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“Classy Place”

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Hilton Garden Inn Indianapolis/Carmel
Ranked #2 of 9 Hotels in Carmel
Certificate of Excellence
Indianapolis, Indiana
1 review
“Classy Place”
Reviewed November 14, 2013

My mother and I recently stayed at this hotel over the weekend. When we walked into the hotel I was taken back by the beautiful decor in the lobby area. The front desk was very friendly at check-in and efficient. The room was clean, spacious, and comfortable. We truly enjoyed every aspect of our stay and will definitely stay in this hotel next time we visit Carmel!

  • Stayed November 2013, traveled on business
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Helpful?
Thank Allison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review, February 10, 2014
Thank you so much for the kinds review of our hotel. I am so glad you enjoyed your stay. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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442 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Naperville, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed October 29, 2013

Awesome hotel, great location, teriffic staff all around, comfortable bed, fresh and clean room. Nice workout facility, pool and whirlpool. Great breakfast cooked to order, friendly wait staff. No complaints at all.

  • Stayed October 2013, traveled with friends
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review, February 10, 2014
Thank you so much for your kind response. I am delighted to hear that you enjoyed your stay. I hope that next time that travels call for you to come to Carmel we are your number one choice.
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Terre Haute, United States
1 review
Reviewed October 28, 2013

Costly meals for what you get. Plan ahead for breakfast and any other meal for that matter. Eat before you come if you want dinner. Beds have a dial that made sleeping uncomfortable even when you dial for your own comfort. I guess it is special, we just did not care for the mattress.

  • Stayed October 2013, traveled solo
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Constance T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review, February 10, 2014
We are sorry to hear that you didn't like the Garden Sleep System bed. They are just like the Sleep Number beds so we're sorry to hear that! I am also sorry you did not find value in our resturant. We love our breakfast-did you try one of our made to order breakfast items? Thanks for choosing us and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater, United States
1 review
Reviewed October 24, 2013

I believed this hotel would offer a complimentary breakfast but upon sitting down to eat a server came up and presented me a bill. They told me when I ask that only apples and bananas were complimentary. Not exactly what I expected for a complimentary breakfast! I think they need to be more forthcoming on letting everyone know about their charges for eating at their facility. Also, the beds offer only a sheet or the comforter to cover you. So either you burn up or are cold most the night. They need to offer a blanket as an alternative to the comforter.

  • Stayed October 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Debra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review, February 10, 2014
So happy to hear that you got a chance to eat in our restaurant, the Garden Grille, but wish the experince would have been better. I am not sure if we let you know that we have wonderful food, especially for breakfast, seeing that everything is made-to-order! I hope you come visit us again.
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Secor
2 reviews
Reviewed October 24, 2013

this hotel was wonderful except for one aspect, be sure and eat lunch before you get there or you'll have to travel a distance to get something to eat, because their kitchen is down after breakfast and doesn't open again til supper time

  • Stayed October 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bradford S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review, February 10, 2014
Thank you so much for your kind words about our hotel. You are correct we do not offer lunch, but our front desk could have given you plenty of resturants that are within a miile radius. We hope to see you again real soon.
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Clarkston, Michigan
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 22, 2013

...and the rest of the staff and ammenities were also very nice. Easy booking, easy check in (very very helpful desk clerk), nice list of local restaurants provided, comfortable beds, good location, decent breakfast (made reasonable--for a hotel--tahnks to $2 vouchers). Would stay again. Great maid service.

  • Stayed October 2013, traveled with family
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    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review, February 10, 2014
Thank you for taking the time to share your experience with us on tripadvisor. I'm thrilled you enjoyed your time with us! We really value all feedback from our guests and always appreciate it when our guests go out of their way to commend the staff for their hard work. We do hope you stay with us again very soon! Thank you again for sharing your experience with us.
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Los Lunas
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 18, 2013

Why does a Hilton have such a tiny pool? Oh well, everything else was good. I would stay here again and I recommend it to others. The location is ok and there are several good restaurants in the area.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank johnoC8968WY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review, February 10, 2014
Thank you so much for you kind words about our hotel! I am overjoyed you enjoyed your stay, Our pool is on the smaller side, but it does the trick, everyone seems to enjoy our pool and hot tub. I hope when you travels bring you back to Carmel, we will be your number one choice!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Indianapolis/Carmel

Property: Hilton Garden Inn Indianapolis/Carmel
Address: 13090 Pennsylvania Street, Carmel, IN 46032-5404
Phone Number:
Location: United States > Indiana > Hamilton County > Carmel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#4 Family Hotel in Carmel
#4 Business Hotel in Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
Number of rooms: 110
Official Description (provided by the hotel):
Conveniently located near the Carmel Arts and Design District, the Hilton Garden Inn Indianapolis/Carmel is adjacent to shopping, dining and Carmel's corporate corridor. Our hotel in Carmel, Indiana is seven miles from the Indianapolis Executive Airport and 28 miles from Indianapolis International Airport. Enjoy cooked-to-order omelets, waffles and pancakes from our Garden Grille Restaurant for breakfast, and enjoy our dinner menu that offers everything from sandwiches to steak, seafood and pasta. Relax after work with an appetizer and a drink from the Pavilion Lounge at our hotel in Carmel, Indiana. You also have the option to order evening room service or purchase a ready-to-cook meal from the 24-hour Pavilion Pantry®. ... more   less 
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Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton

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