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Hilton Garden Inn Indianapolis/Carmel
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Reviews (499)
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All reviewsfront deskfire pitsleep numberroom was cleangreat hotellocation was perfectvisit carmelenjoyed my staystaff was very friendly and helpfulexcellent staycookiesstay there againbreakfast was excellentbaseball tournamentbusiness triphot tubin town
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Reviewed July 19, 2013

Our room was clean and the bedding was comfortable. The hotel has a nice relaxing atmosphere. Friendly and helpful staff. Yummy breakfast fare! Would definitely recommend to family and friends. Check-in and checkout went very smoothly. The location was somewhat off the beaten path, but worth the drive.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this reviewResponded February 10, 2014

Thank you so much for reviewing our hotel. We take great pride in our friendly staff. I am so glad you enjoyed our breakfast, our food and beverage team take great pride in the food they serve. I hope that we can serve you agin when you are in the Carmel area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2013

We had a nice experience with the hotel during our visit to Carmel to see family over the Fourth of July weekend. The staff was friendly and helpful. We were lucky enough to have a terrific view of the city fireworks display from our window! The hotel was quiet for the first few days of the trip, but over the weekend it was busier with the arrival of a little league baseball team and their families. Our room within the hotel was quiet and at the end of a hallway, but our window was located above a lawn area where the team and their families congregated during the evenings. There were people outside our window after 11:00 on Saturday evening.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank Brent S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy P, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this reviewResponded August 27, 2013

Thank you for your review!
I am glad you enjoyed your stay with us and the firework show! I apologize for the experience you encountered during your stay with the noise.Next time if there is noise call down to the front desk and will talk to them. We want to make sure everyone receives a great night sleep.

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Reviewed July 11, 2013

The rooms were very clean and staff was very nice. Pool is very small and breakfast is not included in the room price. Hotel a little on the pricey side for having a small pool and no breakfast included. We stayed here for a baseball tournament. Lots of places close to eat and shop.

  • Stayed: July 2013, traveled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Susanna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy P, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this reviewResponded August 27, 2013

Thank you for your review.
I am glad you enjoyed our hotel and we able to use our pool and amenities. If there is anything else we can do please let us know. We strive to make sure every guest is completely satisfied with our staff our and accommodations by fulfilling our 100% guarantee promise. "You can count on us!"

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Reviewed July 8, 2013

We stay in Carmel often visiting our daughter and grandchildren. The beds need to be comfortable and above all else, clean. This place delivers, In addition, the management and staff are there to make you feel "at home".
There are many breakfast options in Carmel, but if you need to get on the road, the buffet that is offered in the morning is perfect.

This will be our "go-to" place in the future.

  • Stayed: July 2013, traveled with family
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Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy P, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this reviewResponded August 27, 2013

Thank you for your review!
I am glad you could stay with us your home away from home. We make sure you are completely satisfied by following our 100% satisfaction guarantee promise! We look forward to your next stay!

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Reviewed July 8, 2013

The best of Mid-Western hospitality is found at this hotel. From check-in to check-out the staff and management repeatedly asked if there was "anything else" they could do to make our stay more satisfying. The rooms were clean and neat, the breakfast service was great.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy P, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this reviewResponded August 27, 2013

Thank you for your review!
It means alot to me as a manager when we have a guest who loves our staff and us as managers can accommodate all your needs! I am delighted you had a fantastic stay! We live up to our "You can count on us motto" We look forward to your next stay with us as your home away from home!

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