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Reviews (452)
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All reviewssmall lakeindiana duneslakeside roomlakeside viewhot tubstrip mallwestern indianindoor poolfirst floorwould stay here againclean roomsmichigan citystaff was friendlygeesewalgreensbalconieschicago
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34 - 39 of 452 reviews
Reviewed September 16, 2017

The front desk staff was very helpful and professional. But it's a dated hotel and needs some maintenance especially with the balcony sliding glass door and screen door. Also, the location is weird. You have to drive through a strip mall parking lot to get to the hotel. I was glad it was for just one night. We won't be back.

  • Stayed: September 2017, traveled with family
    • Value
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Review collected in partnership with Best Western
Thank ladydmc2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil_P46304, Owner at Best Western Indian Oak, responded to this reviewResponded September 19, 2017

Thank you for taking the time to review our hotel. I sincerely apologize that we did not meet your expectations. By telling us what you did or didn't like, you are helping us to know what we need to make improvements on. I hope you give us another chance in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2017

Hotel is newly renovated so it felt fresh and clean. Newer carpet, bedsheets, furniture, etc. Breakfast was plentiful and fresh - just wished there was fruit other than bananas. The front desk staff was very helpful in finding a crib and sheets for my toddler. Overall, great stay!

  • Stayed: September 2017, traveled with family
    • Value
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Review collected in partnership with Best Western
Thank Jenny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil_P46304, Manager at Best Western Indian Oak, responded to this reviewResponded September 13, 2017

Thank you for leaving a review, and your kind words. We are happy you enjoyed your stay. We hope you stay with us again on future trips to the Indiana Dunes.

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Reviewed September 6, 2017

We enjoyed our one night stay at this hotel. Location was good as far as fast food places, but the place was a bit hard to find using our car GPS. The hotel was old, and everything in the hotel seemed old, but the rooms were large and contained all we needed. No elevator. We had a first floor room the had a very small patio facing the small lake or pond. In the pond were a family of swans (two adults and a baby), geese and ducks. They all seemed to get along well. At night, most of the geese seemed to sleep on the shore outside our room. In the morning four ducks visited our patio looking for food. We enjoy birds, so this was all a treat for us! We slept well. Would stay again if in the area. However the traffic (with the construction) going into Chicago is very bad.

  • Stayed: August 2017, traveled as a couple
    • Location
    • Cleanliness
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Thank retiredorange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil_P46304, Manager at Best Western Indian Oak, responded to this reviewResponded September 9, 2017

Thank you for the review. We are pleased you enjoyed your stay. The birds and wildlife in the area are very enjoyable to watch. We hope to see you again.

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Reviewed September 5, 2017

Nice location offering easy access to the Indiana Dunes. Also, cute town with an interesting European Market. The pool area was nice and a cute lake to look out on. Very friendly and helpful staff. We would recommend this location!

  • Stayed: September 2017, traveled with family
    • Value
    • Location
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Review collected in partnership with Best Western
Thank robinfX8008GI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil_P46304, Manager at Best Western Indian Oak, responded to this reviewResponded September 9, 2017

Thank you for taking the time to leave a review. We are very pleased you enjoyed your stay with us, and our town. The European Market is a great place to go to on a Saturday. We hope to see you again in the future.

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Reviewed August 30, 2017

Nice clean rooms, breakfast was good selection and plentiful, close to beach and shopping and restaurants. Room had a microwave and refrigerator for our food and snacks, we also had a coffee maker with coffee supplies for the morning.

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank shellyg464
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil_P46304, Manager at Best Western Indian Oak, responded to this reviewResponded September 1, 2017

Thank you for taking the time to leave a review. We are pleased you enjoyed your stay. We hope you stay with us again, when back in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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