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“Hilton Garden Inn”

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Hilton Garden Inn Indianapolis/Carmel
Ranked #3 of 9 Hotels in Carmel
Certificate of Excellence
Mishawaka, United States
1 review
“Hilton Garden Inn”
Reviewed October 9, 2013

Nice hotel. Good work out gym and nice pool / small area. Good for any type of travel. Front desk staff was friendly and helpful. A supermarket is located near by along with several places to eat. I would stay again at this Hilton hotel.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eric K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review, February 10, 2014
Wow. Thank you so very much for your more than generous words in regards to our staff. We all greatly appreciate you taking the time out of your schedule to provide us with feedback. We have all worked incredibly hard to yield the results we have seen lately, comments such as yours certainly help keep us motivated and remind us why we are in the hospitality industry. We cannot wait to have you stay with us again!
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434 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • French first
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  • Any
English first
Beach Park, Illinois, United States
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 4, 2013

We have stayed at this Hilton Garden Inn sveral times now while visiting our son and his family in Carmel. It is in a convenient location relative to Carmel, and very close to all the downtown has to offer. Quick check-in and out. Our bill is always put underneath our door in the wee hours of the morning, and it is accurate as well. Very helpful front desk staff.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jackie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review, February 10, 2014
Thank you for taking the time to share your experience with us on tripadvisor. We're thrilled you enjoyed you stay with us! Thank you for your kind words regarding the staff and the services we offer. It's always great to hear. We look forward to your next visit!
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Sitges, Spain
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 3, 2013

I stayed here in Aug 2013 for a 3 day business meeting. Rooms were clean and well organized. Staff at front desk was courteous and professional. Restaurant staff was also helpful and really good at their job. Overall a good experience would definitely stay here again if I am int he area.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review, February 10, 2014
Thank you so much for taking the time to write about you stay on trip advisor. We are so happy that you enjoyed your stay. We take great pride in both our cleanliness and the professionalism of our staff. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evansville, Indiana, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 3, 2013 via mobile

The staff was very friendly and helpful. The room was clean and comfortable. The location was convenient and easily accessible. We would not hesitate stay there again!
We find the Hilton Gardens to be a consistently great choice when we travel.

Stayed October 2013, traveled as a couple
Helpful?
Thank Barbara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review, February 10, 2014
Thank you for your great review! We take pride in our great customer service and wonderful staff. We will see you again soon!
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Kentucky
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 29, 2013

From the moment we entered this hotel we felt relaxed and welcome. The staff took wonderful care of us while we were visiting. The lobby is very relaxing, breakfast offered omelets, potatoes, fruit and many other options. The bar staff were very helpful at night. The front desk staff were great with options of things to go see and places to eat. We hope to return next year.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank WorldTravelerKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review, February 10, 2014
We appreciate your review and are so glad that you enjoy your visits with us! We look forward to seeing you next time you're in town.
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Detroit
2 reviews
Reviewed September 26, 2013

Hotel is fine but they want an exorbitant amount for a breakfast that is complementary at comparable hotels. We chose to eat at a local restaurant within walking distance that was better and less expensive. A small thing but I think worth considering when staying in the area. Check rates and then this rate with the additional $10/$12 person charge for breakfast if you choose to eat there.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank dcsolomon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review, February 10, 2014
I am disappointed to hear you did not enjoy our made-to-order breakfast. There are endless choices ranging from blueberry pancakes to our specialty omelets. As well as the bufett items of fruit, breads and pastries. I hope if your travesl bring you back to the Carmel area, you will stay with us again.
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Rochester, United States
1 review
Reviewed September 22, 2013

The employees of this hotel were very pleasant and helpful. They offered service without being intrusive. The hotel was quiet, clean, and the room service was excellent. Each guest is given the option of changing their linens or to practice being more green if they are staying more than one night.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Patricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy I, General Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review, October 7, 2013
We are delighted that you enjoyed your stay with us! Our staff LOVES to hear positive feedback and I am thrilled to share your kind words with them! We hope to host you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Indianapolis/Carmel

Property: Hilton Garden Inn Indianapolis/Carmel
Address: 13090 Pennsylvania Street, Carmel, IN 46032-5404
Phone Number:
Location: United States > Indiana > Hamilton County > Carmel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#4 Family Hotel in Carmel
#4 Business Hotel in Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
Number of rooms: 110
Official Description (provided by the hotel):
Conveniently located near the Carmel Arts and Design District, the Hilton Garden Inn Indianapolis/Carmel is adjacent to shopping, dining and Carmel's corporate corridor. Our hotel in Carmel, Indiana is seven miles from the Indianapolis Executive Airport and 28 miles from Indianapolis International Airport. Enjoy cooked-to-order omelets, waffles and pancakes from our Garden Grille Restaurant for breakfast, and enjoy our dinner menu that offers everything from sandwiches to steak, seafood and pasta. Relax after work with an appetizer and a drink from the Pavilion Lounge at our hotel in Carmel, Indiana. You also have the option to order evening room service or purchase a ready-to-cook meal from the 24-hour Pavilion Pantry®. ... more   less 
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Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton

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