We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Gives Marriott a bad name”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Courtyard Columbus Tipton Lakes
Ranked #7 of 9 Hotels in Columbus
Reviewed December 3, 2008

In my view, the hotel has a don't care attitude. The staff are very friendly until an issue arises, and then it is a different matter. I had a recent experience of this when I last stayed at this hotel.
A personal toiletry item of mine went missing from the bathroom and has since cost nearly $100 to replace.
I called and wrote a letter to the manager requesting an investigation into the matter, but I was completely ignored. There have been no replies by phone or letter, no investigation, and no apology for my loss. It would appear that the disappearance of my belongings is of no interest to the management of this hotel.

When I stay in a hotel with the Marriott name behind it, I expect a certain standard of service, and I expect a problem to be addressed and not ignored. In my opinion, this hotel is not worthy to be a part of the Courtyard/Marriott group.

  • Stayed: September 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank roundabout100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (148)
Traveler rating
Traveler type
Time of year
Language

142 - 148 of 148 reviews

Reviewed April 4, 2008

The hotel is pretty much a regular Courtyard by Marriott. I paid $98 ($109.76 with taxes included) for one weekday night in early April. Nothing really special, pretty much what you would expect at a Courtyard. I did encounter a couple of issues.

1. I stayed in room 337. If possible get a different room. It’s located at the end of the hallway next to the stairs. I couldn’t figure out what it was but periodically throughout the night, I was awakened by what sounded like a bathroom exhaust fan, a vending machine compressor, or something to do with the HVAC system. Strangely, I also heard birds chirping.

2. I didn’t receive my free copy of the USA Today in my room. I noticed when I went down to the lobby to get a cup of coffee that all of the rooms on the first floor had their’s in front of their door. I asked the clerk at the front desk if he had any additional ones since I didn’t get one. He said they ran out and didn’t have any more. I grimaced and the clerk suggested I just take one from someone’s door. So, feeling somewhat guilty, I did just that.

The free wireless internet access in the room is nice. So too are the free coffee in the morning and cookies in the evening. Check in and check out were very efficient. Breakfast at $7.95 + tip in the lobby is a good deal but it would be better if they just included it in the price of the room. Overall not a bad hotel, it just would have been better in another room.

Stayed: April 2008
1  Thank ka7890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2008

This Courtyard is the only Marriott property in a 40 mile radius, so it stays very busy. The staff is friendly and helpful. The big downside is cleanliness. The policy, according to Jody, the property manager, is to change towels "only when they are on the floor or appear dirty". That's right, they don't take the extra towels off the rack between guests. A frequent guest, I discovered this by leaving paper or purposeful stains inside "extra" towels on check-out. The next time I was in the same room- still there!

The frightening thing is that the manager says it's a "Marriott" policy. Yikes!

Stayed: February 2008
1  Thank BusinessTravelerAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2008

Average Courtyard. This hotel is in a great, convenient location. It's an older Courtyard and is not quite up to the new, refurbished courtyard standards. The pool area is extra small even by Courtyard standards. The staff was VERY friendly and accommodating. I would recommend this Courtyard for a pleasant and convenient stay in Columbus.

  • Stayed: January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank adguy812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2007

We spent Saturday night of this past weekend at this Courtyard. We knew of the location of this motel so I called while on the road - it was 9:30 pm and were told we were lucky because they just had 2 rooms left. We took one and got a decent rate.

We arrived at 10:30 and there was a gentleman ahead of me at checkin that had just stopped to see if they had anything available. He was told "we just have 2 rooms" - I'm standing there wondering how there could still be 2 rooms if I just took one?? As the checkin was being completed the staff person says, "Wow that was our last empty room, I thought we had 2." So I interrupted, concerned that our room had just been given to this person. I asked if that meant I didn't have a room and the reply was, "I hope not." Not very reassuring!

We did get a room but I feel certain they were overbooked. There was just one person working the desk to handle all check-ins, phone calls, wake up call requests, and housekeeping requests. This was Memorial Day weekend as well as Indy 500 weekend, which fills all hotels in the area at that time. There was a need for at least one more staff person for that whole weekend.

I felt like the room was clean enough and they have improved the beds and pillows recently. The towels were a little lacking in size and texture.

Be careful at breakfast - what used to be a free breakfast in the lobby now has a charge to it if you want the warm food choices. But there is no one there to tell you that when you seat yourself, fill your plates, and make your own toast or waffles. That is a ripoff. No where was there a sign letting you know about the cost to eat. Next time I will go to Bob Evans for less money!

There is one computer and printer to use at no cost for Internet access.

Nothing above average, OK to stay for a night's sleep while traveling.

  • Stayed: May 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank 2Babydolls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
26178
Reviewed August 15, 2005

This bathroom floor was dirty. Scummy, blotchy thick dirt like this did not happen over night. These floors are not being cleaned. It was horrible. Capets were dirty, too. Used to be you could rely on the name "Marriott" but no more. We've stayed at cheap hotels with nicer rooms, better amenities, and, MOST IMPORTANT, much cleaner. Marriott should revoke their license. What a black mark on this hotel chain.

Stayed: August 2005
4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013
Google Translation

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paolaelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Columbus
0.4 mi away
Residence Inn Columbus
Residence Inn Columbus
#5 of 9 in Columbus
133 reviews
2.3 mi away
Hotel Indigo Columbus Downtown
0.9 mi away
Sleep Inn & Suites Lakeside
Show Prices
Show Prices
Show Prices
0.7 mi away
Columbus Hotel
Columbus Hotel
#3 of 9 in Columbus
301 reviews
7.9 mi away
Hilton Garden Inn Columbus/Edinburgh
15 mi away
Brown County Inn
Brown County Inn
#2 of 7 in Nashville
390 reviews
Show Prices
Show Prices
Show Prices

Been to Courtyard Columbus Tipton Lakes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Columbus Tipton Lakes

Address: 3888 Mimosa Dr, Columbus, IN 47201-7295
Phone Number:
Location: United States > Indiana > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 9 Hotels in Columbus
Price Range: $99 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Columbus Tipton Lakes 3*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Hotwire, getaroom.com, Orbitz, HotelQuickly, Cancelon and TripOnline SA so you can book your Courtyard Columbus Tipton Lakes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Columbus Tipton Lakes Hotel Columbus
Columbus Marriott
Columbus Courtyard

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing