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“Skip's night out”

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Ameristar Casino Hotel East Chicago
Ranked #1 of 1 Hotels in East Chicago
Certificate of Excellence
Chicago, Illinois
1 review
“Skip's night out”
Reviewed February 14, 2013

The best place to have fun and unwind. the room was off the chain the service was outstanding. I go there at least four times out of a week. the food thats another thing, its off the hook the service is good the places to eat which by the way I have eaten them all is clean and I can wait to do it again.

  • Stayed February 2013, traveled as a couple
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Helpful?
Thank Gaines S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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302 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • Any
English first
Chicago, IL
2 reviews
Reviewed February 13, 2013

I go to Ameristar four or five nights a week. I am 68 years old and have been going to casinos all over the US as a form of entertainment for 47 years. There is no doubt about it, Ameristar gives me the biggest bang for my gambling buck. They are very liberal with their comps and prizes (provided you behave in the casino) and the place is the cleanest casino I have been in. You can eat off of the stone floor in the lobby area. Their supervisory staff is knowledgeable and experienced and treat the casino guests with the highest respect. They have five dollar craps the vast majority of the time so you can make $200 go a long way if the Gambling Gods want their sacrifice. The food and service in the restaurants is extremely good and they have five restaurants to choose from. There are lots of screens on the walls to watch sporting events and the supervisory staff has always helped when I had a request for a sporting event. It has free soda and coffee on every floor of the casino and the cocktail waitresses not only serve drinks but bring you shrimp and finger sandwiches when you are playing slot machines. A small tip in this place goes a long way. The dealers also do a very good job but the thing that gets in their way and in the way of supervisors is that you have some rude people visiting the casino whose mission in life is to make themselves miserable and everyone around them miserable. They just can't stand prosperity and they make it difficult for the dealers, supervisors, and other guests. The hotel is exceptional in every respect and deserves all four stars, but I would like to see a swimming pool, steam room, sauna, and whirlpool. You are allowed to walk around on the outdoor boat decks for a little fresh air without a hassle from security. I started gambling at Ameristar 10/1/12 and have not gambled in any other midwest casino since then and have no desire to gamble anywhere else in Illinois, Wisconsin, or Indiana but at Ameristar, East Chicago, IN.

Room Tip: I have stayed at the Ameristar Hotel on about eight occasions since October 1, 2012 and have never b...
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  • Stayed February 2013, traveled solo
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Helpful?
Thank MisterRJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
4 reviews
Reviewed February 13, 2013

Ameristar is a great place to visit, the rooms are extravagant, clean, spacious, beautiful décor and internet friendly. All employees are always, friendly and very professional. Ameristar have good room service and great places to eat in. Not to mention a large casino with several floors, including a non-smoking floor for the non-smoking guest.

  • Stayed January 2013, traveled as a couple
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Helpful?
Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed February 13, 2013

The room was just perfect. Updated and contemporary. We didn't want to leave. Everything was new, bed was comfortable, refrigerator, and NICE oversize tub with separate shower. We will visit there at least twice a month.

  • Stayed January 2013, traveled as a couple
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Helpful?
Thank Kathy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Hotel East Chicago, responded to this review, February 21, 2013
It's great to hear you enjoyed your getaway, Kathy. I'm glad you had a comfortable stay and will be back to visit! Thanks for sharing your review and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southfield, Michigan
2 reviews
Reviewed February 7, 2013

Ok. This hotel has updated rooms that are nice, clean and contemporary. I like the fact that there's a microwave on every floor. The hotel is every bit of 4 star as you can get. Restaurants of all price ranges and the service is professional. The kicker is this... They have NO ROOM SERVICE. And if you want to do something outside the hotel, well be prepared to drive to Chicago because Indiana has NOTHING to offer. East Chicago is dreary, bleak and surrounded by train tracks! The awful shame of this hotel is that they charge in line with hotels that offer much more in amenities ( pool, exercise facility, room service, etc) and much better locations. The good thing is that it's not far from Chicago. I actually love staying at the Ameristar....just not at full price!

  • Stayed October 2012, traveled with friends
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Helpful?
Thank 1Topaz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Hotel East Chicago, responded to this review, February 13, 2013
I'm glad you love staying with us and thanks for sharing your review. We do offer buses to our guests that leave Ameristar as often as every hour and travel to other locations around Chicagoland like Chicago Ridge, Countryside, Homewood, Southside Chicago and Chinatown. The complete bus schedule is located on our website. Thanks for visiting and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blue Grass, Iowa, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 4, 2013

When we got out of our car in the parking garage JUST in time to have a drunk guy using the garage as his personal outhouse we were a bit worried. Check in was easy and the front desk staff was so nice. Elevators to rooms have a security feature that you have to enter a room key for elevator to move and security has a desk at the elevators on main floor. Our room was beautiful. Everything was new, bed was comfortable, refrigerator, and NICE oversized tub with seperate shower. We spent a lot of our time in the casino. The casino doesn't lack for business on Friday or Saturday nights. Very very busy and SOOOOO smokey. The staff in the casino puts out announcements that because of large number of guests....please only play one machine.....however, nobody listens. Another issue in the casino is that you have a lot of people who aren't playing just taking up seats watching others.
Overall we had a great weekend away and we will visit Ameristar Hotels in the future!

  • Stayed February 2013, traveled as a couple
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Helpful?
Thank Pamela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Hotel East Chicago, responded to this review, February 7, 2013
Thanks for visiting and for sharing your review, Pamela. I apologize about your first impression upon arriving to property; that certainly is not the norm. I'm glad you enjoyed your room and appreciated our security features. We do have a nonsmoking slot room on the fourth floor of our casino that you may want to check out on your next visit. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockford, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 22, 2012

Finding the hotel was a bit difficult but the kind operator at Ameristar stayed on the phone with us for 15 min until we arrived...talk about GREAT service! The hotel was extremely clean, nearly new appearance. Room was one of the best we've stayed in...ever. Casino was fun, just didn't care for the smoke. ALL the staff was extremely friendly. Used the valet service, car was waiting for us when we were ready. Wish they had a pool. Can't wait to go back!!

  • Stayed December 2012, traveled as a couple
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Helpful?
3 Thank Becky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Hotel East Chicago, responded to this review, December 27, 2012
Thanks for visiting, Becky! I'm glad you enjoyed your stay. We do have a non-smoking slot room on the fourth floor of our casino that you might want to check out next time. Thanks for your feedback and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ameristar Casino Hotel East Chicago

Property: Ameristar Casino Hotel East Chicago
Address: 777 Ameristar Blvd, East Chicago, IN 46312-1806
Location: United States > Indiana > East Chicago
Amenities:
Bar / Lounge Beach Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in East Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ameristar Casino Hotel East Chicago 4*
Number of rooms: 290
Official Description (provided by the hotel):
Ameristar Casino Hotel East Chicago is a full-service luxury hotel that boasts a variety of amenities. Complimentary wireless internet In guest rooms and a 24-hour fitness center are available for guests to use throughout their stay. The 56,000-square-foot casino includes four spacious playing levels, with one of the largest selections of games in northwest Indiana. Ameristar East Chicago includes diverse selection of restaurants ranging from deli sandwiches to steaks and seafood. ... more   less 
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