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“Nice people”
Review of Super 8 Columbus

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Super 8 Columbus
Ranked #6 of 10 Hotels in Columbus
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286 reviews from our community

Traveler rating
    78
    79
    72
    26
    31
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112
78
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37
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • Any
English first
Valparaiso
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 26, 2013

After driving to an area and checking in we find we had to carry our baggage to 3rd floor. I am 66. I opened the door and my eyes and sinuses were burning from some cleaning fluid that had been used. Windows were closed and no ventilation was active. The toilet had been used and was not even flushed! The floor and sink were both wet. We were given another "comparable" room. Poor lighting, no king bed, the clock was powered by the wall light switch and broken furniture. We stayed the one night only and left the area early after this experience.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheena G, General Manager at Super 8 Columbus, responded to this review, October 31, 2013
James,
I have emailed you regarding this experience with us. Each and every one of our reviews are taken very seriously and followed up on. I will assure you this is not our normal standard and all of these issues have been addressed. Thanks for your feedback so we can strive to better serve our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoopeston, Illinois
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 19, 2013

My husband and I were looking for an affordable and convenient "home base" for a short vacation close to the Nashville/Brown County/Edinburgh areas.The price was great (approx $50 per night) for a king room, midweek in a high tourist area. The room was large, heating and air worked fine, bed was clean and comfortable, plenty of hot water and good water pressure. Room came with a microwave and small fridge, but couldn't figure out how to make the microwave work. (Maybe broken?) TV worked pretty good, but occasionally the audio would cut out - possibly a problem with the cable service. The paint in the room seemed newer, but the floors (bathroom tile and bedroom carpet) were rather dirty and the arm chair was quite old and stained. Furniture was older, but it was okay.

The included breakfast was as minimal as I've seen - even at Super 8 - but the pastries and fruit were fresh and the young man handling the breakfast room and the front desk at the same time was very efficient and helpful.

The hotel must have been running low on supplies, as our room started out with regular and decaf packets plus plenty of accompaniments for the in-room coffeemaker, but as our 4-day stay wore on, fewer items were replenished. When we asked at the desk, we were told they were out of regular coffee, although later that day, someone did deliver one packet of to our room. All the staff members we encountered were young, but they were very pleasant and tried their best to be helpful.

This is a totally non-smoking hotel, which is wonderful, HOWEVER, it was a little aggravating to frequently find smokers (including employees) puffing away just a few steps outside the entrance doors.

The location is very good - adjacent to Interstate 65, 15 minutes from Nashville and 10 from the outlet and antique mall at Edinburgh. There are several restaurants (both chain and local) within a short distance of the hotel, as well as Wal-Mart, Sam's Club, two chain drug stores and Menard's home improvement store.

Overall, it was adequate for our needs, but the next time we are in the area, we will probably opt to pay a bit more and hopefully get a better experience.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charby622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheena G, General Manager at Super 8 Columbus, responded to this review, October 31, 2013
Thank you for your review and comments. I do apologize for our lack of supplies on the weekend you stayed with us. We have recently switched to new owners at our property and there was some confusion with the vendors we were using, which is all straightened out now. We have also researched the room you utilized to inspect and fix the issues you encountered. We are planning updates to our property soon so hopefully we can meet and exceed expectations. All of your comments are very important and valuable to us to help us improve for the future. I'd like to invite you back to give us another chance to better serve you. Have a great day!
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Additional Information about Super 8 Columbus

Property: Super 8 Columbus
Address: 110 Carr Hill Rd, Columbus, IN 47201-8751
Phone Number:
Location: United States > Indiana > Columbus
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #6 of 10 Hotels in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Columbus 2*
Number of rooms: 57
Official Description (provided by the hotel):
Newly renovated in 2016 ... more   less 
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Also Known As:
Super Eight Columbus
Columbus Super Eight
Columbus Super 8

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