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Red Roof Inn - Elkhart
Ranked #9 of 22 Hotels in Elkhart
Elk, Washington
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great Stay!!!!”
Reviewed December 21, 2013

This newly remodeled motel is a great place to stay. The staff is wonderful and very helpful. I have been staying off and on at this motel for about 7 years. Never, ever had a bad experience The motel has laundry facilities and great restaurants close by.

Room Tip: All rooms are great
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dennishs2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI_GM_0018, General Manager at Red Roof Inn - Elkhart, responded to this review, December 24, 2013
Dear Dennishs,
Thanks for the great review. I am glad you like the new look and we are soooo excited to be getting it done. We truly appreciate your loyalty and look forward to seeing you again and again and again>

Thanks again
Beth Ronzone
General Manager
Red Roof Inn Elkhart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Gaithersburg
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed December 18, 2013

Clean and comfortable. Nice bed and bedding. Really comfortable easy chair -- so nice after driving all day! The carpet looks new. The furniture is not new, but everything is nice. Plenty of lamps. Wi-fi included. Nice tv.

Room Tip: I upgraded a bit to get a kingside bed, fridge and microwave. Only causes a bit more so it is worth...
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  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Rhonda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI_GM_0018, General Manager at Red Roof Inn - Elkhart, responded to this review, December 24, 2013
Dear Rhonda B.
Thank you so much for the kind words, and I am glad you enjoyed you stay. Please come back and see us again.

Thank You
Beth Ronzone
General Manager
Red Roof Inn Elkhart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Wayne, Indiana
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 11, 2013

I stayed at this hotel on December 1, 2013. The room was ok, not great, just ok. I didn't run into a problem until almost 2 weeks later as I was reviewing my credit card statement. Not only was I charged $83.99 for my room that day, but I was also charged $82.38, $1.61, and another $1.61.. Why??? No clue. I called the direct phone number several times & kept getting the run around from the automated system. I tried for 37 minutes to reach a human, even trying to call the extention to book a room, with no answer!!! I called an outside booking agency, with the hopes they might be able to access the records, however, they were not... but the gentleman that helped me said that this is not the first time he has heard things like this from the Red Roof on Cassopolis St in Elkhart. Makes me think someone, like the desk clerk or another employee stole and is using my credit card info.?? Thinking about requesting a new card :/

  • Stayed December 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI_GM_0018, General Manager at Red Roof Inn - Elkhart, responded to this review, December 24, 2013
Dear Jennifer R,
I have researched your account and you card was only charged one time, and one authorization. I am very sorry for the confusion. I would be happy to speak with you about this if you call me. Please know that I want each and every guest to be happy and truly value your business. I hope that you will stay with us again in the future.

Thank You
Beth Ronzone
General Manager
Red Roof Inn Elkhart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PA
Level Contributor
77 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed December 1, 2013

It was about the same as all the surrounding places, but didn't have any breakfast and the room were just fair. If you need a place for the night, it would be OK, but I really wouldn't choose it if I had a chance to plan ahead.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cavychauffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI_GM_0018, General Manager at Red Roof Inn - Elkhart, responded to this review, December 3, 2013
Dear Cavychauffer,

Thank you so much for your comments. Just today we started our renovation to upgrade our rooms. Unfortunately we will not have a breakfast but we do have coupons to several restaurants close by. If you are every traveling through Elkhart again we would love to have you stop and see us.

Thank You again
Beth Ronzone
General Manager
Red Roof inn Elkhart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clifton Park, New York
Level Contributor
198 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed November 5, 2013 via mobile

Traveling with pets so we are limited hotels. Carpet was highly stained. Lots of damage in the bathroom. At 5 foot even I noticed the low ceiling height. However good pressure in the shower. Towels were soft.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cebgel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI_GM_0018, General Manager at Red Roof Inn - Elkhart, responded to this review, November 22, 2013
I appreciate you taking the time to post a review. I am truly sorry your carpet was not a acceptable. It is apparent from your comments we did not fail to meet your expectations in every department. We certainly are responsible for ensuring not only our rooms are clean and well maintained, but that each guest receives five star service while they stay with us. I will share your comments with the entire staff.

Thank You
Beth Ronzone
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 1, 2013 via mobile

I like staying here because the rooms are clean.Everything in the room works well.It is quiet and the beds are comfortable. It is in a great location, convenient to restaurants, and stores and gas stations. I also like that it's about a mile and a half from one of my favorite restaurants. ....Perkins.The only thing I can think of is the parking lot on the right-hand side could use about another 15 feet. I recommend the Red Roof Elkhart.

Stayed August 2013, traveled on business
Helpful?
1 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI_GM_0018, General Manager at Red Roof Inn - Elkhart, responded to this review, October 25, 2013
Thank You ever so much for you for your nice comments, we really appreciate your business. I would love to enlarge the parking lot but I don't think the city will let me close the road.. :)

Thank You again
Beth Ronzone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boone, Iowa
Level Contributor
354 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed September 26, 2013

Only wish you had a breakfast, even something simple like the Red Roof Inn in Elyria, Ohio has would be a great plus.
Otherwise, our room was on the 2nd floor, was quiet, clean & got a good nights sleep.

DON'T EAT AT THE CHINESE RESTAURANT (GARDEN RESTAURANT) THAT SHARES A DRIVEWAY WITH RED ROOF, it was the worse chinese buffet style restaurant we ever ate at. YUCK!

There is a Bob Evans close by with great service and very good food, pick it instead.

Room Tip: Our room was on the 2nd floor, very peaceful.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Azona50036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI_GM_0018, General Manager at Red Roof Inn - Elkhart, responded to this review, September 30, 2013
Thank you for the nice comments. We love our furry friends. Please come back and see us again.

Thanks again
Beth Ronzone
General Manager
Red Roof Inn Elkhart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn - Elkhart

Property: Red Roof Inn - Elkhart
Address: 2902 Cassopolis St, Elkhart, IN 46514-5523
Location: United States > Indiana > Elkhart
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Elkhart
#2 Business Hotel in Elkhart
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Elkhart 2*
Number of rooms: 80
Official Description (provided by the hotel):
100% Smoke-Free Red Roof Inn Elkhart is just 18 miles from the Elkhart County Fairgrounds, this Red Roof is within 20-25 miles of the University of Notre Dame, University Park Mall, Amish Acres and Shipshewana Flea Market. This hotel has a variety of restaurants within walking distance. When you check in, check out the fantastic amenities in our rooms! The rooms at this 100% Smoke-Free inn feature comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, and a large, flat-screen TV. This Red Roof Inn offers Free WiFi. Free coffeehouse-style coffee and tea. All Inclusive King rooms offer microwave and refrigerators - a nominal fee may apply, please inquire. This location offers On Command Video with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn - Elkhart Hotel Elkhart
Elkhart Red Roof Inn

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