I am writing this from the hotel room our day of departure. This hotel may be the best in the area, but I say that because our other family members are staying at the Belvedere, and the blow dryer just fell out of the wall. My mother in law had already checked in, so when my wife and I arrived, we just walked right in. The front desk workers didn't even bother standing up from the back room to greet us. Went to the back patio to hang out with the family, which was fun. My two year old got to play in the pool the night before and enjoyed it, but the pool area is definitely nothing to brag about. The beds were comfy and the room nice. We really enjoyed the free bag of popcorn as a late snack.
This morning, I was drying off from my shower, and realized my towel was dirty from the people before me. Looked like ear wax in two large patches. DISGUSTING. Got the next towel, SAME THING. I have never seen this at a pretty nice hotel. The third towel was fine, which I gave to my wife. I called the front desk to let them know, and they said "sorry, we can bring you more." It was sincere, but bringing more towels once you dry off doesn't solve any problems. I am surprised that they just allowed the conversation to end at that point, without doing anything to prevent me from writing a not good review. We went to breakfast after, and there were no tables for a larger group to eat together. Breakfast was disappointing. Styrofoam plates to eat canned fruit cocktail off of just
is just not appealing. Although the hotel was sold out, they only had one of the two buffets filled with food.
My family comes to the area regularly for various tournaments. Also, we generally like IH properties. We will not be staying here again.
- Official Description (provided by the hotel):
- We know what you need. Extended-stay travelers play by different rules and need a hotel that understands your unique needs. Staybridge Suites of Elkhart, Indiana is designed from the ground up with many features just for you. Just minutes from South Bend/Mishawaka, University of Notre Dame and St. Mary's College. Staybridge Suites provides you the amenities that make you feel at home. Enjoy fully equiped suites, room to spread out, space to work and space to relax. Plus, there's great shopping, dining and exciting entertainment at University Park Mall, Main Street Mishawaka, just a short drive away. The Staybridge Suites is the ideal destination. Imagine having all the space and tools you need for business, free high speed Internet, a specialized work area in your room, and plenty of electrical outlets. The business center is there for copies, faxing and support. And, if you're here for pleasure, you are just minutes away from outstanding shopping, dining, entertainment and all the adventures that Elkhart the city with a heart has in store. No matter what brings you to the Elkhart, your room is your personal retreat. The key is comfort with luxurious bedding, modern dÃ©cor, and all the cable, sports and movie channels you need. The Staybridge Suites is a favorite for business and leisure visitors to Elkhart and we want to become your favorite too. ... more less
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