic TLC sink faucet leaked at base of faucet,and the great shower head also need attention for leak at connection-
Housekeeping needs to pay a bit more attention to dusting-behind the TV
Overall a very nice stay-

  • Stayed: August 2011, traveled on business
    • Value
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Thank Cherpurr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2011

The front desk staff did a great job providing our team with all our needs. They went above and beyond what others wouldn't have done for us. The hotel was right off the highway and had many nice restaurants and grocery stores all next door to it. We were there during extreme heat and the room A/C kept it nice and cool.

  • Stayed: July 2011, traveled with friends
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Thank crayhlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2011

Great breakfast, pool, excellent staff, quite, easy to get to. We got off the road on a very hot day wanting a pool to cool off - this place filled the bill. The entire hotel was clean and well-kept. Price could have been a little lower but, we'll ear-mark this hotel for future stops.

  • Stayed: July 2011, traveled as a couple
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Thank Rodeguys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2010

we on the road and we call them for direction and staff was very helpfull. in the morning was breakfast excellent again staff was help us out. nice and clean hotel, large room nice and clean. when we enter it fresh lemonade. thank you so much best western inn & suites,elkhart,In all staffs.

Stayed: September 2010, traveled with friends
Thank lisa1209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2010

I always stay in this hotel with my family. i love to come back and come back. the manager is so nice person. The staff always talk to me, my wife and my little daughter.
they are like family. thanks to best western and all staff. very nice and clean.

  • Stayed: August 2010, traveled with family
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Thank shophia2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2010

front desk was very helpfull. very nice stay like our home. they help us for breakfast. in the pool they help our kids.

  • Stayed: August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank linda2929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Inn & Suites

Address: 3326 Cassopolis St, Elkhart, IN 46514-6740
Phone Number:
Location: United States > Indiana > Elkhart
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Elkhart
Price Range: $74 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Inn & Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
This Elkhart hotel in Northern Indiana is ideally situated for Notre Dame visitors or tourists en route to Amish Country. The Best Western Inn and Suites offers comfortable accommodations for travelers to northern Indiana. Only three miles from Bayer Pharmaceutical Company, hotel guests travelling on business will appreciate the convenient location of this hotel. ... more   less 
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Also Known As:
Best Western Elkhart
Elkhart Best Western

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