My cousin and I were visiting from out of town and decided to give this a try. WE LOVED IT. The staff were knowledgeable, safety was their number one concern. They explained everything clearly and completely. They were friendly, had great customer service skilled and very conversational with everyone in the group. The zip lining was fun and the really long runs were great. The scenery was beautiful and we even got to see some wildlife (couple wild turkeys) The staff also was helpful with local attractions and recommendations for restaurants.