We spent Saturday night of this past weekend at this Courtyard. We knew of the location of this motel so I called while on the road - it was 9:30 pm and were told we were lucky because they just had 2 rooms left. We took one and got a decent rate.
We arrived at 10:30 and there was a gentleman ahead of me at checkin that had just stopped to see if they had anything available. He was told "we just have 2 rooms" - I'm standing there wondering how there could still be 2 rooms if I just took one?? As the checkin was being completed the staff person says, "Wow that was our last empty room, I thought we had 2." So I interrupted, concerned that our room had just been given to this person. I asked if that meant I didn't have a room and the reply was, "I hope not." Not very reassuring!
We did get a room but I feel certain they were overbooked. There was just one person working the desk to handle all check-ins, phone calls, wake up call requests, and housekeeping requests. This was Memorial Day weekend as well as Indy 500 weekend, which fills all hotels in the area at that time. There was a need for at least one more staff person for that whole weekend.
I felt like the room was clean enough and they have improved the beds and pillows recently. The towels were a little lacking in size and texture.
Be careful at breakfast - what used to be a free breakfast in the lobby now has a charge to it if you want the warm food choices. But there is no one there to tell you that when you seat yourself, fill your plates, and make your own toast or waffles. That is a ripoff. No where was there a sign letting you know about the cost to eat. Next time I will go to Bob Evans for less money!
There is one computer and printer to use at no cost for Internet access.
Nothing above average, OK to stay for a night's sleep while traveling.
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- Also Known As:
- Courtyard By Marriott Columbus Tipton Lakes Hotel Columbus
- Columbus Marriott
- Columbus Courtyard