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“Wedding Party”

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Hilton Garden Inn Chesterton
Ranked #1 of 5 Hotels in Chesterton
Certificate of Excellence
Reviewed November 14, 2012

Our son was married on November 10th. We had many out of town family and friends attend. We stayed at the Hilton Garden Inn. The staff was very friendly and helpful. We used one of the hospitality rooms for between and after parties, which worked out great with accommodating our guests. The breakfast was great. I would highly recommend this hotel!

Stayed: November 2012, traveled with family
Thank Carol N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eileenhowat, Manager at Hilton Garden Inn Chesterton, responded to this reviewResponded November 16, 2012

How nice of you to take the time to write such a lovely review about your experience at the hotel. I am very happy you and your guests had a wonderful visit with us. The hotel staff is constantly training so that they can make each and every guest feel like this is there home away from home. Thank you again


Sincerely,

Eileen Howat
Asst GM

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492 - 498 of 555 reviews

Reviewed October 30, 2012

The property was new, well-maintained, and the staff was friendly. The location is excellent for anyone traveling on I-80/90. The fitness center was small, but adequate. The breakfast is good. A nice property and a reasonable price.

  • Stayed: October 2012, traveled with friends
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Thank sjohnspcoedu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eileenhowat, Manager at Hilton Garden Inn Chesterton, responded to this reviewResponded October 31, 2012

I want to thank you for taking time out of your day to write a review of the hotel. It is nice to know that you enjoyed your stay with us. I hope that you will stay with us again when you are in the area.
Thank you again

Eileen Howat
Asst Manager

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Reviewed October 22, 2012

Due to weather conditions, our flight from NYC to O'Hare was delayed three times and cancelled and our rebooked flight was also delayed. It ended up taking us over 40 hours to get to Chicago from New York. Once we landed, we got our car and started driving toward Michigan. Lack of sleep meant we needed to find a place to stay around midnight. We chose this Hilton. The lady at reception was friendly and asked about alternative rates so we did not pay rack rate. The room and beds were clean and comfortable. The breakfast buffet (at $8) was amazing with eggs to order, pastries,scrambled eggs, sausage, bacon, etc.I would highly recommend this property and will stay there again.

  • Stayed: October 2012, traveled as a couple
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Thank GaryBa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eileenhowat, Manager at Hilton Garden Inn Chesterton, responded to this reviewResponded October 24, 2012

Thank you so much for your great review of your stay with our hotel. I am so glad that we exceed your expectations. I realize it takes your time to write a review and I truly appreciate it.
I am also happy you enjoyed your breakfast. Your review will be shared with the staff. The staff is constantly training and retraining so that we can execeed our guest expectations.
Thank you again and we hope you stay with us again.


Sincerely,

Eileen Howat
Asst GM

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Reviewed September 24, 2012

We traveled for 2 months and spent almost three weeks here during our travels. We stayed at many well known hotel chains....some quite expensive. This was definitely the best and the price was very reasonable. The service was excellent. The rooms were spotless and the bedding comfortable. They have a GREAT breakfast buffet which includes a hot breakfast to order for less than you would spend at McDonald's. They also serve lunch and dinner. Room service is good and reasonable but has short hours. There were a lot of families visiting the Indiana Dunes National Park. Its great for the kids...nice pool. Its also next to a nature preserve so if you want to go for a little hike you don't have to drive.

  • Stayed: July 2012, traveled as a couple
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1  Thank indmomBequia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eileenhowat, Manager at Hilton Garden Inn Chesterton, responded to this reviewResponded September 26, 2012

I want to thank you for taking the time to write such a wonderful review. It is nice to know that you and your family enjoyed their stay with us. The staff strives to make each guest feel like this is their home away from home. They are trained to make sure each room meets and exceeds the guests expectation of cleanliness. The breakfast staff works hard each day to make the breakfast experience one that the guest will not forget.
Please visit us again soon when you are in the area.

Eileen Howat
Asst gm

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Reviewed September 8, 2012

If you are looking for a place near I-80 between Illinois and Ohio, stop here in Chesterton, Indiana. It is near the Indiana Dunes as to why we selected It. Not knowing what to expect, we found the utmost in customer service right from the start. We stopped in near 11 pm, got a decent deal, had a very nice room. In the morning, the grandkids enjoyed the pool and hot tub, hubby enjoyed the fitness room. We had a fine breakfast, met the very nice maintenance man and the waiter for the breakfast! This truly was the best surprise! When you stay here , you are within three miles of the Indiana Dunes- a beautiful area of hiking, biking, climbing dunes, swimming, etc. This place is worth returning to!

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  • Stayed: September 2012, traveled with family
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2  Thank mopaulett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eileenhowat, Manager at Hilton Garden Inn Chesterton, responded to this reviewResponded September 10, 2012

Thank you for your wonderful response to our survey. It was a pleasure reading your glowing comments. Our staff strives to make every person who stays with us feel like this is their home away from home. Your comments help us recognize those staff members who are outstanding. I do hope when you pass this way again, you will choose the hotel for you stay.

Sincerely,



Eileen Howat
Asst GM

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Reviewed September 3, 2012

We stayed here with a large group in town for a wedding. We were here for one night, others were here for 3 nights. Facility was clean, great amenities. Excellent breakfast , it is an extra charge, not included in room fee, but it is more like a restaurant, large buffet with kitchen for omelets, waffles, etc. Others in the party highly praised the staff for their efforts in making meeting rooms available for group get togethers, They also noted that when an elderly member of the group who requires a cane to get around checked in, front desk staff assisted in getting their luggage to the room and helped to hang their clothes for them. Building and rooms were clean, very nicely furnished, and beds in the room have adjustable firmness. Would not hesitate to stay again or recommend to others.

  • Stayed: September 2012, traveled with friends
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2  Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eileenhowat, Manager at Hilton Garden Inn Chesterton, responded to this reviewResponded September 5, 2012

I was delighted to read the review you gave the hotel. Thank you so much for taking the time to write such a review. The staff is trained to go above and beyond for each guest. They try to make everyone feel that this is their home away from home. Please come back and visit us anytime.

Eileen Howat
Asst GM

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Reviewed August 20, 2012

We stayed here for 3 nights. The hotel is nice. Rooms were clean. We had the bed and breakfast deal because it was only $2.00 more on the room, but if you purchase breakfast it is $7.95. The breakfast is great. So many choices on the buffet itself, and then you can order omelettes, waffles or pancakes. The beds were not very comfortable though. They are an air bed (not like Select Comfort). There is a dial on each side that goes from soft to firm. We thought it was broke because it was rock hard. The manager Meghan came up to check on it and sent a maintenance man the next day. He turned both sides to soft. It actually wasn't really soft. I woke up in pain in the mornings. Pool was small but the hot tub/jacuzzi was about half the size of the pool. The only thing that would keep me away was the bed. Everything else was great.

  • Stayed: August 2012, traveled as a couple
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1  Thank LovesDonuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eileenhowat, Manager at Hilton Garden Inn Chesterton, responded to this reviewResponded August 23, 2012

Thank you for taking the time to write a review of your visit at the hotel. It is nice to receive glowing comments about the cleanliness and breakfast. I am so happy you enjoyed your stay.
I do want to apologize that your bed was not comfortable and you woke up in pain. I have fowarded your review to my maintenance staff so that they can further access the issue. I do hope that when you are in the area again you will give us another try.

Eileen Howat
Asst GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Chesterton

Address: 501 Gateway Blvd N, Chesterton, IN 46304-9618
Phone Number:
Location: United States > Indiana > Chesterton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Chesterton
Price Range: $93 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chesterton 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Chesterton Hotel Chesterton
Hilton Chesterton
Chesterton Hilton Garden Inn

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