Stayed here with 2 kids while in town for ND football opener Labor Day weekend. As other reviewers mention, the big plus is this hotel is CLEAN. I have high standards and the housekeepign staff here really derserve a raise, because cleanliness is the primary reason I would come back. My kids used the small indoor pool and it was clean and safe too. Since I am a rewards member we had breakfast included (it is not standard) and the breakfast service was very rocky. It was very crowded on game day, and the waitresses were very nice and really trying hard, but there is a real lack of systems in place to take orders and convey them to the kitchen. The breakfast bar was pretty sad and they ran out of basic things including eggs and also cutlery and coffee. It really needs a management overhall -- and maybe just don't even try table service and focus on the buffer. The second day we opted to forego our "free" breakfast and eat at the pancake house across the parking lot and I was happy with that decision. Also a few other weird things about this hotel -- the toilet was seriously the loudest flushing toilet I have ever heard. My 3 year old was scared of it and made us flush after he left the bathroom. We laughed, but that could be really annoying if you stayed long in this place. Also, the toilet paper holder is so far from the toilet under the sink my 6 year old couldn't reach it. She said "They really should put a holder on the wall where people can reach it." She is right! Also, something more serious, and maybe not fixable, is the noise level in the rooms. We could really hear the people above us walking and the people next to us talking and coughing. Luckily our neghbors weren't up too late so it was berable but I used ear plugs the second night and would only stay on the top floor if I ever stayed here again.
- Official Description (provided by the hotel):
- This modern hotel is a 2-minute drive from Interstate 80 and a 5-mile drive from Downtown Elkhart. The traditional rooms have flat-screen TVs with premium cable channels, microwaves, minifridges and WiFi, as well as custom-designed beds. Upgraded rooms include whirlpool tubs. There's a 24/7 convenience store, in addition to the cooked-to-order breakfast (fee) and on-site bar/restaurant serving American cuisine. There's also an indoor pool with a hot tub and a fitness center, as well as a ballroom for up to 70 guests, a business center and free parking. ... more less
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- Also Known As:
- Hilton Elkhart
- Elkhart Hilton